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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Frank C.
California
1 review
0 helpful votes
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I love the quality of the shirts and the printing! The attention to detail is perfect!

Date of experience: September 3, 2020
Steve Z.
California
1 review
0 helpful votes
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Once again, your people are amazing. Special shout-out to Logan Perryman in your Careytown, Richmond, VA locale. He is always at the top of his game when it comes to making sure that work is done correctly and innovatively. Your service is second to none.

Date of experience: September 3, 2020
Tony F.
California
1 review
0 helpful votes
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The Custom Ink process is great. The problem is with the quality of the product. The gaiter is a very poor quality product and not reflective of the items I have received from Custom Ink in the past.

Date of experience: September 3, 2020
Daniel Q.
California
1 review
0 helpful votes
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A Little high on the price for the bigger quantity of order but still will purchase again

Date of experience: September 3, 2020
Thomas N.
California
1 review
0 helpful votes
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This was the best experience in terms of customer service! Easy to order, very helpful staff. The website is very comfortable and easy to use - it allows you to play with your designs, save and share them with the team to choose the final one to send to print. Will come back for sure!

Date of experience: September 3, 2020
Mike K.
California
1 review
0 helpful votes
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Customink's communication is superb as usual, their customer service representatives are second to none.

Date of experience: September 3, 2020
Kevin D.
California
1 review
0 helpful votes
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Excellent customer service, Chelsea was fabulous to work with, and I received my order before expected! Thank you!

Date of experience: September 3, 2020
John T.
California
1 review
0 helpful votes
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I ordered a 3X Black Gildan Tank Top and got a 2X Black Gildan Tank top. I really wish you had 4X but you dont so I really NEED the 3X. Please send me what I ordered and paid for.

Date of experience: September 3, 2020
Adam Y.
California
1 review
0 helpful votes
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Great communication and support with a good result!

Date of experience: September 3, 2020
Eric J.
California
1 review
0 helpful votes
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Custominks website is easy to navigate, change/save and proofing is one of the most painless sites i have ever delt with. Thank you Shannon Harris

Date of experience: September 3, 2020
Laura D.
California
1 review
0 helpful votes
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Everyone I speak to over the phone is great! Very professional and helpful. Website is easy enough to figure out.

Date of experience: September 3, 2020
Jessica U.
California
1 review
0 helpful votes
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Love my shirts!
August 17, 2020

Love my shirts! Arrived early, packaged well everything is perfect. Will defiantly order again for all my company products. Thanks again Custom Ink!

Date of experience: September 3, 2020
Kevin Z.
California
1 review
0 helpful votes
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Overall, the process was seamless from designing and getting in contact for last minute changes that were made.

Date of experience: September 3, 2020
Diane K.
California
1 review
0 helpful votes
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Would absolutely recommend to someone trying to make custom shirts for a team, or in my case, army uniform shirts. Custom Ink didn't have the base color for the shirt that I needed to make it within uniform regulations, and all it took was an email asking for more options for them to give me the color I needed without any red tape or extra fees. That's customer service right there.

Date of experience: September 3, 2020
Sharon G.
California
1 review
0 helpful votes
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The quality of the shirt does not warrant the price I paid. I feel ripped off. I ordered from a different vendor and received a much better, quality shirt for 50% less. I wish I could return this.

Date of experience: September 3, 2020
Joseph O.
California
1 review
0 helpful votes
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I make a lot of concepts for myself this is my first time buying one. I would say it was overall a positive experience.

Date of experience: September 3, 2020
Ben J.
California
1 review
0 helpful votes
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I used the design tools on the website and it was quite easy. Immediately upon placing the order they found and issue with the colors I chose. A quick chat with customer service and we had it fixed. My order arrived 4 days early. I'm very pleased and will use Custom Ink again.

Date of experience: September 3, 2020
Susan H.
California
1 review
0 helpful votes
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Super easy to customize online app. Fastest delivery I ever ordered. Very good product. Love it

Date of experience: September 3, 2020
Sam P.
California
1 review
0 helpful votes
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Great experience!
August 18, 2020

Great experience! Custom Ink made the process as easy as 1, 2, 3. The service was user friendly, fast and transparent from start to finish. I will definitely use them again!

Date of experience: September 3, 2020
Jessica L.
California
1 review
0 helpful votes
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Once again, great service, great product, fast delivery.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States