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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I love the quality of the shirts and the printing! The attention to detail is perfect!
Once again, your people are amazing. Special shout-out to Logan Perryman in your Careytown, Richmond, VA locale. He is always at the top of his game when it comes to making sure that work is done correctly and innovatively. Your service is second to none.
The Custom Ink process is great. The problem is with the quality of the product. The gaiter is a very poor quality product and not reflective of the items I have received from Custom Ink in the past.
A Little high on the price for the bigger quantity of order but still will purchase again
This was the best experience in terms of customer service! Easy to order, very helpful staff. The website is very comfortable and easy to use - it allows you to play with your designs, save and share them with the team to choose the final one to send to print. Will come back for sure!
Customink's communication is superb as usual, their customer service representatives are second to none.
Excellent customer service, Chelsea was fabulous to work with, and I received my order before expected! Thank you!
I ordered a 3X Black Gildan Tank Top and got a 2X Black Gildan Tank top. I really wish you had 4X but you dont so I really NEED the 3X. Please send me what I ordered and paid for.
Great communication and support with a good result!
Custominks website is easy to navigate, change/save and proofing is one of the most painless sites i have ever delt with. Thank you Shannon Harris
Everyone I speak to over the phone is great! Very professional and helpful. Website is easy enough to figure out.
Love my shirts! Arrived early, packaged well everything is perfect. Will defiantly order again for all my company products. Thanks again Custom Ink!
Overall, the process was seamless from designing and getting in contact for last minute changes that were made.
Would absolutely recommend to someone trying to make custom shirts for a team, or in my case, army uniform shirts. Custom Ink didn't have the base color for the shirt that I needed to make it within uniform regulations, and all it took was an email asking for more options for them to give me the color I needed without any red tape or extra fees. That's customer service right there.
The quality of the shirt does not warrant the price I paid. I feel ripped off. I ordered from a different vendor and received a much better, quality shirt for 50% less. I wish I could return this.
I make a lot of concepts for myself this is my first time buying one. I would say it was overall a positive experience.
I used the design tools on the website and it was quite easy. Immediately upon placing the order they found and issue with the colors I chose. A quick chat with customer service and we had it fixed. My order arrived 4 days early. I'm very pleased and will use Custom Ink again.
Super easy to customize online app. Fastest delivery I ever ordered. Very good product. Love it
Great experience! Custom Ink made the process as easy as 1, 2, 3. The service was user friendly, fast and transparent from start to finish. I will definitely use them again!
Once again, great service, great product, fast delivery.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

