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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Linda L.
California
1 review
0 helpful votes
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Website self design tool was easy to use and fun. Customer service was excellent and quality of final product was fantastic. I would definitely use the company again!

Date of experience: September 3, 2020
John V.
California
1 review
0 helpful votes
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Doing this online was so easy I handed my 7 yr old My phone to pick what she wanted and she was able to do it. Thank you so much!

Date of experience: September 3, 2020
Bob T.
California
1 review
0 helpful votes
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My project was as simple as it could be. One color, front only just lettering. Price was extremely high, processing took longer than expected. Overall quality was good though. Negatives far outweigh the positives. I will not use them again nor recommend them to anyone.

Date of experience: September 3, 2020
Susan K.
California
1 review
0 helpful votes
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Everyone was extremely pleased with the shirts we ordered, I would highly recommend this company to anyone. Excellent job!

Date of experience: September 3, 2020
Linda M.
California
1 review
0 helpful votes
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I needed the shirts I ordered ASAP. Leah handled my order like a pro and within a couple of days they were ordered, printed and shipped to my destination. Thank you for the quick and professional service!

Date of experience: September 3, 2020
Dorothy E.
California
1 review
0 helpful votes
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I love Andrew and Elizabeth L.! They are both a pleasure to work with! They know what they are talking about and are willing to listen and guide in a manner that is very respectful.

Date of experience: September 3, 2020
Pamela A.
California
1 review
0 helpful votes
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My first order
August 18, 2020

My first order. Was able to order single shirt which is what I needed. Web interface worked well. Received number of confirmation emails and was asked to call and discuss details. Conversation over the phone was very pleasant and my order was progressed right away. I selected b&w photo on black tee and even though the print has 90 degree corners, it blends well. The outline is noticeable slightly after wash/dry but for my own photo being put on a tee, the result is great! I requested standard shipping and received package about two weeks earlier than what was promised. Well done and thank you!

Date of experience: September 3, 2020
Mark Y.
California
1 review
0 helpful votes
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Overall experience was good. The shirts were done ahead of schedule which was greatly appreciated. I did not see them in person, so I cannot relay my opinion about the quality of printing, but everything I heard from my colleagues was positive.

Date of experience: September 3, 2020
Elizabeth A.
California
1 review
0 helpful votes
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Great customer service and communication throughout the process are the icing on the cake for a quality product.

Date of experience: September 3, 2020
Amy A.
California
1 review
0 helpful votes
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Representatives were very helpful in contacting me to help improve the final product.

Date of experience: September 3, 2020
Jennifer B.
California
1 review
0 helpful votes
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Five stars to custom ink, every part of the experience was great.

Date of experience: September 3, 2020
Mike J.
California
1 review
0 helpful votes
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Easy to work with, have made plenty of purchases over the years.

Date of experience: September 3, 2020
Elizabeth H.
California
1 review
0 helpful votes
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Differently will order from here again had an awesome experience easy to use and fast service

Date of experience: September 3, 2020
Steven X.
California
1 review
0 helpful votes
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Live this company!
August 18, 2020

Live this company! I ALWAYS get great customer service too! Only issue... please get larger sizes for tanks and T's (like 4 or 5x)

Date of experience: September 3, 2020
Amy U.
California
1 review
0 helpful votes
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I've order from Custom Ink several times. All of my orders arrived promptly and the items came as expected.

Date of experience: September 3, 2020
Alex T.
California
1 review
0 helpful votes
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Easy to use website and ordering. Order arrived very quickly considering a custom print. Printing looks great.

Date of experience: September 3, 2020
Janet C.
California
1 review
0 helpful votes
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I love my shirt!
August 18, 2020

I love my shirt! It's exactly what I was looking for. I did have some trouble with your site and think there are a few areas that would making the shopping experience even better, especially as this was the first time I've ever shopped with you. Happy to share more and offer my feedback!

Date of experience: September 3, 2020
Stephen M.
California
1 review
0 helpful votes
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This is a re-order because we were so pleased with the product from several years ago. Good quality and comfort.

Date of experience: September 3, 2020
Alex H.
California
1 review
0 helpful votes
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Excellent service and experience! Buying from Custom Ink again.

Date of experience: September 3, 2020
Tom W.
California
1 review
0 helpful votes
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Last year, my order was shipped to the wrong address so I didn't get it in time for the event. I was given a credit so I decided to try again, and I'm very happy with my order experience this time.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States