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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customized T-Shirts are always a hit with our employees. We have ordered several times and have never been disappointed in product or service.
I am very impressed with custom ink; the shirts look great and the customer service was the best I have experienced from any company. Will definitely recommend for anyone with custom t-shirt needs.
Custom Ink's customer service was incredible! The product is also amazing, I was very impressed!
Great experience/Great final product/Will definitely order again soon!
As always the whole experience with custom ink is great, from the time you start your order until you receive your items. It is a pleasure working with all the staff.
The website design features are very user-friendly and offered a wide selection of images to choose from - all great. The customer service chat function was helpful. My only complaints are with the printed colors and the image placement. It would have been nice if someone had sent a quick mock-up of the image placement before printing. Also, if the printed colors are not going to be as shown on the screen, you should put a notice stating that fact.
Website is easy to use, lots of great design options, editing is easy, and so is ordering and shipping/receipt. I will use customink.com again for sure!
This website makes it so easy to see what your item will look like. The shirts arrived exactly like I ordered and on time. The printing is high quality. I am excited to share these shirts with our friends.
Very good service! Designed and ordered a shirt successfully without any problems. Packaging is compact and clean, and the shirt turns out to be high quality, only the printed design is a bit different than shown on the website.
Awesome overall product. Photo was exact. Everyone raved about the tshirts at the memorial.
I was very happy with the advice I received. My service rep Andrew made everything easy and suggested the anvil shirt. Thank you Andrew
Could not be happier with the product received. I'll definitely use Custom Ink Again.
Awesome customer service and good pricing for ordering in bulk. Quality shirts.
Satisfied as expected! Will continue to use custom ink for all my needs
My overall experience was very good -- I will use this company again in the future!
From A to Z Cutom Ink delivered high quality and prompt service! We love our shirts and won't go to anyone else in the forseeable future!
The whole process from ordering and follow up for my errors in ordering was addressed by customer service. Good quality t-shirt. Happy in was not produced in China, Boycott China product.
We got immediate feedback on our design to make sure that the colors we chose would work. The final outcome was even better than how it looked on the website. One of the shirts, however, had a slight defect.
Great job. Excellent service and very fast delivery
Custom Ink is intuitive, easy, and arrived before it was scheduled to. I would use this service again.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

