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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Jim U.
California
1 review
0 helpful votes
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Always great
August 17, 2020

Always great. Just this time, the product print did not hold up.

Date of experience: September 3, 2020
Jason Z.
California
1 review
0 helpful votes
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This experience was so easy, allowed me to be creative and have fun. The smiles on the coaches faces when we handed out the t-shirts were priceless.

Date of experience: September 3, 2020
Jack Z.
California
1 review
0 helpful votes
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Albeit the company seems to work very well, the product received did not meet my expectations and likely why I will not transact any future business with Custom Ink.

Date of experience: September 3, 2020
Laura J.
California
1 review
0 helpful votes
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Overall experience with CustomInk has been great, products have good quality and look exactly as your finished design shows. Delivery is timely and never delayed; customer service is great with CustomInk, an associate is always available to speak with and help you troubleshoot. One of the best compliments that I can give is that they have honest and transparent customer service, at one point, we ordered two shirts with the same design, shortly after I received an e-mail that they have refunded a substantial amount of money back to the account as they already had the design to be used, most businesses would not have done this.

Date of experience: September 3, 2020
Margaret L.
California
1 review
0 helpful votes
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The product I ordered came sooner then expected and looks amazing, I am very impressed with this purchase and will definitely be buying from this company again!

Date of experience: September 3, 2020
William L.
California
1 review
0 helpful votes
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Great shirt at a great price. You offer a service that I can't find at the local level. Thanks

Date of experience: September 3, 2020
Steven L.
California
1 review
0 helpful votes
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Excellent experience from beginning to end! I've place a large order for a company, and a single item order for myself - both orders were flawless!

Date of experience: September 3, 2020
Elizabeth Z.
California
1 review
0 helpful votes
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You all stayed in touch with me and I appreciate it. Overall, the experience was great and I would recommend you to anyone. The design on the mask was a bit larger than I anticipated and for that I'm grateful. Thanks for all of your help.

Date of experience: September 3, 2020
Karen R.
California
1 review
0 helpful votes
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Higher price than others, but incredible customer service, great quality product, fast, on time delivery. Will be a return customer!

Date of experience: September 3, 2020
Scott F.
California
1 review
0 helpful votes
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We loved the shirts!
August 17, 2020

We loved the shirts! We will be placing another order for lots more short sleeved and long sleeved and maybe some hoodies. The 2-color logo we uploaded to you looks amazing on the shirts. The shirts are also also a good quality!

Date of experience: September 3, 2020
Sharon X.
California
1 review
0 helpful votes
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Your CS is what truly sets you apart from any competition. Dont ever lose that powerful attribute to your business

Date of experience: September 3, 2020
Bob U.
California
1 review
0 helpful votes
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Shirts were perfect
August 17, 2020

Shirts were perfect. Our logo looks amazing on the shirts. We'll be ordering again in the future.

Date of experience: September 3, 2020
Robert N.
California
1 review
0 helpful votes
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I loved working with the company from start to finish! I appreciated the auto generated design recommendations. They helped me narrow down the exact look I wanted, even if I ultimately decided to design my own instead.

Date of experience: September 3, 2020
Kathleen D.
California
1 review
0 helpful votes
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Great customer service, the logo on the bottom could have been 2-3 times larger, other than that everything was great

Date of experience: September 3, 2020
Margaret T.
California
1 review
0 helpful votes
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I searched many different websites for the specific type of product I was looking for. Custom Ink had exactly what I wanted. The entire process was so simple and painless. The total time from completing my order to receiving my order was insanely fast, which was such a welcomed bonus. I would most certainly come back to Custom Ink in the future.

Date of experience: September 3, 2020
Charles D.
California
1 review
0 helpful votes
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THESE DAYS, DUE TO COVID PRECAUTIONS, YOU ARE NOT ALLOWED TO TRY ON SAMPLE SHIRTS, AND FOR SOME, THIS CAN BE UNFORTUNATE AND FRUSTRATING. THE GENTLEMAN THAT TOOK OUR ORDER WAS VERY KIND AND KNOWLEDGEABLE. THIS IS OUR GO TO PLACE... THANK YOU ALL FOR BEING GREAT.

Date of experience: September 3, 2020
Donna H.
California
1 review
0 helpful votes
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My first design, when viewed, did not meet my expectations. My statement, on the back, did not express my thoughts. Customink allowed me to change the complete statement at no additional charge. No nickle or diming of their customers.

Date of experience: September 3, 2020
Peter U.
California
1 review
0 helpful votes
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Quality is great
August 17, 2020

Quality is great. Color is great, printing not so much. Very unhappy the back of can cooler where my company name is displayed is off centered.

Date of experience: September 3, 2020
Sam L.
California
1 review
0 helpful votes
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Awesome work!
August 17, 2020

Awesome work! I must of ordered 2 or 3 times from other competitors and never got the quality I was looking for until I ordered from you. I will be definitely ordering more shirts from your Custom Ink.

Date of experience: September 3, 2020
Kimberly Q.
California
1 review
0 helpful votes
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Easy to design and shipping was extremely fast. I will be using Custom Ink again soon.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States