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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Overall, service was good. The personal I worked with on the phone and on chat was excellent.
Love the quality of the printing and how quickly they arrived.
The back of shirt was supposed to say quikmart. Somehow the shirt was missing the t at the end. Maybe my fault.? I would have hoped the designers would have reviewed and notified me of the mistake... but nice shirt anyway. I just wear in winter were no one sees the back//...
This is my fourth year using Custom Ink to do the Birthday Shirts for my mom's birthday that me and siblings and grandchildren has been celebrating, since she passed away in 1998. I like the quality of the materials and Custom Ink, quick turn around when shipping shirts. I enjoy the variety of colors available to choose from. Great job well done!
Easy to design. The shirts came in earlier than stated and love the design
I am very impressed with the quality of the product I received very high quality thank you
The quality is great and the print is as good as anywhere. Shipping takes longer than it should and the shirts are twice as expensive as they should be. Bulk shirts are 2 to 3 dollars. Will order from again if I have to.
The actual logo is significantly larger on the mask than the image provided on the website. It's great, just a surprise. I did not see a final size enumeration when I ordered, but that, in relation to the size of the mask, would have been helpful.
Exceeded our expectations. Quick delivery on our reorder. I received our delivery as promised. Thank you.
Awesome company who gets your ideas and make them better!
My main problem was with the shirt material and the description and ratings that were presented. The material is cheap and rough and I would not proudly give this shirt material to someone I cared for. I would rather have paid a little more for a better quality material if I had known.
I have nothing but good things to say From the placing of the order to the tracking and finally to receiving it. You have been most accommodating. THANK YOU!
First time using custom ink. Very impressed with quality and speed of shipment. Thanks Linwood
Website was great and easy to use. The shirts were great quality and accurately described. The mistake from printing on an angle makes me want to not order from Customink again.
Website was easy to navigate, customer service responded very quickly to answer all of my questions. Shirts were amazing. Great quality and color.
You guys are lightning fast! The shirts looked awesome. Good quality of the shirt itself, and the logo looked great. Your communication was fast and efficient. I'm really impressed. We will do more business soon!
I would recommend Custom Ink to friends and family. The customer service was outstanding the the product shipped on schedule. Thank you so much for a great experience!
As usual I'm very happy with my order and the great quality of the screen printing.
Great experience, customer service was great, they answered all my questions and made sure I got a quality product.
Custom Ink has been an easy, and helpful company to buy our shirts from. We will definitely use them again in the future.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

