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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Margaret D.
California
1 review
0 helpful votes
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For question 5
August 15, 2020

For question 5. Its an I dont know. Previously orders were always good. Recent order not good. I still have not received my actual designed order

Date of experience: September 3, 2020
Donna J.
California
1 review
2 helpful votes
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I feel like they used to have a good quality product. The ink faded pretty drastically after the very first wash. We haven't even worn our shirts yet and the black looks very gray. The blue is an entirely different blue than what we wanted. The sizing chart for women's is pretty far off. Some of us will be drowning in these shirts. Purely disappointed.

Date of experience: September 3, 2020
Lisa I.
California
1 review
0 helpful votes
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I have ordered from here before, and will continue to! The price and quality are the best!

Date of experience: September 3, 2020
Stephen N.
California
1 review
0 helpful votes
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I absolutely LOVE ordering from y'all. Especially when it's a group order, y'all do it best when it comes to that. 10/10

Date of experience: September 3, 2020
Jim G.
California
1 review
0 helpful votes
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The shirts came out great! They arrived as scheduled.

Date of experience: September 3, 2020
James P.
California
1 review
0 helpful votes
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Custom Ink did not disappoint. My order came quickly and everything looks great! And customer service was outstanding. I will be ordering again for sure.

Date of experience: September 3, 2020
Melissa H.
California
1 review
0 helpful votes
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Very true to when order will be delivered. Great quality! Over all pleased!

Date of experience: September 3, 2020
Shirley M.
California
1 review
0 helpful votes
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Great experience
August 15, 2020

Great experience. Custom Ink is so easy to work with. The website is really user friendly. The logos always come out nice and the work is very consistent across the entire order. I did not have to reach out to customer service for this order but have done so in the past and it was superb. Custom Ink is always very prompt with email updates and the items arrived when promised. Thank you!

Date of experience: September 3, 2020
Pamela B.
California
1 review
0 helpful votes
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Excellent customer service. Staff was responsive and cared about delivering the best product possible. Order was delivered on time. I am very pleased.

Date of experience: September 3, 2020
Jeff E.
California
1 review
0 helpful votes
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Custom Ink is great!
August 15, 2020

Custom Ink is great! Excellence in every experience.

Date of experience: September 3, 2020
Betty W.
California
1 review
0 helpful votes
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Overall more than pleased with the product received and the customer service. Could not have ggone any better. Graphics I provided was improved upon after phone call from customer service and was very pleased with the outcome.

Date of experience: September 3, 2020
Patricia O.
California
1 review
0 helpful votes
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Very satisfied with how easy it is to customize a product and how quickly we received them. Very happy with Customink

Date of experience: September 3, 2020
Sarah U.
California
1 review
0 helpful votes
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Sales support went beyond to make sure I got what I wanted.

Date of experience: September 3, 2020
Carol L.
California
1 review
0 helpful votes
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Overall great first experience. Everything came as expected, when expected. Will use Custom Ink again.

Date of experience: September 3, 2020
Anna R.
California
1 review
0 helpful votes
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Loved the detail that was put into the design of the shirts I really love how they turned out when they were delivered

Date of experience: September 3, 2020
Alex A.
California
1 review
0 helpful votes
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It was great working with Custom Ink! My design came on time and looked great, and the customer service answered quickly and was happy to help.

Date of experience: September 3, 2020
Melissa B.
California
1 review
0 helpful votes
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First time using your company, very pleased with our order, we will definitely be returning customer! Item arrived ahead of expected delivery date. A+A+A++++

Date of experience: September 3, 2020
David E.
California
1 review
0 helpful votes
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I'll definitely order from this company again. They were responsive, took care to get my order just right, and communicated clearly. The product and options are high quality.

Date of experience: September 3, 2020
Frank Z.
California
1 review
0 helpful votes
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The shirts run extremly large, with people who normally order large tshirts - having smalls that are to big. The packaging makes it difficult to distribute the shirts. There was no list of who ordered what, and none of the shirts were labeled.

Date of experience: September 3, 2020
Jason D.
California
1 review
0 helpful votes
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Incredible design team and superior customer service! Thank you so much!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States