Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I've used customink for over 10 years now and have never been disappointed. Love you guys
Great website, great customer service called twice during the initial order, representatives were very knowledgeable and helpful. End result was shirts that we absolutely perfect. Will be back and will recommend CustomInk. Thank you!
Always happy with you guys but this debacle with UPS was the worst and you guys helped to get it fixed to no avail also. Good job as always on your part.
Was good liked the design but would like to have better access to the design department since I had some questions
Excellent! I was able to live chat with Lacey F who was incredibly helpful and had great suggestions to make ordering my custom items even easier
Joy is absolutely terrific to work with. I highly recommend her and custom ink.
I would like to work with u again based on customer service but the shirts shrank and put a damper on our family celebration ending chemo
I would buy from you guys again amazing work and very easy to get my art on to the shirts.
Love the ease of designing and printing quality of Custom Ink! I'm always happy with the way the printing come out, and will continue to order with them and recommend for years to come!
It came way faster than expected, which surprised me. I orginally paid for the fast shipment which would mean my order would arrive on August 17. Instead, my package came I'd say about two to three days after the order. I was very surprised but appreciated the fast service. The shirt was amazing as well. Nice job!
You need to lower your prices on repeat customers. I a long time customer of custom ink, Since the last several years no incentives, rebates or discounts. I don't buy a lot but I have been here for years.
I have made numerous purchases from Custom Ink which I have been very happy with. This last order was disappointing due to the thickness of the shirts.
Overall custom ink's has been the one to rescue me in this COVID-19 situations. Having said that the products are tailored for the overall market. So thanks so much.
Website was easy to use. Loved the finished product
Easy ordering, easy to design and overall great experience
Everything was super easy to do and shipping was surprisingly fast in these times. Very nice!
Came out AWFUL and I am SO bummed... Half of these boards are somewhat OK... but you definitely can't read what it says very well... Looks like a hack job... :( And I can't use these as gifts for my clients...
The whole process was incredibly easy and customer support was so helpful!
First impression is very good. We will see how it works out.
For question 5. Its an I dont know. Previously orders were always good. Recent order not good. I still have not received my actual designed order
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account