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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Steven W.
California
1 review
0 helpful votes
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Overall I had a good experience. There was communication throughout the process. The team quickly made the changes needed to my design. The prices are a bit higher than expected with the company being so large.

Date of experience: September 3, 2020
Joseph C.
California
1 review
0 helpful votes
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I've been using you guys for a while now. Any problems I've ever had, have all been addressed. I see no reason to change my custom shirt provider.

Date of experience: September 3, 2020
Dorothy Y.
California
1 review
0 helpful votes
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Custom Ink was great to work with. They promptly informed me when our logo wouldn't fit on one of the many varieties of shirts we ordered and quickly changed the order to remove the product and adjust the quantities of the other shirts. These were purchased as staff shirts for our gaming store and all of the employees were excited to wear them. The bright yellow color chosen for the shirts make the employees easily recognizable and the logo looks great.

Date of experience: September 3, 2020
Paul J.
California
1 review
0 helpful votes
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Absolutely wonderful!
August 14, 2020

Absolutely wonderful! Would recommend to any and everyone! Great quality, quick, easy, and affordable! Also, the quality check before they finalize the order is just great!

Date of experience: September 3, 2020
Charles Z.
California
1 review
0 helpful votes
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Everything was great from the time I talk to A live operator Until to my package came No problems and I will order again

Date of experience: September 3, 2020
Elizabeth I.
California
1 review
0 helpful votes
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Great experience with CustomInk! Love the product and the logo is perfect!

Date of experience: September 3, 2020
Mike B.
California
1 review
0 helpful votes
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An idea popped into my head. I went to Custom Ink and, within about 5 minutes, my idea had been realized. A week or so later, my idea was in my hands. Yes, it is that simple.

Date of experience: September 3, 2020
Andrew Y.
California
1 review
0 helpful votes
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Unfortunately, I won't be using Custom Ink again. The staff are all very friendly and try to be helpful, but the product and process are low grade. Don't bother, just go use another shop for tees. I only ordered tees so I can't comment on their other products.

Date of experience: September 3, 2020
Carol K.
California
1 review
0 helpful votes
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The product i ordered exceeded my expectations. Great quality and design, exactly what i was looking to purchase. Thank You!

Date of experience: September 3, 2020
Joseph Q.
California
1 review
0 helpful votes
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Super comfortable shirts! Screen printing looks great too! Just wish I was a better graphic artist!

Date of experience: September 3, 2020
Sam L.
California
1 review
0 helpful votes
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Great product, great customer service will buy again!

Date of experience: September 3, 2020
Cynthia J.
California
1 review
0 helpful votes
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Always a great experience. Website is easy to navigate. Products are always are of great quality!

Date of experience: September 3, 2020
Ruth Z.
California
1 review
0 helpful votes
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Online was quick and easy from choosing material to making the design, placing order making payment---all very easy. The product came as promised and exactly what I ordered.

Date of experience: September 3, 2020
Brian B.
California
1 review
0 helpful votes
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I've purchased with you guys before and was very happy with the results and customer service.

Date of experience: September 3, 2020
Bob S.
California
1 review
0 helpful votes
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A good shopping experience. First time and I will use again and recommend to friends

Date of experience: September 3, 2020
Michael P.
California
1 review
0 helpful votes
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Top-notch!
August 14, 2020

Top-notch! Every step of the process was user-friendly. Thanks!

Date of experience: September 3, 2020
John F.
California
1 review
0 helpful votes
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I couldn't find the right shirt for a birthday present anywhere. So when i found custom Ink to create the perfect shirt for a birthday present it was great! Fairly easy to work through the website.

Date of experience: September 3, 2020
Jason K.
California
1 review
0 helpful votes
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We ordered masks for our high school volleyball team. The customer service was exceptional. I explained what I wanted and they created it. It was amazing!

Date of experience: September 3, 2020
Linda O.
California
1 review
0 helpful votes
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Amazing customer service from literally everyone I talked to, starting with Eddie at Preston Royal. Thank you so much.

Date of experience: September 3, 2020
Janet J.
California
1 review
0 helpful votes
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Great quality in the sweatshirt and the design was just what I ordered. I do wish there were more options without a minimum purchase however, I might order more things if this was the case. Great customer service from all that I spoke with and we love our sweatshirts

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States