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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Overall I had a good experience. There was communication throughout the process. The team quickly made the changes needed to my design. The prices are a bit higher than expected with the company being so large.
I've been using you guys for a while now. Any problems I've ever had, have all been addressed. I see no reason to change my custom shirt provider.
Custom Ink was great to work with. They promptly informed me when our logo wouldn't fit on one of the many varieties of shirts we ordered and quickly changed the order to remove the product and adjust the quantities of the other shirts. These were purchased as staff shirts for our gaming store and all of the employees were excited to wear them. The bright yellow color chosen for the shirts make the employees easily recognizable and the logo looks great.
Absolutely wonderful! Would recommend to any and everyone! Great quality, quick, easy, and affordable! Also, the quality check before they finalize the order is just great!
Everything was great from the time I talk to A live operator Until to my package came No problems and I will order again
Great experience with CustomInk! Love the product and the logo is perfect!
An idea popped into my head. I went to Custom Ink and, within about 5 minutes, my idea had been realized. A week or so later, my idea was in my hands. Yes, it is that simple.
Unfortunately, I won't be using Custom Ink again. The staff are all very friendly and try to be helpful, but the product and process are low grade. Don't bother, just go use another shop for tees. I only ordered tees so I can't comment on their other products.
The product i ordered exceeded my expectations. Great quality and design, exactly what i was looking to purchase. Thank You!
Super comfortable shirts! Screen printing looks great too! Just wish I was a better graphic artist!
Great product, great customer service will buy again!
Always a great experience. Website is easy to navigate. Products are always are of great quality!
Online was quick and easy from choosing material to making the design, placing order making payment---all very easy. The product came as promised and exactly what I ordered.
I've purchased with you guys before and was very happy with the results and customer service.
A good shopping experience. First time and I will use again and recommend to friends
Top-notch! Every step of the process was user-friendly. Thanks!
I couldn't find the right shirt for a birthday present anywhere. So when i found custom Ink to create the perfect shirt for a birthday present it was great! Fairly easy to work through the website.
We ordered masks for our high school volleyball team. The customer service was exceptional. I explained what I wanted and they created it. It was amazing!
Amazing customer service from literally everyone I talked to, starting with Eddie at Preston Royal. Thank you so much.
Great quality in the sweatshirt and the design was just what I ordered. I do wish there were more options without a minimum purchase however, I might order more things if this was the case. Great customer service from all that I spoke with and we love our sweatshirts
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

