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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Always high-quality product and fast production/shipping.
Absolutely impressed with the website love my shirt the vibrancy in detail was amazing
Great service. I submitted a design and the product came out excellent! I will be ordering more items in the future.
Very professional business and will come back for future shirts.
This mask is good quality and like that it has customization options. We were able to put our company logo on the mask for our employees to wear and with the two different ear holes, the masks works for everyone. The ear holes are a little small, but can be easily cut to make wider.
Wonderful experience as usual! So easy to use and great customer service!
We've always had quality product and quality customer services with Custom Ink; that's why we keep coming back.
Nice experience overall. Appreciated all the help that i got to be able to do my order all in one instead of 2 seperate orders since different styles for the image.
Easy to design, with fun artwork to complement my initial idea.
Fast, easy and overall the best quality. Loved the service and communication.
We also found out we are missing 2 shirts from the original large order of these shirts. And missing one shirt from our other order of a different design. Overall I use to love using custom ink but this is the second large order that I have had issues. I know I have to order the missing shirts and it will cost me a lot just to have those shirts printed. Is there any way you can help me with that.
Outstanding customer service. SO kind when I had questions. Great results.
Very nice super easy to order and came sooner than expected
Great overall response from everyone from the artists to the customer service in making the experience great
Very easy to order and I'm so pleased with the results on my shirts!
So easy to design my own great customized shirtS using the online program and so much fun. And the T-shirts look great. The company kept in touch throughout the design and printing process and I was amazed when the shirts arrived in less than a week. Couldn't be more pleased.
I have ordered a "birthday" t-shirt for a good friend every year since she turned 90 (four years). This year her shirt reads, Not Everyone Looks This Good at Ninety Four and she just loves wearing it throughout the year and having people comment on it. I have simply ordered a different color shirt and change the age. One thing I do wish is that there were more colors to chose from when ordering just one shirt. I have never had to use your customer service; however, your website is easy to use and shipping has always been great. Thanks so much for handling what has become an anticipated item for my good friend!
Overall ordering experience was efficient, but final product is disappointing as reviewed above. I have 2 more caps on order under *******@mainstgoodness.com and *******@pieconicny.com so hopefully these orders are satisfactory.
Service was quick and much faster than expected. Everyone I was in contact with was very nice and helpful, responding quickly to my questions and changes.
I will definitely so it again and recommend your company to all i know looking for custom T shirts
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

