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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Ben J.
California
1 review
0 helpful votes
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Always high-quality product and fast production/shipping.

Date of experience: September 3, 2020
Maria R.
California
1 review
0 helpful votes
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Absolutely impressed with the website love my shirt the vibrancy in detail was amazing

Date of experience: September 3, 2020
Bob O.
California
1 review
0 helpful votes
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Great service
July 27, 2020

Great service. I submitted a design and the product came out excellent! I will be ordering more items in the future.

Date of experience: September 3, 2020
Janet B.
California
1 review
0 helpful votes
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Very professional business and will come back for future shirts.

Date of experience: September 3, 2020
Ruth D.
California
1 review
0 helpful votes
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This mask is good quality and like that it has customization options. We were able to put our company logo on the mask for our employees to wear and with the two different ear holes, the masks works for everyone. The ear holes are a little small, but can be easily cut to make wider.

Date of experience: September 3, 2020
Dorothy P.
California
1 review
0 helpful votes
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Wonderful experience as usual! So easy to use and great customer service!

Date of experience: September 3, 2020
Betty C.
California
1 review
0 helpful votes
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We've always had quality product and quality customer services with Custom Ink; that's why we keep coming back.

Date of experience: September 3, 2020
Mike K.
California
1 review
0 helpful votes
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Nice experience overall. Appreciated all the help that i got to be able to do my order all in one instead of 2 seperate orders since different styles for the image.

Date of experience: September 3, 2020
Sharon F.
California
1 review
0 helpful votes
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Easy to design, with fun artwork to complement my initial idea.

Date of experience: September 3, 2020
Kathleen E.
California
1 review
0 helpful votes
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Fast, easy and overall the best quality. Loved the service and communication.

Date of experience: September 3, 2020
Stephen Z.
California
1 review
0 helpful votes
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We also found out we are missing 2 shirts from the original large order of these shirts. And missing one shirt from our other order of a different design. Overall I use to love using custom ink but this is the second large order that I have had issues. I know I have to order the missing shirts and it will cost me a lot just to have those shirts printed. Is there any way you can help me with that.

Date of experience: September 3, 2020
Andrew P.
California
1 review
0 helpful votes
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Outstanding customer service. SO kind when I had questions. Great results.

Date of experience: September 3, 2020
Charles Q.
California
1 review
0 helpful votes
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Very nice super easy to order and came sooner than expected

Date of experience: September 3, 2020
Scott P.
California
1 review
0 helpful votes
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Great overall response from everyone from the artists to the customer service in making the experience great

Date of experience: September 3, 2020
John A.
California
1 review
0 helpful votes
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Very easy to order and I'm so pleased with the results on my shirts!

Date of experience: September 3, 2020
Scott B.
California
1 review
0 helpful votes
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So easy to design my own great customized shirtS using the online program and so much fun. And the T-shirts look great. The company kept in touch throughout the design and printing process and I was amazed when the shirts arrived in less than a week. Couldn't be more pleased.

Date of experience: September 3, 2020
Robert E.
California
1 review
0 helpful votes
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I have ordered a "birthday" t-shirt for a good friend every year since she turned 90 (four years). This year her shirt reads, Not Everyone Looks This Good at Ninety Four and she just loves wearing it throughout the year and having people comment on it. I have simply ordered a different color shirt and change the age. One thing I do wish is that there were more colors to chose from when ordering just one shirt. I have never had to use your customer service; however, your website is easy to use and shipping has always been great. Thanks so much for handling what has become an anticipated item for my good friend!

Date of experience: September 3, 2020
Karen X.
California
1 review
0 helpful votes
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Overall ordering experience was efficient, but final product is disappointing as reviewed above. I have 2 more caps on order under *******@mainstgoodness.com and *******@pieconicny.com so hopefully these orders are satisfactory.

Date of experience: September 3, 2020
Cynthia J.
California
1 review
0 helpful votes
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Service was quick and much faster than expected. Everyone I was in contact with was very nice and helpful, responding quickly to my questions and changes.

Date of experience: September 3, 2020
Cynthia Q.
California
1 review
0 helpful votes
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I will definitely so it again and recommend your company to all i know looking for custom T shirts

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States