Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Eric Z.
California
1 review
0 helpful votes
Follow Eric Z.
Unfollow Eric Z.
Share Review
Report Review

It's good experience easy to get what I wanted and it shipped out quickly

Date of experience: September 3, 2020
Ruth O.
California
1 review
0 helpful votes
Follow Ruth O.
Unfollow Ruth O.
Share Review
Report Review

Thoroughly pleased with Custom Ink. I basically created the text & used one of their images. Shirt(s) look wonderful!

Date of experience: September 3, 2020
Robert O.
California
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Custom Ink comes through again. This is the 4th time I've used them. First time for shirts. Did not disappoint! They are fantastic!

Date of experience: September 3, 2020
Frank Z.
California
1 review
0 helpful votes
Follow Frank Z.
Unfollow Frank Z.
Share Review
Report Review

Great service...
July 25, 2020

Great service... great product... definitely using Customink again!

Date of experience: September 3, 2020
Janet K.
California
1 review
0 helpful votes
Follow Janet K.
Unfollow Janet K.
Share Review
Report Review

Super happy with my purchase. And even is a time such as now it was ship within a reasonable amount of time. A fun shirt to add some fun to our lives. Thanks!

Date of experience: September 3, 2020
Robert Q.
California
1 review
0 helpful votes
Follow Robert Q.
Unfollow Robert Q.
Share Review
Report Review

It arrived really fast, the quality of printing was stupendous, and the entire experience allowed me to use my own design really easily. I got it as a gift for an coworker of mine, and she was ecstatic. Thanks for helping me create a moment!

Date of experience: September 3, 2020
Helen N.
California
1 review
0 helpful votes
Follow Helen N.
Unfollow Helen N.
Share Review
Report Review

The only issue I had was that the delivery was promised on the July 21st. For some reason the boxes were on 2 different trucks and 2nd box was delivered on the 22nd.

Date of experience: September 3, 2020
Jason M.
California
1 review
0 helpful votes
Follow Jason M.
Unfollow Jason M.
Share Review
Report Review

We have been using this site over 10 years and yet to be disappointed. This is a well oiled machine. Design is always just right, production is quick and delivery time is perfect. Thanks for always delivering awesome products!

Date of experience: September 3, 2020
Susan Y.
California
1 review
0 helpful votes
Follow Susan Y.
Unfollow Susan Y.
Share Review
Report Review

Custom Ink's shipping was very fast, and the product I received was beautiful! My design was perfectly embroidered on the tee shirt, and was perfected by the Custom Ink workers. Everything about the design and embroidery seemed professional. It was a pleasure buying from them!

Date of experience: September 3, 2020
Scott X.
California
1 review
0 helpful votes
Follow Scott X.
Unfollow Scott X.
Share Review
Report Review

Custom ink will be my companies new uniform company. Exceeded my expectations and dealt with two other companies that did not come close to quality and service of Customer Ink.

Date of experience: September 3, 2020
Brenda D.
California
1 review
0 helpful votes
Follow Brenda D.
Unfollow Brenda D.
Share Review
Report Review

Super nice, helpful, flexible customer service. It actually felt like they were my team working for me.

Date of experience: September 3, 2020
Laura P.
California
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

Maddy was fantastic and helpful on ordering. Fabulous experience!

Date of experience: September 3, 2020
Thomas Y.
California
1 review
0 helpful votes
Follow Thomas Y.
Unfollow Thomas Y.
Share Review
Report Review

Great turnaround, easy to use and make my design. I got great help from online chat service! Thank you!

Date of experience: September 3, 2020
Steven V.
California
1 review
9 helpful votes
Follow Steven V.
Unfollow Steven V.
Share Review
Report Review

Remember that custom work requires preparation: yours, the recipient's. And the crew at Custom Ink. It helps if the participant designated to judge the final outcome of the product knows what constitutes a successful effort so as to avoid an iterative process. The people at Custom Ink are expert in how textiles, design and technical production combine. Respect that knowledge. Know what will serve your purpose. Enjoy something unique.

Date of experience: September 3, 2020
Adam O.
California
1 review
0 helpful votes
Follow Adam O.
Unfollow Adam O.
Share Review
Report Review

The fastest custom order I have ever received! I received it before the delivery date! They're amazing!

Date of experience: September 3, 2020
Maria P.
California
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Share Review
Report Review

Im glad I found you! Great company creating memories. Had no problems and the recipient of the shirt was very very pleased! Thank you

Date of experience: September 3, 2020
Michael F.
California
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Great quality printing quick turn around all at a great price.

Date of experience: September 3, 2020
Richard S.
California
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Quick turnaround a great customer service following confusion on a group order.

Date of experience: September 3, 2020
Sharon S.
California
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

Great service and great T-shirts! This is the third time we've designed shirts and we love them. High quality product delivered well within the estimated time frame.

Date of experience: September 3, 2020
Paul Y.
California
1 review
0 helpful votes
Follow Paul Y.
Unfollow Paul Y.
Share Review
Report Review

The website is easy for the design- easy to upload image and create text/ logo. Got really confusing trying to get multiple t-shirt styles and colors, but I called customer service. Very quick to reach, and they took care of EVERYTHING. They were able to take over with the design and my order. I just told them what I wanted and they were great with the back and forth ordering process, very quick to response. I definitely recommend

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States