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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Jack T.
California
1 review
0 helpful votes
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I think your company provides wonderful customer service and we really do think the masks came out beautifully. As I mentioned, I probably would not have bought them if I had known they were so thin. Jeff did offer a thicker mask with a discount but we feel we can make use of these as I said above and we do like wearing them - they are so soft and comfortable.

Date of experience: September 3, 2020
Jay N.
California
1 review
0 helpful votes
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Overall experience was great. The customer service representatives were always pleasant and happy to help!

Date of experience: September 3, 2020
Virginia R.
California
1 review
0 helpful votes
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The pictures that I had put on the sweater came out a little blurry and hard to see.

Date of experience: September 3, 2020
Jeff D.
California
1 review
0 helpful votes
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When I was stuck trying to add an item to my order I contacted the help chat on your website. Chris was very quick to respond and help out. I needed to collect some more info and Chris told me that is no problem, just ask for me when you are ready to complete the order. I contacted the chat a few hours later and was able to get chris no problem. That was very helpful in the overall experience

Date of experience: September 3, 2020
Nick W.
California
1 review
0 helpful votes
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I am very pleased with everything from this experience and will be using and referring to others for sure!

Date of experience: September 3, 2020
Frank X.
California
1 review
0 helpful votes
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The mail was definitely SLOW this time but they did arrive within the window. Other than that, perfect.

Date of experience: September 3, 2020
William R.
California
1 review
0 helpful votes
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Excellent customer service! An artist reached out to me immediately after I placed my order to walk me through the process and let me know they were working on my shirts. They were awesome.

Date of experience: September 3, 2020
Laura T.
California
1 review
0 helpful votes
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Incredible experience. The customer service time went above and beyond to save me money and make sure the design was exactly what I wanted. The shirts turned out fantastic!

Date of experience: September 3, 2020
Janet T.
California
1 review
0 helpful votes
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It was easy to make any custom design. The workers at costumeink called and helped to make my design even better which was cool, and it got delivered 6 days earlier so I'm totally looking forward to ordering a new product

Date of experience: September 3, 2020
Sandra E.
California
1 review
0 helpful votes
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I really liked dealing with your team! Very helpful and friendly, the product is exceptional, thanks for the attention to detail on wanting to make sure the tshirt was perfect!

Date of experience: September 3, 2020
Adam X.
California
1 review
0 helpful votes
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Simply top notch work. Print quality is A+. I've order about seven t-shirts already with custom images and they all turned out great. In fact, I don't even buy t-shirts in stores anymore all of my new t-shirts are custom made by Custom Ink.

Date of experience: September 3, 2020
Steven U.
California
1 review
0 helpful votes
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I created a HBDay shirt for my 9 year old's bday - and I needed to rush the order to get it on time. There was good communication and the shipment came in the exact time as needed and turned out perfect. I will absolutely use Customink again.

Date of experience: September 3, 2020
Richard W.
California
1 review
0 helpful votes
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Custom Ink always does spectacular work and the prints are always true to my original images. Their ability to accurately reproduce my sometimes complex images, the overall quality of work and support, ease of designing (Website design lab) and ordering, and quck turn around, are the reason I always turn to Custom Ink.

Date of experience: September 3, 2020
Shirley B.
California
1 review
0 helpful votes
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Website allows for easy design without being artistically inclined. I won't design anywhere else

Date of experience: September 3, 2020
Betty Y.
California
1 review
0 helpful votes
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Couldn't navigate the site my fault I'm sure! I texted live with someone and she was great! All? Answered Ann placed order! Thanks

Date of experience: September 3, 2020
Carol G.
California
1 review
0 helpful votes
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I have used Custom Ink for 4 family vacation shirts. They never disappoint. Next year will be my 5th.

Date of experience: September 3, 2020
Kevin M.
California
1 review
0 helpful votes
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Easy to design/order--delivery prior to estimated day(appreciated), recipient loved it! Thanks

Date of experience: September 3, 2020
Ruth B.
California
1 review
0 helpful votes
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Custom Ink is by far one of the best companies for Customer Service. My experience them for the last 3 years has been top notch. Thank you Custom Ink!

Date of experience: September 3, 2020
Tony G.
California
1 review
0 helpful votes
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Will be ordering from you again. Print and turn around was very fast. Will send pic later

Date of experience: September 3, 2020
Tony L.
California
1 review
0 helpful votes
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I had nothing but great experience and customer service from both Nathan and Don. Don was extremely helpful and professional in regards to helping me with my design and his meticulous precautions taken due to covid. Would love to come back when I have another design.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States