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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Rebecca A.
California
1 review
0 helpful votes
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All was good
July 24, 2020

All was good - just hard dealing with a new rep for every phone call or email

Date of experience: September 3, 2020
Steven X.
California
1 review
0 helpful votes
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Every step of the way the custom ink team blew my alread high expectations out of the water. They worked with me through a design issue and were always prompt on responses and very friendly.

Date of experience: September 3, 2020
Betty Z.
California
1 review
0 helpful votes
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I had a great experience with custom ink and would definitely buy again. I ordered a shirt and within 4 hours I got a call that helped me make sure the shirt was perfect. The shirt was better then expected!

Date of experience: September 3, 2020
Sarah D.
California
1 review
0 helpful votes
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I've been a satisfied customer of Custom Ink for over 10yrs, I will be a customer for the next 10yrs. They ALWAYS satisfy

Date of experience: September 3, 2020
Bill Y.
California
1 review
0 helpful votes
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I ordered before and there was no "Custom Ink" imprint inside the neck of my shirts. I ordered a larger order and now these have them inside or the neck. I was not made aware that this would happen. I do not like this image inside or the neck of my shirt. Because I have a custom neck tag that is now altered by the image printed inside

Date of experience: September 3, 2020
Linda Y.
California
1 review
0 helpful votes
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I am extremely happy with the tshirts I received! The artwork is imprinted exactly as I designed it and the quality of the tshirts is fantastic. You will definitely be my go-to vendor for future shirts!

Date of experience: September 3, 2020
Chris W.
California
1 review
0 helpful votes
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Its my first time to order from Custom Ink, I was a bit nervous if my orders got messed up. But it didn't! So I should totally recommend this business. Their sercive is great! They're awesome. As a customer to be able to create our own designs and be able to receive it exactly like the design. It is very satisfying.

Date of experience: September 3, 2020
Virginia J.
California
1 review
0 helpful votes
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Madeline was very pleasant, and patient with assisting me, met my every need

Date of experience: September 3, 2020
Anna T.
California
1 review
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I worked with a telephone customer service rep named Emily W. Who was beyond superb... she's the reason I ordered the T-shirts despite not being exactly what I wanted. Very empathetic, enthusiastic, and professional!

Date of experience: September 3, 2020
Carol R.
California
1 review
0 helpful votes
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Dealing wit custom ink was nothing but a positive experience. I highly recommend the

Date of experience: September 3, 2020
Amy S.
California
1 review
0 helpful votes
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I have used Custom Ink for many orders. I have never had a problem with customer service or my orders.

Date of experience: September 3, 2020
Sarah J.
California
1 review
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The entire process was great. It was my first time to design a shirt online and it worked out great. The customer service was awesome. I will be ordering more.

Date of experience: September 3, 2020
Diane C.
California
1 review
0 helpful votes
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I liked the updates that were given. Overall a great experience!

Date of experience: September 3, 2020
William N.
California
1 review
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Easy to order, overall I am happy with final product. The sizes come small, not real world sizes, you have to be skinny to fit in the sizes they offer you. I wish I would have known upfront so I coulda ordered bigger t shirts. Also they dont have the same color in long sleeves which I wanted to order so I only order short sleeves. Shirts are kinda thin for the price I expected thicker shirts.

Date of experience: September 3, 2020
Lisa B.
California
1 review
0 helpful votes
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Earlier then expected shipping with a decent product.

Date of experience: September 3, 2020
Janet E.
California
1 review
0 helpful votes
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Great company did everything I wanted and it arrived in a very timely manner

Date of experience: September 3, 2020
Bob U.
California
1 review
0 helpful votes
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We were in need of our shirts quickly and were worried about the timing of delivery, but Custom Ink didn't let us down! We received our shirts even earlier than our expressed date for a rush order!

Date of experience: September 3, 2020
Stephanie H.
California
1 review
0 helpful votes
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Masks were a little small for many of our employees and not available in many colors... white masks stain easily.

Date of experience: September 3, 2020
Jessica Z.
California
1 review
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Design and quality of shirt was excellent. I tried to delete the original shirt that I designed because I had changed the color and it would not let me delete it, so I wasted money on a shirt that I didn't want.

Date of experience: September 3, 2020
Jason S.
California
1 review
0 helpful votes
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Shirts were great
July 25, 2020

Shirts were great. Ability to create a personalized gift was easy and recipients loved the shirts

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States