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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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All was good - just hard dealing with a new rep for every phone call or email
Every step of the way the custom ink team blew my alread high expectations out of the water. They worked with me through a design issue and were always prompt on responses and very friendly.
I had a great experience with custom ink and would definitely buy again. I ordered a shirt and within 4 hours I got a call that helped me make sure the shirt was perfect. The shirt was better then expected!
I've been a satisfied customer of Custom Ink for over 10yrs, I will be a customer for the next 10yrs. They ALWAYS satisfy
I ordered before and there was no "Custom Ink" imprint inside the neck of my shirts. I ordered a larger order and now these have them inside or the neck. I was not made aware that this would happen. I do not like this image inside or the neck of my shirt. Because I have a custom neck tag that is now altered by the image printed inside
I am extremely happy with the tshirts I received! The artwork is imprinted exactly as I designed it and the quality of the tshirts is fantastic. You will definitely be my go-to vendor for future shirts!
Its my first time to order from Custom Ink, I was a bit nervous if my orders got messed up. But it didn't! So I should totally recommend this business. Their sercive is great! They're awesome. As a customer to be able to create our own designs and be able to receive it exactly like the design. It is very satisfying.
Madeline was very pleasant, and patient with assisting me, met my every need
I worked with a telephone customer service rep named Emily W. Who was beyond superb... she's the reason I ordered the T-shirts despite not being exactly what I wanted. Very empathetic, enthusiastic, and professional!
Dealing wit custom ink was nothing but a positive experience. I highly recommend the
I have used Custom Ink for many orders. I have never had a problem with customer service or my orders.
The entire process was great. It was my first time to design a shirt online and it worked out great. The customer service was awesome. I will be ordering more.
I liked the updates that were given. Overall a great experience!
Easy to order, overall I am happy with final product. The sizes come small, not real world sizes, you have to be skinny to fit in the sizes they offer you. I wish I would have known upfront so I coulda ordered bigger t shirts. Also they dont have the same color in long sleeves which I wanted to order so I only order short sleeves. Shirts are kinda thin for the price I expected thicker shirts.
Earlier then expected shipping with a decent product.
Great company did everything I wanted and it arrived in a very timely manner
We were in need of our shirts quickly and were worried about the timing of delivery, but Custom Ink didn't let us down! We received our shirts even earlier than our expressed date for a rush order!
Masks were a little small for many of our employees and not available in many colors... white masks stain easily.
Design and quality of shirt was excellent. I tried to delete the original shirt that I designed because I had changed the color and it would not let me delete it, so I wasted money on a shirt that I didn't want.
Shirts were great. Ability to create a personalized gift was easy and recipients loved the shirts
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

