Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Your rep did a great job of coming with the art and wording we wanted. Great end product.
Mask display on website is covering 95% of the face. Actual mask is only covering 70% would preferred covering more of my face. Size not good Material if great!
The design turned out exactly as desired. There were many colors in the image and they all were presented on the t-shirt. Beautiful.
I was blown away by your website and the choices. All was great.
I have used custom ink a few times for my annual girls trip. Every time the shirts come out perfect! I thought it would be really expensive as we had the locations of every trip for the 20 years we've been doing this but the price was still extremely reasonable. I will be back again!
Custom Ink delivers beyond expectations. Their services are so user-friendly and super fast turnaround time! Will absolutely be using again!
One of the best online experiences I've ever had! Every aspect of my experience was top notch and exceeded my expectations! Thank you so much! This company is the BEST!
I received my masks and not greatly impressed. I thought the lettering would be bolder and a bit bigger. Other than that, it's decent. I'm going to present these masks to my Pastor and hopefully he likes them and we'll order a lot more. If not, then you know you need to improve on the letters sizes, colors and boldness.
THE BEST AS ALWAYS :) Design team keeps my designs looking spectacular... and the 1 point of contact sales personal always assists me with any questions or suggestions... Prompt service I LOVE MY SHIRTS
Overall Great! I dont however like that the screen was pressed onto a shirt that had lint on the front where the logo was being pressed onto the shirt. Eventually or maybe even after the first was there will be a chuck of the logo missing.
I needed help with setting up our order form. Using their online chat, I was able to get assistance right away and have things just how I needed them.
Shirts were great, feel of good quality. Maybe I miss-judged my own size or maybe quarentine made me gain weight lol but product is good.
It was a quick turn over and the lady that helped me was so nice and helpful.
I still would order from this website in the future but I will be a little more careful of the complexity of the design in the lettering as I didn't really like the overlapping of the bordering on the text. It wasn't that bad that I had to get it redone but something that I should avoid in the future.
I called in to talk to a rep about my design combined with your product and was very satisfied with the entire customer service experience. All questions were answered completely and my product was delivered ahead of schedule without any flaws.
We had a great experience creating and ordering our hats through custom ink. The customer service was great, they made the exact changes we requested before finalizing the design and the hats arrived looking great. The embroidered design is very accurate, beautiful and of high quality.
Harley was amazing to work with! Very patient and accommodating.
The experience with Custom Ink was the best. Everything moved quickly and flawlessly!
Great product. The website was very easy to use. I was surprised how quickly it was made and shipped out. The hoodie is light and comfortable. Perfect for the Miami hot weather.
This t-shirt was a gift. I appreciate that you use quality t-shirts. In fact, that is the first thing the recipient said. I enjoy creating one-of-a-kind t-shirts for my brother-in-law who is so hard to buy for.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

