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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Kevin V.
California
1 review
0 helpful votes
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If you need anything unique or help processing your order, I think Custom Ink has one of the most helpful and pleasant customer service departments of any online-based purchasing company. Thanks, guys--especially Jory. My shirts turned out great, too, even with a custom image I uploaded!

Date of experience: September 3, 2020
Stephanie G.
California
1 review
0 helpful votes
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These shirts looked better than anticipated. You guys really customized them nicely. Thanks so much!

Date of experience: September 3, 2020
Deborah G.
California
1 review
0 helpful votes
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Custom Ink helped with the large order. It was important as they were for a memorial. Elizabeth helped so much and everyone was so kind. The quality was amazing and beyond anything! Will definitely be ordering again!

Date of experience: September 3, 2020
Mary J.
California
1 review
0 helpful votes
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Very fast in response with custoner service. Adjusted everything to look wonderful on all the various shirt types I had in my order. Thank you for everything!

Date of experience: September 3, 2020
Tony O.
California
1 review
0 helpful votes
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Awesome work as always. I have gotten a couple orders from you guys. Always good work.

Date of experience: September 3, 2020
Rebecca Q.
California
1 review
0 helpful votes
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The next time I order I will be sure they use the quality of the black h shirt

Date of experience: September 3, 2020
Nicole S.
California
1 review
0 helpful votes
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Again another pleasant purchasing experience! From online to on my back has never been easier!

Date of experience: September 3, 2020
Christine F.
California
1 review
0 helpful votes
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For my first time ordering with Custom Ink, it was an easy process. The customer service was great. I'm just not happy that my design is slightly crooked and off-center on every shirt. As a consumer, I don't buy shirts that aren't printed straight or centered so as a person trying to sell them, it bothers me. I was very specific when I spoke with them on the phone that I'm picky and want them to be centered and straight. I was told not to worry.

Date of experience: September 3, 2020
Mary P.
California
1 review
0 helpful votes
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I had a great experience overall. I would do business again.

Date of experience: September 3, 2020
Eric S.
California
1 review
0 helpful votes
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Its was very easy to design my own Custom shirts. The little "mistakes" in MY artwork were easily cleaned up by the Custom Ink crew! They called me after I submitted my design and asked if I was satisfied with the image design and scale. I just asked them to make things fit and voila! They made it fit! I am perfectly satisfied. Delivery was on-time as promised. Wow!

Date of experience: September 3, 2020
Deborah U.
California
1 review
0 helpful votes
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I loved how helped customer service was! And very responsive...

Date of experience: September 3, 2020
Brenda A.
California
1 review
0 helpful votes
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Very please with the overall process, from design to finished product. We will do business with you again.

Date of experience: September 3, 2020
Mark B.
California
1 review
0 helpful votes
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As always it was a pleasure working with your employees and again Thank you

Date of experience: September 3, 2020
Tony H.
California
1 review
0 helpful votes
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Exceptionally easy and great quality! Appreciate the quick turnaround.

Date of experience: September 3, 2020
Bob Y.
California
1 review
0 helpful votes
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I've been very happy with my interactions and experience with Custom Ink. My orders have been prompt and good quality. I will continue to use Custom Ink in the future.

Date of experience: September 3, 2020
David D.
California
1 review
0 helpful votes
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Great shirts and quick turnaround. What else do I need?

Date of experience: September 3, 2020
Nancy H.
California
1 review
0 helpful votes
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Overall I'm satisfied! Besides the actual custom ink shirt itself, running smaller than the rest, everything I ordered is perfect and the exact way I want it.

Date of experience: September 3, 2020
Angela V.
California
1 review
0 helpful votes
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My first time ordering from CustomInk. The design center was easy to use. However, although the design box shows Adult and Youth dotted line outlines, the final design doesn't account for how the design would look on a larger Big & Tall shirt. The printing was great, but the design came out smaller and more centered on the B&T shirt than what was represented in the final design photo. So, you should keep that in mind when designing a shirt. Overall, I would order from them again because the shirt and printing were great.

Date of experience: September 3, 2020
Michael X.
California
1 review
0 helpful votes
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The overall expereince was great. From the time I placed the order to the time it arrived at my home was 1 week. I am thuroughly pleased.

Date of experience: September 3, 2020
William N.
California
1 review
0 helpful votes
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Great easy website to navigate with high quality products & delivered on time (as promised).

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States