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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The best customer service experience I've ever had!
I was pleasently surprised with the quality of the shirts, they feels thicker than I expected and it arrived a week earlier than I expected. Definitely will order again.
Everything was good but the small details matters. For the amount to paid just for a single shirt I would accept better result. Thank you!
Good. This was my first time using Custom Ink, so there was a learning curve. Adding more possible shirt choices with less minimums would have been helpful.
The website was easy to design and even change shirts as we went along in the process. Shipped very quickly and the product turned out very nice.
I was extremely happu with the whole experience with Custom Ink! From the T-shirt design tool, the customer service, the speedy delivery, to the product I received, Everything was great!
We continue to use Custom Ink for family eventsand vacations. From start to finsih, incluing follow up in between, this company is excellent. It is very easy to follow directions, design, order and very prompt delivery. They delivery on or before the actual date promised. We will continue to use Custom Ink. Bill and Karen Haneke
I really enjoy using the design website. Its really easy to choose art work, products, lettering and colors. The chat staff are helpful and pleasant. I have used Custom Ink many times over the last 8 years. My staff have already selected their Halloween tee from the designs I made using the design lab. As essential staff its important to build a team mentality and sense of community. Custom Ink tees are great quality and I highly recommend!
We order shirts for all our bachelor parties and love the quality!
The t-shirt looks nice but the size and the material are too big and stiff.
Everything was great! I had a problem with the design and the customer service team was very efficient in making me aware of the issues and providing possible solutions. We came up with a solution quickly, and my daughter was thrilled about the final result. She loves her new hoodie!
CUSTOM INK has the most attentive customer service I have ever dealt with. They are very responsive to customer needs and go out of their way to make sure that the items ordered are correct.
Really enjoyed how great the customer service was and how easy they made it for me.
The design on the shirts came out incredibly clear. The shirts are comfortable and for the quality they are reasonably priced. Very satisfied with my shirts!
Harley provided exceptional customer service. She listened to my idea for the design and then produced what I wanted immediately. It looks amazing. She was attentive and followed up with me whenever I had a question. I am a first time customer and will be referring her to my friends and family.
Customer service was exceptionally good. I was pleasantly surprised to receive a sample of the face mask before Custom Ink proceeded with the order. I had a chance to review the proof before the custom masks were produced.
This is the second or third time ordering with Custom Ink. I always have a great experience, with using the website and the chat feature when I have questions. The customer service team is amazing and so helpful! The shirts are great quality, the logo printing is exactly as it should be. I have ordered other places and they don't consider the logo size ratio to the shirt, where Custom Ink takes the time to make sure it looks good before they print it. Will definitely recommend to everyone and order again for my company!
My experience was great. I wanted to make additions on my two orders and Custom Ink fulfilled every part of my order. The service was great and half of my order came 3 days before the date I was supposed to receive it! A+ all around, thanks again!
After attempting to use another screen printing company, but having my order cancelled several times due to policy issues I was referred to Custom Ink by a friend. I basically made the same shirt with NO issues and could have gotten free shipping if I hadn't wasted so much time with the other company. Thank you for the clear direction and communication. I am very pleased with the shirts and will definitely use/recommend this company in the future.
Excellent customer service and rapid turn around on a good product and well executed service.
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members