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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Carol G.
California
1 review
0 helpful votes
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Had a wonderful experience with custom ink! I ordered 90 shirts from YXS-4XL and they all turned out fantastic. Image looked great from the smallest to the largest. Order was 100% accurate and shipped very quickly! I was able to review the image on the front and the back before shipment and make adjustments to ensure exactly what I wanted was on the shirts. Very user friendly website and customer support was extremely helpful. Will definitely be using them for our next shirt order!

Date of experience: September 3, 2020
Stephanie Z.
California
1 review
0 helpful votes
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The overall first experience was really good, the website was fairly easy to use and shipment arrived early which is always a great surprise. I only wish the t-shirts we ordered were made of softer material. Since the material is the #1 criteria for any t-shirt, I can't say yet if I would order from Custom Ink again, will have to wait and see (or feel in this case).

Date of experience: September 3, 2020
Joseph H.
California
1 review
0 helpful votes
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Overall very pleased with my experience and would recommend

Date of experience: September 3, 2020
Daniel T.
California
1 review
0 helpful votes
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Everything is good but its alittle pricey for the shirts. I know the more you order the lower but not everybody has the money at one time. If it was a little cheaper then maybe they could afford them better and maybe more

Date of experience: September 3, 2020
Lisa I.
California
1 review
0 helpful votes
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Your customer service is terrific. I will be ordering another t-shirt in the next couple of days.

Date of experience: September 3, 2020
Thomas N.
California
1 review
0 helpful votes
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Overall, I'm happy with the product and service. I appreciated the quick shipping too.

Date of experience: September 3, 2020
James K.
California
1 review
0 helpful votes
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The representative was very helpful and awesome to work with. I would and have already recommended your company to other people.

Date of experience: September 3, 2020
David A.
California
1 review
0 helpful votes
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Thank you for being so easy to work with. Website was straight-forward to use and I was able to upload my image and finalize my design easily. Also, I did have one small issue with my design, and Jason in customer service contacted me immediately and immediately corrected the issue. Finally, my projected delivery date was Jul 22 and you beat that date by 3 days. So, in summary, I was extremely satisfied with my entire purchase experience.

Date of experience: September 3, 2020
Ruth L.
California
1 review
1 helpful vote
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I think the only issue with your service is the price. On other websites the exact same item can be usually had for as much as $6 less. (not buying in bulk) You do get what you pay for though, mainly in the shipping. Other website will be cheaper but shipping can be as much as 2 months. Custom ink got me something i designed on the website in 1 week without expensive shipping which is super epic.

Date of experience: September 3, 2020
Carol R.
California
1 review
0 helpful votes
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Constantly good quality work! I order often and haven't been disappointed yet.

Date of experience: September 3, 2020
Nicole H.
California
1 review
0 helpful votes
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The printing came out exactly as I designed and they even asked if I wanted to consult with the printing tech after submitting the design. Ideal first printing experience for me, very happy.

Date of experience: September 3, 2020
Tom P.
California
1 review
0 helpful votes
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This is the best experience I have ever had ordering custom products. Thank you for everything. I will be back!

Date of experience: September 3, 2020
Michael M.
California
1 review
0 helpful votes
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Professional and great customer service on revisions and updates

Date of experience: September 3, 2020
Brian B.
California
1 review
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These shirts turned out super nice! We will be proud to use them to promote our business. We were especially impressed with the women's district tri-blend shirt. Sizing was as expected and the turquoise color was even better than what was shown on line. Printing and graphics were top quality. We were happy with the Hanes 50/50 eco blend shirts we ordered except for the kid's sizing. We felt the sizing line up shown online did not match what we received, especially the xs and small sizes. Overall we are very satisfied with our order and would use Custom Ink again!

Date of experience: September 3, 2020
Margaret S.
California
1 review
0 helpful votes
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I appreciate your team reviewing and contacting me with revision. Very timely and professional experience.

Date of experience: September 3, 2020
Carol Q.
California
1 review
0 helpful votes
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Custom Ink is easy to use. This time my print job wasn't as good as usual.

Date of experience: September 3, 2020
Maria B.
California
1 review
0 helpful votes
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Easy to set my own logo and the service was faster than expected. Cute packaging too.

Date of experience: September 3, 2020
Joseph Q.
California
1 review
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Superfast shipping, great website to customize your order. I will order again in the future

Date of experience: September 3, 2020
Bob R.
California
1 review
0 helpful votes
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Designing and ordering the hats was seamless, but I still can't find the package that says delivered.

Date of experience: September 3, 2020
Carol R.
California
1 review
0 helpful votes
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Holy Cow!
July 22, 2020

Holy Cow! This was so much fun and the results were above and beyond my expectations! The customer service was helpful and friendly, I'd HIGHLY recommend going this route for any kind of event where you are looking for high quality!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States