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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Shirley W.
California
1 review
0 helpful votes
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I was impressed with the tools that Custom Ink provided to create and view a custom design on the selected shirt, the options for shirts to put it on, the attention to checking everything before the printing the design, the fact that the shirts arrived even before the commitment, the quality of what I received and the checking back to make sure that everything was ok. All of this was very impressive. Thank You!.

Date of experience: September 3, 2020
Ben M.
California
1 review
0 helpful votes
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The image that I uploaded was too blurry for what I wanted. A rep contacted me and worked with me to fix the problem. He would respond quickly and was very helpful. The sweatshirt came out amazing!

Date of experience: September 3, 2020
Nick R.
California
1 review
0 helpful votes
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You guys are great, have a great user=friendly web site, but your prices on most things are too high compared to others so looking elsewhere.

Date of experience: September 3, 2020
Thomas B.
California
1 review
0 helpful votes
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We love this product and have enjoyed our partnership with CustomInk!

Date of experience: September 3, 2020
Alex S.
California
1 review
0 helpful votes
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Every time I"ve used customink I've been so happy with the results, which is why I keep coming back. These tshirts I had made for a family stay-cation (the "real" vacation was canceled due to COVID), and they're perfect. I'm thankful to have something fun to give my family during this extremely crappy time.

Date of experience: September 3, 2020
Peter G.
California
1 review
0 helpful votes
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I got my order quickly and the bottles looked great. Next time, I will order higher quality bottles. I didn't realize how much I was going to like the look of the finished printing. I had a few questions as I started the process and received quick responses from customer service.

Date of experience: September 3, 2020
Adam R.
California
1 review
0 helpful votes
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Been using your company for years but never knew you did Full Color printing, We needed some tees for a guys night out on short notice and you came through with flying colors! Thanks and I look forward to making more orders with your company.

Date of experience: September 3, 2020
Virginia G.
California
1 review
0 helpful votes
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Simple, easy, and exactly what we wanted. Good price too.

Date of experience: September 3, 2020
Sam Q.
California
1 review
0 helpful votes
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Same as always
July 20, 2020

Same as always. Great people to work with and a great final product.

Date of experience: September 3, 2020
Kevin X.
California
1 review
0 helpful votes
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The experience was very good, I will be ordering more during the Christmas season, and please don't bombard me with ads, that's one thing that turns me off when I deal with businesses

Date of experience: September 3, 2020
Betty F.
California
1 review
0 helpful votes
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Creating the shirt was easy, there were many different options to choose from. I used a photo taken by a phone so I was worried it would come out blurry, however it looks just like it did on the phone. Really nice printing. I think the packaging could use some work but the process of creating the shirt and what the shirt looks like when its delivered is a 10/10.

Date of experience: September 3, 2020
Jay E.
California
1 review
0 helpful votes
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The entire process seemed to take longer than previous orders but overall good experience as usual.

Date of experience: September 3, 2020
Adam D.
California
1 review
0 helpful votes
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Great service from start to finish & happy with product! Thanks so much!

Date of experience: September 3, 2020
Donna N.
California
1 review
0 helpful votes
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Everything was top notch. I am surprised how smooth the process was.

Date of experience: September 3, 2020
Helen I.
California
1 review
0 helpful votes
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I was blown away with the quality of the design you were able to print from my uploaded image to the front of my shirts. It was better than expected. I had (10) shirts made for (10) different friends. We all mountain bike together. Each person had the same reaction... shirts were true to size, felt great when worn and the image quality that was printed was amazing! The image even had a 3D aspect to it where it popped out and you could tangibly feel the detail when touching it with your fingers. The intricate detail of the image I created was transformed onto your "T-Shirt Canvas" better than I could've hoped for! I will definitely be ordering from Custom Ink in the future. Not to mention, refer you to others in need of your line of expertise. Thanks for all of your help and hard work. Job well done!

Date of experience: September 3, 2020
Michelle G.
California
1 review
0 helpful votes
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Overall
July 20, 2020

Overall- pissed. Expectations not met. Designs altered. Sizing runs small.

Date of experience: September 3, 2020
Steven G.
California
1 review
0 helpful votes
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Being able to easily upload my logo and have it come back with the detail that I put into the logo, is exactly what I was looking for, great job.

Date of experience: September 3, 2020
Ruth Y.
California
1 review
0 helpful votes
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I had two seperate orders both required rush shipment, the first rush shipment was late and I stead of me having to call and discuss they addressed it right away with an email and gave refund without me asking! The second rush was on time! Great service.

Date of experience: September 3, 2020
Patricia J.
California
1 review
0 helpful votes
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Fantastic work done by Custom Ink and Shannon in the Princeton store in particular. Great quality, great service, great price.

Date of experience: September 3, 2020
Charles Q.
California
1 review
0 helpful votes
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I submitted a low resolution woodcut image. Custom Ink did their magic and created a great looking image that I am proud to wear.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States