Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I was impressed with the tools that Custom Ink provided to create and view a custom design on the selected shirt, the options for shirts to put it on, the attention to checking everything before the printing the design, the fact that the shirts arrived even before the commitment, the quality of what I received and the checking back to make sure that everything was ok. All of this was very impressive. Thank You!.
The image that I uploaded was too blurry for what I wanted. A rep contacted me and worked with me to fix the problem. He would respond quickly and was very helpful. The sweatshirt came out amazing!
You guys are great, have a great user=friendly web site, but your prices on most things are too high compared to others so looking elsewhere.
We love this product and have enjoyed our partnership with CustomInk!
Every time I"ve used customink I've been so happy with the results, which is why I keep coming back. These tshirts I had made for a family stay-cation (the "real" vacation was canceled due to COVID), and they're perfect. I'm thankful to have something fun to give my family during this extremely crappy time.
I got my order quickly and the bottles looked great. Next time, I will order higher quality bottles. I didn't realize how much I was going to like the look of the finished printing. I had a few questions as I started the process and received quick responses from customer service.
Been using your company for years but never knew you did Full Color printing, We needed some tees for a guys night out on short notice and you came through with flying colors! Thanks and I look forward to making more orders with your company.
Simple, easy, and exactly what we wanted. Good price too.
Same as always. Great people to work with and a great final product.
The experience was very good, I will be ordering more during the Christmas season, and please don't bombard me with ads, that's one thing that turns me off when I deal with businesses
Creating the shirt was easy, there were many different options to choose from. I used a photo taken by a phone so I was worried it would come out blurry, however it looks just like it did on the phone. Really nice printing. I think the packaging could use some work but the process of creating the shirt and what the shirt looks like when its delivered is a 10/10.
The entire process seemed to take longer than previous orders but overall good experience as usual.
Great service from start to finish & happy with product! Thanks so much!
Everything was top notch. I am surprised how smooth the process was.
I was blown away with the quality of the design you were able to print from my uploaded image to the front of my shirts. It was better than expected. I had (10) shirts made for (10) different friends. We all mountain bike together. Each person had the same reaction... shirts were true to size, felt great when worn and the image quality that was printed was amazing! The image even had a 3D aspect to it where it popped out and you could tangibly feel the detail when touching it with your fingers. The intricate detail of the image I created was transformed onto your "T-Shirt Canvas" better than I could've hoped for! I will definitely be ordering from Custom Ink in the future. Not to mention, refer you to others in need of your line of expertise. Thanks for all of your help and hard work. Job well done!
Overall- pissed. Expectations not met. Designs altered. Sizing runs small.
Being able to easily upload my logo and have it come back with the detail that I put into the logo, is exactly what I was looking for, great job.
I had two seperate orders both required rush shipment, the first rush shipment was late and I stead of me having to call and discuss they addressed it right away with an email and gave refund without me asking! The second rush was on time! Great service.
Fantastic work done by Custom Ink and Shannon in the Princeton store in particular. Great quality, great service, great price.
I submitted a low resolution woodcut image. Custom Ink did their magic and created a great looking image that I am proud to wear.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

