Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Dan S.
California
1 review
0 helpful votes
Follow Dan S.
Unfollow Dan S.
Share Review
Report Review

Excellent!
July 18, 2020

Excellent! Great material, comes in the right size, clear lettering, good customer service, fast shipping.

Date of experience: September 3, 2020
Michelle Z.
California
1 review
0 helpful votes
Follow Michelle Z.
Unfollow Michelle Z.
Share Review
Report Review

I am so impressed with the gal who helped me through the entire process of creating a special shirt for my Aunt. She was amazing and creative and took so much pressure off of me in trying to create the perfect shirt. Her patience and kindness were outstanding. The shirt arrived several days sooner than expected and was perfect! I am completely impressed with this company.

Date of experience: September 3, 2020
Melissa U.
California
1 review
0 helpful votes
Follow Melissa U.
Unfollow Melissa U.
Share Review
Report Review

I really liked the whole setup of custom ink! From designing to ordering it was an easy process and they look great!

Date of experience: September 3, 2020
Cynthia M.
California
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Share Review
Report Review

My daughter loved designing her own shirt. The size chart was right on and the colors of the shirt and picture were great! Good communication on order status and fast turn around time for a custom shirt. Definitely will purchase again.

Date of experience: September 3, 2020
Paul N.
California
1 review
0 helpful votes
Follow Paul N.
Unfollow Paul N.
Share Review
Report Review

Great customer service and product start to finish.

Date of experience: September 3, 2020
Andrew D.
California
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

The print for 2020 with the masks when viewing the picture looked like the mask was off center. When I opened the design to edit it, it looked appropriately placed. Figured it would be correct or viewed by designers if off. No contact from designers and arrived with the mask a little off center. Not a huge deal, still love the shirt. Just figured there would be contact if it was off or adjusted by the designer like it was stated. Other than that everything was great and would order again.

Date of experience: September 3, 2020
Kevin M.
California
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Overall I thi k it's a good company, I had no problems other than the product I chose a little poor quality. The product is still okay.

Date of experience: September 3, 2020
Sandra O.
California
1 review
0 helpful votes
Follow Sandra O.
Unfollow Sandra O.
Share Review
Report Review

The customer service team is amazing. Any problem navigating through items, they're right there to help and get my job done!

Date of experience: September 3, 2020
Bill Y.
California
1 review
0 helpful votes
Follow Bill Y.
Unfollow Bill Y.
Share Review
Report Review

Shirt looked exactly as requested. I'd work with these folks again for sure

Date of experience: September 3, 2020
Michelle G.
California
1 review
0 helpful votes
Follow Michelle G.
Unfollow Michelle G.
Share Review
Report Review

The overall experience was great. It was really easy to create a design and the process for getting the shirts to me was quick and efficient.

Date of experience: September 3, 2020
Bill J.
California
1 review
0 helpful votes
Follow Bill J.
Unfollow Bill J.
Share Review
Report Review

I had great first time experience with custom ink will definitely be back for more order for my business and personal quick and in constant communication love the shirts too

Date of experience: September 3, 2020
Sam J.
California
1 review
0 helpful votes
Follow Sam J.
Unfollow Sam J.
Share Review
Report Review

Custom ink is a very user friendly web site it is easy to design and order your items and the turn around is lightning fast overall a fantastic experience

Date of experience: September 3, 2020
Amy B.
California
1 review
0 helpful votes
Follow Amy B.
Unfollow Amy B.
Share Review
Report Review

There beautiful and very soft and comfortable. I posted my new personalized business logo on my new masks on Facebook and everyone wants one. They don't slide off my nose like most of my masks I've been wearing to work. Very happy! I wish i could have tagged you in my post.

Date of experience: September 3, 2020
Cynthia G.
California
1 review
0 helpful votes
Follow Cynthia G.
Unfollow Cynthia G.
Share Review
Report Review

Loved working g with them and getting a quick turn around!

Date of experience: September 3, 2020
Deborah G.
California
1 review
0 helpful votes
Follow Deborah G.
Unfollow Deborah G.
Share Review
Report Review

Amazing Job!
July 18, 2020

Amazing Job! It was just like how I made it online. I love it.

Date of experience: September 3, 2020
Jack Y.
California
1 review
0 helpful votes
Follow Jack Y.
Unfollow Jack Y.
Share Review
Report Review

Whole experience was very good. I especially appreciate the quick and thorough communication.

Date of experience: September 3, 2020
Bill L.
California
1 review
0 helpful votes
Follow Bill L.
Unfollow Bill L.
Share Review
Report Review

Awesome!
July 18, 2020

Awesome! Helped me spread word of my business professionally, with low cost.

Date of experience: September 3, 2020
Ben M.
California
1 review
0 helpful votes
Follow Ben M.
Unfollow Ben M.
Share Review
Report Review

I couldn't be happier! This was the easiest experience ever and the process were great. Emily worked with me every step of the way and was very knowledgeable. Outstanding experience and customer service!

Date of experience: September 3, 2020
Dan K.
California
1 review
0 helpful votes
Follow Dan K.
Unfollow Dan K.
Share Review
Report Review

Great company, shirts arrived ahead of schedule and exactly what we had asked for.

Date of experience: September 3, 2020
Mike D.
California
1 review
0 helpful votes
Follow Mike D.
Unfollow Mike D.
Share Review
Report Review

It was a very easy process. The shirt is exactly what I was looking for.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States