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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customer service and the website are the absolute best. Ali worked with me over the phone and internet to make sure I was completely happy with the final design, out of many design options to choose from. My sweatshirt arrived very quickly and in good shape.
Incredible quality, and the support I got from the staff were amazing. Definitely recommend!
I am very pleased with our shirts. They were in a very nice design and the t-shirts were as expected. This was a rushed order due to work schedules and other events. Our shirts were delivered 2 days early. I will look to Custom Ink again for any future orders.
I recently ordered a shirt from one of your competitors. Your service and the quality of your shirt were much better. The pricing was similar.
Everything was great! Great customer service, amaznig turnout on our design, quick shipping, and a wonderful t-shirt.
Customer services was awesome. They went over and beyond to meet our Delivery date.
Would like a little more options when adding color or changing colors. Over all the shirts turned out really nice we paid a professional before to print our logo and it looked like white snow on the blue part of our logo and the printing machine apparently got off track alittle and the logo was not straight and we spend way more money. So I was very impressed with the quality and the logo color print was spot on. We will be ordering from you in the future!
In one day; THANK YOU for sending his printed shirt in time for his first big Nitro RC race! His Mom, Heather
Had to place a shirt last minute and customer service was very great and helpful. My dad loved the shirt! Thank you!
Other than the sizing issue, the shirts came out exactly as I wanted.
My purchasing experience with Custom Ink was great. I am disappointed in the heavy material the t shirts are made of. It would be nice to have options in that regard.
First time I used the website. It was so easy with so much to choose from. Quality of the product was good and it turned out exactly as pictured when I created it. Would highly recommend and will definitely use again.
Absolutely loved the product, will do business again
The website was handy, and the designs are cool. But the material and fabric don't feel like they are safe for COVID protection at all.
Jamie A was such a wonderful help! She lives in Nevada
Custom ink is pretty great, my go to for silly custom shirts to share with friends or to make matching goofy uniforms for vacations!
My experience with Custom Ink was phenomenal! Customer service was extremely responsive. Had to change layout after order was sent - it was after the normal Customer Service hrs so, I shot out an email. Called the next day and they had received my email and made the changes. Well done!
Solid experience would order again. Got called after my order was placed notifying me of a potential issue with my image (good customer service right there).
Always has been an excellent experience. Always recommend.
Everything was excellent the design of the shirts, to the customer service & the delivery date. I really appreciated my dealings with your company & will definitely purchase again. I will also let everyone I know about your excellent services.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

