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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Love the feedback from emails and the approval process. A good experience overall.
Greatest online experience I've had! Made me feel like I was important. Helped me and my friends make some memories that will last a lifetime.
Repeat customer for this same product - always very please with the entire experience with Custom Ink!
It was an easy website to use. Received exactly what we ordered on time.
I am extremely satisfied with my experience on here, I love the way my cards and shirts came out, going to order more soon.
I love this company. Every interaction I have had has been exceptional. For this project, I had an idea, called the company, talked to a pleasant and enthusiastic person. I told her what I wanted masks to say. She put me on hold for a few minutes, emailed me a proof, I made an edit in the font. I was on hold again for a few minutes. She sent me the proof and I placed an order. It was FAST. It was EASY. It was PROFESSONAL. And it was actually enjoyable.
This was easy to do! I really liked being able to play around with different layouts and fonts to design a shirt. The shirts look great and arrived quickly.
The website is super fun to work with. Really enjoyed creating different looks.
Will order this and other designs as soon as I get some feedback.
All was great I was really impress of what was done for me
Always a positive experience to deal with your company.
This was my first experience with Custom Ink and it was a smooth, enjoyable one. The end product (which included custom images) was exactly how I envisioned it and how Custom Ink displayed it to me before completing the transaction. Great service.
I had a fabulous experience easy to use and fast shipping
Excellent Job! Could not have wanted better. Great Quality on the Shirt. Would prefer a tag-less $#*! in the same price category, but tags are easily removed. Will be ordering more!
Great service from the support team. The artwork team was able to take my original idea and give it a "WOW" factor. I did not know this was a service that was provided and so glad the service team reached out and presented me with the updated design. The sizing recommendations on the shirts was spot on as the Bella+Canvas did run small. Overall, a great experience and definitely would use CustomInk for my t-shirt and swag needs.
Customer service is second to none! I had a fantastic experience and will be returning for my next bulk shirt purchase
Great experience! Super fun website and excellent customer service!
Incredible customer service, quick, efficient, and friendly.
Custom ink was very easy to work and find everything and I will be using them in the future for sure
Good on the front end. Ordering, customer service. Etc. Results - poor print quality, and and error in printing our file that could have been avoided. I'm going back to my local guy.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

