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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Mary H.
California
1 review
0 helpful votes
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This has to be our 5th time over the past ten years. All of the employees go out of their way to make sure that you are satisfied and that the finished product is fantastic!

Date of experience: September 3, 2020
Dorothy V.
California
1 review
0 helpful votes
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Shirt came out perfect very pleased with the finished product when another idea pops up in my head and I want to put it on a shirt I will be in touch thank you so much

Date of experience: September 3, 2020
Martha D.
California
1 review
0 helpful votes
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The website was very easy to use, and I appreciate the fact they let you save your ideas a million times, if needed, until you are ready and get it right. I had a last minute artwork change and the staff was so helpful and calm. Even with the change happening past deadline, Custom Ink was still able to deliver my order on the original schedule. When my brother received the shirts and sent me a photo modeling one, I couldn't believe how perfect it looked - exactly like the digital image I had designed on the website - the colors and placement were exactly the same. If I ever again need a custom printed piece, I will be sure to use Custom Ink again! Thank you!

Date of experience: September 3, 2020
Sarah V.
California
1 review
0 helpful votes
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I'm a repeat customer and have always been happy with the shirts ordered from Custom Ink. My shirt designs have been saved on their website for years so have been readily available for replacement shirts to be ordered. It is more expensive per shirt to only order one at a time but still reasonable for the quality of the shirt and its design. I would recommend Custom Ink for any custom design t-shirt orders.

Date of experience: September 3, 2020
Jeff N.
California
1 review
0 helpful votes
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Great customer service, so willing to help when we had to change our logo last minute.

Date of experience: September 3, 2020
Elizabeth Y.
California
1 review
0 helpful votes
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The customer service was truly exceptional in helping to fulfill my request and answered back in a timely manner to any changes that were needed. The final product was exactly what I hoped for and I don't believe it could've been done better.

Date of experience: September 3, 2020
Barbara L.
California
1 review
1 helpful vote
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Exceptional service! Website and design tool was extremely easy to use. When we ran into problems with getting the design to fit like we wanted it, a quick chat with customer service and the issue was fixed within seconds. We did a SUPER RUSH so that the shirts would arrive in time for an event this week. From placing the order to the shirts being delivered... we couldn't have been more pleased with the product, service or support we recieved.

Date of experience: September 3, 2020
Tom P.
California
1 review
0 helpful votes
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The first gentleman that I spoke with was not very informative. He said I would have to pay $25.00 extra to get the design sized to fit on the shirt as I ordered a wide range of sizes. The person I ordered them from said it was not necessary and it would look just fine.

Date of experience: September 3, 2020
Sam X.
California
1 review
0 helpful votes
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The order came earlier than expected and it's exactly how it's suppose to be

Date of experience: September 3, 2020
Mary S.
California
1 review
0 helpful votes
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Great product for a great price! I even received them before my anticipated ship date! Will definitely order from you again!

Date of experience: September 3, 2020
Jay E.
California
1 review
0 helpful votes
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I visited many websites to create a tee shirt for a gift for my sister and this site was the easiest.

Date of experience: September 3, 2020
Maria W.
California
1 review
0 helpful votes
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This picture is a drawing my 13 year old niece made. She was Very excited when she saw how great it looked on a t shirt. She loved it Thanks

Date of experience: September 3, 2020
Shirley X.
California
1 review
0 helpful votes
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Awesome service
July 16, 2020

Awesome service. Their digital print is high quality and will screen print vector designs with ease. A slew of many clothing to print on is also a plus. I love this service to test print shirts, and do big batches when I do!

Date of experience: September 3, 2020
Sarah H.
California
1 review
0 helpful votes
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Overall highly satisfied from my third order from CustomInk. Unbelievable quality with fairy fair pricing. I will continue to do business with this company in the future.

Date of experience: September 3, 2020
Thomas L.
California
1 review
0 helpful votes
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Excellent customer service. The only issue I had as a first time customer was the site not explaining re order process. Where you would normally have a cart to save your items, you have to contact customer service to review your item & place the order. I didn't find the site to be user friendly at first but now I know what to do. I will definitely order again as I am very happy with my purchase.

Date of experience: September 3, 2020
Jessica O.
California
1 review
0 helpful votes
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I had great fun designing my shirt and my team loved the results. I am happy to purchase other items with that design, and I will definitely use this company to create other designs for t-shirts.

Date of experience: September 3, 2020
Michelle Z.
California
1 review
0 helpful votes
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The masks we ordered look great. Good quality product with a nice looking image. We'll definitely order again.

Date of experience: September 3, 2020
Maria W.
California
1 review
0 helpful votes
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I love them
July 16, 2020

I love them. Fast shipping, amazing customer service. I will definitely order again and explore different shirt options. Thanks so much Custom Ink!

Date of experience: September 3, 2020
Daniel E.
California
1 review
0 helpful votes
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This was my first time ever creating a shirt online - it was easy, the sales staff and art team were helpful and efficient, and the shirts came out great. Many thanks!

Date of experience: September 3, 2020
David F.
California
1 review
0 helpful votes
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It was an easy process and surprised how fast I got my package. Great Job!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States