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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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This has to be our 5th time over the past ten years. All of the employees go out of their way to make sure that you are satisfied and that the finished product is fantastic!
Shirt came out perfect very pleased with the finished product when another idea pops up in my head and I want to put it on a shirt I will be in touch thank you so much
The website was very easy to use, and I appreciate the fact they let you save your ideas a million times, if needed, until you are ready and get it right. I had a last minute artwork change and the staff was so helpful and calm. Even with the change happening past deadline, Custom Ink was still able to deliver my order on the original schedule. When my brother received the shirts and sent me a photo modeling one, I couldn't believe how perfect it looked - exactly like the digital image I had designed on the website - the colors and placement were exactly the same. If I ever again need a custom printed piece, I will be sure to use Custom Ink again! Thank you!
I'm a repeat customer and have always been happy with the shirts ordered from Custom Ink. My shirt designs have been saved on their website for years so have been readily available for replacement shirts to be ordered. It is more expensive per shirt to only order one at a time but still reasonable for the quality of the shirt and its design. I would recommend Custom Ink for any custom design t-shirt orders.
Great customer service, so willing to help when we had to change our logo last minute.
The customer service was truly exceptional in helping to fulfill my request and answered back in a timely manner to any changes that were needed. The final product was exactly what I hoped for and I don't believe it could've been done better.
Exceptional service! Website and design tool was extremely easy to use. When we ran into problems with getting the design to fit like we wanted it, a quick chat with customer service and the issue was fixed within seconds. We did a SUPER RUSH so that the shirts would arrive in time for an event this week. From placing the order to the shirts being delivered... we couldn't have been more pleased with the product, service or support we recieved.
The first gentleman that I spoke with was not very informative. He said I would have to pay $25.00 extra to get the design sized to fit on the shirt as I ordered a wide range of sizes. The person I ordered them from said it was not necessary and it would look just fine.
The order came earlier than expected and it's exactly how it's suppose to be
Great product for a great price! I even received them before my anticipated ship date! Will definitely order from you again!
I visited many websites to create a tee shirt for a gift for my sister and this site was the easiest.
This picture is a drawing my 13 year old niece made. She was Very excited when she saw how great it looked on a t shirt. She loved it Thanks
Awesome service. Their digital print is high quality and will screen print vector designs with ease. A slew of many clothing to print on is also a plus. I love this service to test print shirts, and do big batches when I do!
Overall highly satisfied from my third order from CustomInk. Unbelievable quality with fairy fair pricing. I will continue to do business with this company in the future.
Excellent customer service. The only issue I had as a first time customer was the site not explaining re order process. Where you would normally have a cart to save your items, you have to contact customer service to review your item & place the order. I didn't find the site to be user friendly at first but now I know what to do. I will definitely order again as I am very happy with my purchase.
I had great fun designing my shirt and my team loved the results. I am happy to purchase other items with that design, and I will definitely use this company to create other designs for t-shirts.
The masks we ordered look great. Good quality product with a nice looking image. We'll definitely order again.
I love them. Fast shipping, amazing customer service. I will definitely order again and explore different shirt options. Thanks so much Custom Ink!
This was my first time ever creating a shirt online - it was easy, the sales staff and art team were helpful and efficient, and the shirts came out great. Many thanks!
It was an easy process and surprised how fast I got my package. Great Job!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

