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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Excellent company. Particularly excellent customer service. Would definitely use you again and would recommend you to anyone.
The tumblers look great & are actually higher quality than I was expecting. I had them custom made for an upcoming family vacation & I'm sure that they will be a big hit.
The website was easy to use, the product of quality and they reproduced my shirts as I designed. Will use them again in the future the need arises.
I was very happy with the service and quality provided by Custom Ink.
I had a rush order and I received it three days ahead of scheduled delivery. Excellent service and custom cups look great!
Easy to navigate the website, personalized Service, and great pricing. I will continue to use them for all my custom printing needs.
Very pleased with the website, customer service, product and delivery. Will use this site again.
Always get things well before the 2 weeks " guaranteed by" date. I've neen getting shirts through custom ink for my summer camp since 2015. They are continually upping their fonts, colors, artwork and products.
Many options, designs, colors and styles! Easy to navigate site. CS rep called to discuss other color options as the colors I chose may not stand out too well. I kindly chose to keep the colors I had originally designed, she was accepting and polite about my decision. My shirt came within days of the order, which was well over a week sooner than the promise date! The shirt was exactly as I had hoped, when I received it!
Really amazing customer service; we got exactly what we needed and the customer service went above and beyond our expectations. And the shirts look great!
These surveys could drive a sane person nuts, I ordered masks, they made the masks and sent them, Everything was done on agreed timelines, I had to call one time because they sent the "Confirm Artwork " Email three times, The Lady I spoke with was good, apologized for the extra emails, She sounded cute, This country has gone bloody survey mad, Everything you buy comes with a 20 minute survey, THis company are good, a little pricy but riding on the COVID one expects to pay a little more
Good experience with this company, fast production, delivery, and good customer service.
Great experience overall and my custom T-shirt was just what I wanted. I'll definitely order from Custom Ink again!
The graphics are perfect but the shirt itself is almost unwearable. I wouldn't purchase another shirt unless I could be sure of the shirt quality.
Always enjoy using Custom Ink to create my brother's birthday gift. Quality product... easy to use... i am a committed fan!
My first experience creating a custom shirt online and I was skeptical since I work in the desktop publishing industry where I have huge catalogs of fonts and art available to me for design. I was really surprised to find so many design options on Custom Ink. The basic templates offered were good starting points for my design, but the huge selection of fonts, art and affects really made it feel like my options were almost limitless.
Custom Ink is a fantastic company. The customer service is top-notch, the printing and products are always very high-quality, and the shipping is speedy and reliable. This was my third project with Custom Ink (I already have another one in mind) and everyone is always delighted with their shirts. Keep up the great work!
The kids Cousin's Camp t-shirts I designed are perfect! I'm SO Happy with the quality and the way they turned out! The representative I talked to helped me in the size and overall look of it. He was so very helpful and patient with me! I'll be ordering again from you next year!
Designed shirts and had them delivered all in 4 days. Awesome.
Everything was great! I had never heard of this company so I was a little leery but I am very happy with the shirt. Your website has so many different options to create a very personalize special shirt for someone. It was fun trying some different options to get just what I wanted. This is for my son-in-law & I can't wait for him to see it. Thank you so much.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

