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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Rebecca G.
California
1 review
0 helpful votes
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The website and ordering experience was fine, the comfort colors tee was nice, the print on it was faded

Date of experience: September 3, 2020
Brian P.
California
1 review
0 helpful votes
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My experience with Custom Ink has been great, it is so easy to create your product and the results are fantastic. If you need a logo put on all kinds of things, this is the place. Thanks Custom Ink.

Date of experience: September 3, 2020
Jason X.
California
1 review
0 helpful votes
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Custom Ink has exceeded my expectations at every step! Julie Pasztor and team have been absolutely amazing! She contacted me after I placed an order and offered to have her artists review my design. The design she sent me back was incredible. Now I send all my design ideas through her, and her artists come up with way better ideas than anything I could do! Julie has made me a CustomInk customer for life!

Date of experience: September 3, 2020
Carol F.
California
1 review
0 helpful votes
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Always a pleasure to order from custom ink. The in-person service is awesome! Thanks!

Date of experience: September 3, 2020
George Y.
California
1 review
0 helpful votes
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Great looking product and very easy to create online. Extremely pleased so far.

Date of experience: September 3, 2020
Kathleen G.
California
1 review
0 helpful votes
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Website is very easy to use and design. I wish the products listed a rating of softness or thinness of shirt materials so I'm not guessing as much. But I like you have single shirt options instead of buying in bulk.

Date of experience: September 3, 2020
Linda A.
California
1 review
0 helpful votes
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The Tank Top is very uncomfortable but the only one you offer without a minimum quantity

Date of experience: September 3, 2020
Shirley Z.
California
1 review
0 helpful votes
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It was very easy to design the shirt. Loved being able to put my own design on it.

Date of experience: September 3, 2020
Melissa M.
California
1 review
0 helpful votes
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The third time was the charm. I contacted two local companies that create personalized t shirts before contacting Custom Ink. The Custom Ink representatives I spoke with were helpful, courteous and professional. The entire process was organized and quick. I received my t shirts on the date promised. I had a pleasant experience with Custom Ink. I will recommend them to others.

Date of experience: September 3, 2020
Sarah A.
California
1 review
0 helpful votes
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You guys were great
July 16, 2020

You guys were great. Delivered exactly as promised and very happy with the results.

Date of experience: September 3, 2020
Donna S.
California
1 review
0 helpful votes
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Custom Ink has been with us every step of the way and at the slightest inconvenience, they bend over backwards just to make up for it.

Date of experience: September 3, 2020
Tom Q.
California
1 review
0 helpful votes
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I had a talk with Clint on the phone in regards to quotes for different items. I had asked if Clint was able to re-create a shirt that I had and he re-created it to look exactly like the shirt I sent a picture of. Very polite, kind, and easy to work with.

Date of experience: September 3, 2020
Adam D.
California
1 review
0 helpful votes
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I previously had made an order like this with Dynamic Sports. They changed the shipping date on me twice, and made it clear to them I needed it by a certain date. I ordered them on May 14th. It was July 4 and they still weren't even printed. I tired custom ink, you guys did it super fast, affordable, and they look great!

Date of experience: September 3, 2020
Helen W.
California
1 review
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Everyone loved the shirts, the color, the quality and the screen printing. We will not be wearing them for the 90th birthday celebration until the end of July, buy promise to take a picture of all of us wearing them to send to you. It was wonderful dealing with you in every way.

Date of experience: September 3, 2020
Eric E.
California
1 review
0 helpful votes
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The designers were excellent, both of them. Ther were so patient and I was a bit of a pain because I wanted the shirt to look a certain way. They got that look. Zachary was wonderful and Bob did a great job as well. My only concern was I paid 15.00 to have it sent early and was told the shirt would arrive by Friday. It arrived Tuesday, was opened and the surprise was lost. It was for a retirement party the following Sunday. I did not need to pay that extra money and feel a bit deceived.

Date of experience: September 3, 2020
Stephen N.
California
1 review
0 helpful votes
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I called customer service and the rep helped me with my entire order. Ordered multiple shirts with our company logo and flags on the sleeve. Being a veteran owned company it is important for the flag display to be correct and my representative assured me they would pay attention to detail and they did not disappoint. Have gone through multiple shirt companies and local companies but none compare to the service and experience I received with custom ink. 10/10 would recommend

Date of experience: September 3, 2020
Betty Z.
California
1 review
0 helpful votes
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It was exactly what I wanted, when I wanted it. Highly recommend, will come back for all my t-shirt needs.

Date of experience: September 3, 2020
Adam F.
California
1 review
0 helpful votes
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I am disappointed in one thing. I needed to last minute, add a few more shirts to my order the day after I submitted it. I found a way to get in and "update quantities" but in the process some how of updating, I actually submitted a duplicate order. So I received way more shirts than I needed. I was frustrated by this and I don't believe the website was clear that the update was actually an additional order. While I like the shirts and the process to create was simple, this was a big waste of a lot of money. I am not sure I would use the website again for this reason.

Date of experience: September 3, 2020
Jennifer S.
California
1 review
0 helpful votes
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Site was intuitive and easy to use. Products were excellent and printing looked great. Shipment arrived a day early! Nice job, Custom Ink!

Date of experience: September 3, 2020
Stephen D.
California
1 review
0 helpful votes
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Fantastic to work with! Process was simple and went smoothly!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States