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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My experience was excellent from the beginning to the end. The website was extremely maneuverable and easy to follow. Customer service went above and beyond to ensure the order was precise.
Great job. Your company takes great care of its customers.
Arrived faster than I anticipated and work matched my expectations. It was even less expensive than I thought!
I am so grateful for the Inkers at CustomInk who asked if I wanted the same colors on the front and back because they weren't sure. If they weren't attentive and didn't care, we would've had uncoordinated shirts. Luckily, they were amazing and even called me up to explain everything to me. Finally, the order arrived 4 days early even though they stopped production to change the designs for us and refund us. Such an amazing experience! Thank you!
I will definitely use Custom ink again. Great communication, quick response time and the work of the graphic designer was amazing. You guys did a great job!
Great company to work with. The Anvil Jersey Tees were soft and comfortable. The support staff was excellent!
Overall great customer service and product. Well done
The order was completed and delivered in a very timely manner. I'm very satisfied with this order.
Very impressed! This was a spur of the moment purchase. Your website and the person who helped via chat were top notch. I typed a quick question and in an instant my shirt was ready to go. Arrived sooner than promised and surpassed all expectations! I'm now a fan and a customer for life! Yes
I may use this service again for hoodies maybe, but not for shirts. I expected more. Product resemble shopping mall kiosk quality. But customer service experience remains positive.
I totally appreciated that! For this order, I wish someone had made a suggestion to choose a different color or darker green
It's actually a really good site for custom shirts, and mine only cost about the same as a regular tshirt. I do my own digital art for our merch store, but this was a personal project and it turned out perfect.
Good customer service. Not impressed with the product for the price I paid. My magnetic business cards are now just magnets.
Great web site. Very good at informing of you of order.
Great customer service! Amanda was excellent in handling our project.
Custom ink was a absolute pleasure to do business with and when I did have to call the staff was extremely helpful.
Great to work with. Fast turnaround on orders. Easy to use website. Nice experience.
The quality of the masks is terrible. They roll up on the bottom, the ear holes are to small and don't stay looped around the ears, they are paper thin. I'm very dissatisfied and the only reason I haven't sent them back is because I have to have them for this weekend. I have ordered many times from custom ink and this is the first time they missed the mark, but they missed it entirely.
Love, Love, Love the ease of use of the website in terms of designing. The user interface can be a bit clunky to learn but it does exactly what it needs to do.
Customer service went above and beyond making sure my order is correct. I made mistakes when I submitted the design and they corrected it with no problem. A plus service!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

