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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Kathleen P.
California
1 review
0 helpful votes
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Customer service was great. Quality was poor. The tshirts are thinner than I expected - you can see through them. I expected screen printed ink on fabric, not the raised puffy ink printing. It will crack after a couple of washes. Will not be ordering again.

Date of experience: September 3, 2020
Bob G.
California
1 review
0 helpful votes
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All would have been great if I would have went with my gut on sizing..

Date of experience: September 3, 2020
David Q.
California
1 review
0 helpful votes
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Quick and easy design and ordering process! Very fast delivery as I got it back way sooner than I was expecting.

Date of experience: September 3, 2020
Charles Z.
California
1 review
0 helpful votes
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Great customer service and speedy process! The product arrived quickly and looked great. I would definitely use them again.

Date of experience: September 3, 2020
David V.
California
1 review
0 helpful votes
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Quick and easy design and ordering process! Very fast delivery as I got it back way sooner than I was expecting.

Date of experience: September 3, 2020
Mark M.
California
1 review
0 helpful votes
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This was such a great experience. We had fantastic customer service. It was great to get updates at each step along the process. We were all very happy with the product and would defiantly use Custom Ink again!

Date of experience: September 3, 2020
William L.
California
1 review
0 helpful votes
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WE ORDERED SHIRTS FOR OUR NATIONALS TOURNAMEN, LET ME JUST SAY THESE SHIRT HAVE EXCEEDED MY EXPECTATIONS THEY LOOK AMAZING AND ARE VERY PROFESSIONAL. THANK YOU FROM THE BOTTOM OF OUR HEARTS FOR CREATING SUCH AN AWESOME KEEPSAKE FOR OUR GIRLS.

Date of experience: September 3, 2020
Joe F.
California
1 review
0 helpful votes
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Fantastic, fast, friendly service! Will definitely continue to work with Custom Ink. Thank you all so much for your help! We couldn't be happier with the final results!

Date of experience: September 3, 2020
Michael S.
California
1 review
0 helpful votes
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Ordering custom t-shirts was very easy with customink. I was able to easily mock-up and share the design with my team and then when we were ready to order, the process was also very easy and quick. Great service, great product!

Date of experience: September 3, 2020
Peter H.
California
1 review
0 helpful votes
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From beginning to end you made this task easy and fun. Your customer service team were quick to respond and extremely helpful.

Date of experience: September 3, 2020
Sandra S.
California
1 review
0 helpful votes
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Looking for a way to remind people to maintain respectful social distance from volunteers during our small event, we came up with a design that was both playful and mindful. Custom Ink executed it brilliantly, and now, all the attendees want one, as well! We're using it as a fundraiser. Thanks, Custom Ink!

Date of experience: September 3, 2020
Ruth P.
California
1 review
0 helpful votes
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Customer service was a little confusing as we spoke to different representatives each time, however all of them were friendly and helpful. Our order shipped very quickly. We loved the ease of uploading our own design and the approval process was simple.

Date of experience: September 3, 2020
Virginia N.
California
1 review
0 helpful votes
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Excellent service
July 13, 2020

Excellent service. I needed to order T-shirts for a group activity taking place in a few days. The salesperson gave me great advice and designed something in a few minutes. I got my T-shirts within 2 days. Everybody loved the design!

Date of experience: September 3, 2020
Frank W.
California
1 review
0 helpful votes
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Great experience
July 13, 2020

Great experience. Items are high quality. Look forward to doing more business in the future!

Date of experience: September 3, 2020
Pamela P.
California
1 review
0 helpful votes
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I was excited to make a team shirt for my group, but after receiving the product I will try elsewhere for the rest of the teams gear.

Date of experience: September 3, 2020
Martha V.
California
1 review
0 helpful votes
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Shirt quality was really bad, shirt was very stiff and the fit was terrible. The shirt shrunk in the washer to the point it doesn't fit. This was a total waste of my money.

Date of experience: September 3, 2020
Mark C.
California
1 review
0 helpful votes
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I am always impressed with the custom ink experience. Staff consistently working to make the personalized products really pop. I feel like I am dealing with the "Cool Kids" when I make an inquiry or develop something to purchase. They make you feel like you are the only client they have dealt with all day.

Date of experience: September 3, 2020
Steve F.
California
1 review
0 helpful votes
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Overall my experience was very positive, as it always is with Custom Ink. The small issues with printing and packaging are within an acceptable margin of error, and will not discourage me from using Custom Ink in the future. Thanks for providing a great service!

Date of experience: September 3, 2020
Lisa R.
California
1 review
0 helpful votes
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I love love Cusrtom Ink. I have made several orders throughout the years and there has never been an error. I have recommended this company to several friends. Customer Service is one of the best I have ever had. Great quality, Extraordinary service, Magnificent!

Date of experience: September 3, 2020
George E.
California
1 review
0 helpful votes
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I'm very happy with how my order was handled to make sure that there were no mistakes. The proofing picture was great with the model "wearing" the shirt as an example. Much thanks for reducing anxiety in purchasing, even the smallest of orders!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States