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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Jim R.
California
1 review
0 helpful votes
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I was not satisfied but a few changes could make their product great. 1- the shirt quality was very poor. Rough and sandpaper like. Not something you want to throw on. You should upgrade to a softer material. 2- I wanted to upload my own premade design but the site didn't allow it or I must have missed how to do it, if so, then its not user friendly. 3- you have very limited fonts and I couldnt use curved lettering except at the top of the logo. Those were my major pet peeves. This could be a great site and product with just a few targeted changes.

Date of experience: September 3, 2020
Ben W.
California
1 review
0 helpful votes
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The communication to confirm my order was correct was GREAT. Once the design was confirmed my shirt was delivered in 3 days.

Date of experience: September 3, 2020
Paul S.
California
1 review
0 helpful votes
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I had a great experience riding from Custom Ink. The customer service was great when I called up to check on a design I had made. They were very friendly and helpful. The T-shirt also came out great!

Date of experience: September 3, 2020
Amy Z.
California
1 review
0 helpful votes
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It was a miscommunication ordering the shirts. I called Customer service and they fixed the shirts, and had them shipped the day before our family photo shoot.

Date of experience: September 3, 2020
Nicole S.
California
1 review
0 helpful votes
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I needed these shirts for an event and they were delivered as promised. Very happy with company

Date of experience: September 3, 2020
Michelle R.
California
1 review
0 helpful votes
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I ordered a couple tees screenprinted. The image turned out great. The material(ultra cotton), was stiff and rough. Very uncomfortable even after washing.

Date of experience: September 3, 2020
Michelle J.
California
1 review
0 helpful votes
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Great job on both the T-shirts and sweatshirt. Sweatshirt was actually much better quality that expected and the logos came out great!

Date of experience: September 3, 2020
Charles Z.
California
1 review
0 helpful votes
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Custom ink always does a fantastic job with my prints. I only use my own artwork when printing with them and it always turns out so clean and bright. There is no one else I would take my screen printing work to.

Date of experience: September 3, 2020
Pamela N.
California
1 review
0 helpful votes
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Easy to use website
July 13, 2020

Easy to use website. Not complicated at all to use website! Product as described!

Date of experience: September 3, 2020
Ben O.
California
1 review
0 helpful votes
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The experience with Custom Ink was great. Very easy ordering process and great communication, Im just not overly please with the quality of the product.

Date of experience: September 3, 2020
Ruth I.
California
1 review
0 helpful votes
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I had to make a last-minute change on a previously approved order, and Custom Inks customer service representative went above and beyond to correct my order- and still get it to me in a timely manner. Plus the shirts turned out great!

Date of experience: September 3, 2020
Dorothy G.
California
1 review
0 helpful votes
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Looked as expected, design was easy make, customer service helpful and quickly added to my order when asked.

Date of experience: September 3, 2020
Bill Y.
California
1 review
0 helpful votes
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Shirts came exactly as I made them. They look amazing!

Date of experience: September 3, 2020
Helen A.
California
1 review
0 helpful votes
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We absolutely love our rep Brian. He is always helpful and accurate in his quotes and timing and willing to go above and beyond to keep us happy and doing business with Custom Ink

Date of experience: September 3, 2020
Jessica Z.
California
1 review
0 helpful votes
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I thought the website was easy enough to use, but it was kind of hard to find the shirt that I wanted. Prices were crazy, especially for what I got, which was thin and tight. The printing came out lovely, however, and the shirts do look nice still, regardless of the fit and quality issues.

Date of experience: September 3, 2020
Brian R.
California
1 review
0 helpful votes
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I have loved the products I've ordered from you guys. Super fast, great quality and excellent customer service. I use the "chat" feature and it is perfect!

Date of experience: September 3, 2020
Bob W.
California
1 review
0 helpful votes
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Shirts arrived when they were supposed to. Printing and color quality was excellent. Shirts are comfortable and great quality.

Date of experience: September 3, 2020
Linda Q.
California
1 review
0 helpful votes
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I really like your work, that's why I come back, year after year.

Date of experience: September 3, 2020
Martha L.
California
1 review
0 helpful votes
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MY OVERALL EXPERIENCE WITH CINDY M. AND THE LAST REP ASSIST ME, WERE BOTH WONDERFUL! ANDI LOOK FORWARD TO SPEAKING WITH THISE LADIES AGAIN.

Date of experience: September 3, 2020
Mark W.
California
1 review
0 helpful votes
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Great company, fast quality service. On time shipping and receiving.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States