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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I was not satisfied but a few changes could make their product great. 1- the shirt quality was very poor. Rough and sandpaper like. Not something you want to throw on. You should upgrade to a softer material. 2- I wanted to upload my own premade design but the site didn't allow it or I must have missed how to do it, if so, then its not user friendly. 3- you have very limited fonts and I couldnt use curved lettering except at the top of the logo. Those were my major pet peeves. This could be a great site and product with just a few targeted changes.
The communication to confirm my order was correct was GREAT. Once the design was confirmed my shirt was delivered in 3 days.
I had a great experience riding from Custom Ink. The customer service was great when I called up to check on a design I had made. They were very friendly and helpful. The T-shirt also came out great!
It was a miscommunication ordering the shirts. I called Customer service and they fixed the shirts, and had them shipped the day before our family photo shoot.
I needed these shirts for an event and they were delivered as promised. Very happy with company
I ordered a couple tees screenprinted. The image turned out great. The material(ultra cotton), was stiff and rough. Very uncomfortable even after washing.
Great job on both the T-shirts and sweatshirt. Sweatshirt was actually much better quality that expected and the logos came out great!
Custom ink always does a fantastic job with my prints. I only use my own artwork when printing with them and it always turns out so clean and bright. There is no one else I would take my screen printing work to.
Easy to use website. Not complicated at all to use website! Product as described!
The experience with Custom Ink was great. Very easy ordering process and great communication, Im just not overly please with the quality of the product.
I had to make a last-minute change on a previously approved order, and Custom Inks customer service representative went above and beyond to correct my order- and still get it to me in a timely manner. Plus the shirts turned out great!
Looked as expected, design was easy make, customer service helpful and quickly added to my order when asked.
Shirts came exactly as I made them. They look amazing!
We absolutely love our rep Brian. He is always helpful and accurate in his quotes and timing and willing to go above and beyond to keep us happy and doing business with Custom Ink
I thought the website was easy enough to use, but it was kind of hard to find the shirt that I wanted. Prices were crazy, especially for what I got, which was thin and tight. The printing came out lovely, however, and the shirts do look nice still, regardless of the fit and quality issues.
I have loved the products I've ordered from you guys. Super fast, great quality and excellent customer service. I use the "chat" feature and it is perfect!
Shirts arrived when they were supposed to. Printing and color quality was excellent. Shirts are comfortable and great quality.
I really like your work, that's why I come back, year after year.
MY OVERALL EXPERIENCE WITH CINDY M. AND THE LAST REP ASSIST ME, WERE BOTH WONDERFUL! ANDI LOOK FORWARD TO SPEAKING WITH THISE LADIES AGAIN.
Great company, fast quality service. On time shipping and receiving.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

