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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Andrew Z.
California
1 review
0 helpful votes
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Honestly This is my second time ordering for the website and I wouldn't order again. Both time the shirts didn't fit. The a large portion of the shirt are not for different body types

Date of experience: September 3, 2020
Brian J.
California
1 review
0 helpful votes
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Great job all around! The website and self-design functionality is awesome, service, printing, packaging, and punctuation were all exceptional. This was my second order from Custom Ink (7 shirts), I look forward to future endeavors with them. They put forth great effort to insure customer service, satisfaction, and product quality. -Adam Miller

Date of experience: September 3, 2020
Jeff L.
California
1 review
0 helpful votes
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Custom Ink did an outstanding job from start to finish. My order via the website was smooth. I appreciated the follow up on making sure my order was set up promptly. My order arrived on time. Excellent company!

Date of experience: September 3, 2020
Jessica O.
California
1 review
0 helpful votes
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The customer assistance is very very good. I talked to a person right away and they were able to adjust my design immediately.

Date of experience: September 3, 2020
Anna P.
California
1 review
0 helpful votes
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I found the website very easy to use. The selection of clothing brands I did not expect and very much appreciated simply because I get to choose my favorite brand! The quality of the printing is top notch. Before retiring, I was a graphic artist for 35 years so I can speak from a professional perspective. I can safely say that I will happily return to Custom Ink again and again in the future.

Date of experience: September 3, 2020
Jason M.
California
1 review
0 helpful votes
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Great quality & fast shipping. Will definitely be using your services again.

Date of experience: September 3, 2020
Pamela B.
California
1 review
0 helpful votes
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Very professional and easy to work with. Only wish you included faster delivery turnaround.

Date of experience: September 3, 2020
Steven H.
California
1 review
0 helpful votes
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I was not impressed with the quality of the shirt nor the lettering

Date of experience: September 3, 2020
Sandra T.
California
1 review
0 helpful votes
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So pleased with my shirt and the dealings I had with customer service. Perfect transaction! Peace and love y'all!

Date of experience: September 3, 2020
Brenda K.
California
1 review
0 helpful votes
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Said they will deliver on that day and they did! The shirts look great! Definitely come back again!

Date of experience: September 3, 2020
Stephanie P.
California
1 review
0 helpful votes
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Great as usual
July 9, 2020

Great as usual. I keep coming back because of the great product selection and control of my imagery. Customer service ROCKS as well!

Date of experience: September 3, 2020
Peter C.
California
1 review
0 helpful votes
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This was a really cool way to get any design or logo out there. Quick and easy, to the point. Excellent job!

Date of experience: September 3, 2020
Charles I.
California
1 review
0 helpful votes
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Customink not only helped us create a fun, comfortable family t-shirt, but made the whole process super easy. From start to finish they communicated our project's timeline until our shipment arrived. We will definitely be used bc customink again.

Date of experience: September 3, 2020
Tony W.
California
1 review
0 helpful votes
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From beginning to end the process was easy and timely. And my T-shirt turned out great.

Date of experience: September 3, 2020
Stephen U.
California
1 review
0 helpful votes
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I sent a message to a local screen printing store and also a few etsy shops. None of them would fully answer my questions or give me any details about my shirt options. Custom Ink has a chat option that allowed me to get instant access to a real human, who answered all of my questions. My 5 year old wanted to use her art to create a custom shirt for Daddy's birthday. A few hours after our order, she changed her mind about the shirt color. I chatted with a Custom Ink rep, who was able to alter the order and change the color for us! I'm really amazed! I'm excited to make more products with Custom Ink in the future!

Date of experience: September 3, 2020
Bob P.
California
1 review
0 helpful votes
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NEVER disappointed with Custom Ink! Our masks are great and the tshirts are top notch! Thanks so much for everything!

Date of experience: September 3, 2020
Helen Q.
California
1 review
0 helpful votes
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Quick delivery just as I designed it. Good quality t shirt. Very pleased. Can't wait to order more in the future.

Date of experience: September 3, 2020
David C.
California
1 review
0 helpful votes
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Overall it was a good experience, good speed, good support, but the design came looking rough

Date of experience: September 3, 2020
Pamela L.
California
1 review
0 helpful votes
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Custom Ink is the best! They are so easy to work with, from the website to customer service, it is always a pleasure. Our items are usually delivered before the guaranteed date as well! We have used other t-shirt companies for our church, but we always come back to Custom Ink.

Date of experience: September 3, 2020
Scott Q.
California
1 review
0 helpful votes
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Amazing experience, website was easy to navigate and use for designing the shirt. Received quick feedback on my design and an even quicker response on proposed changes. The team members that I spoke with were friendly and professional. The shipment arrived faster than expected.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States