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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Honestly This is my second time ordering for the website and I wouldn't order again. Both time the shirts didn't fit. The a large portion of the shirt are not for different body types
Great job all around! The website and self-design functionality is awesome, service, printing, packaging, and punctuation were all exceptional. This was my second order from Custom Ink (7 shirts), I look forward to future endeavors with them. They put forth great effort to insure customer service, satisfaction, and product quality. -Adam Miller
Custom Ink did an outstanding job from start to finish. My order via the website was smooth. I appreciated the follow up on making sure my order was set up promptly. My order arrived on time. Excellent company!
The customer assistance is very very good. I talked to a person right away and they were able to adjust my design immediately.
I found the website very easy to use. The selection of clothing brands I did not expect and very much appreciated simply because I get to choose my favorite brand! The quality of the printing is top notch. Before retiring, I was a graphic artist for 35 years so I can speak from a professional perspective. I can safely say that I will happily return to Custom Ink again and again in the future.
Great quality & fast shipping. Will definitely be using your services again.
Very professional and easy to work with. Only wish you included faster delivery turnaround.
I was not impressed with the quality of the shirt nor the lettering
So pleased with my shirt and the dealings I had with customer service. Perfect transaction! Peace and love y'all!
Said they will deliver on that day and they did! The shirts look great! Definitely come back again!
Great as usual. I keep coming back because of the great product selection and control of my imagery. Customer service ROCKS as well!
This was a really cool way to get any design or logo out there. Quick and easy, to the point. Excellent job!
Customink not only helped us create a fun, comfortable family t-shirt, but made the whole process super easy. From start to finish they communicated our project's timeline until our shipment arrived. We will definitely be used bc customink again.
From beginning to end the process was easy and timely. And my T-shirt turned out great.
I sent a message to a local screen printing store and also a few etsy shops. None of them would fully answer my questions or give me any details about my shirt options. Custom Ink has a chat option that allowed me to get instant access to a real human, who answered all of my questions. My 5 year old wanted to use her art to create a custom shirt for Daddy's birthday. A few hours after our order, she changed her mind about the shirt color. I chatted with a Custom Ink rep, who was able to alter the order and change the color for us! I'm really amazed! I'm excited to make more products with Custom Ink in the future!
NEVER disappointed with Custom Ink! Our masks are great and the tshirts are top notch! Thanks so much for everything!
Quick delivery just as I designed it. Good quality t shirt. Very pleased. Can't wait to order more in the future.
Overall it was a good experience, good speed, good support, but the design came looking rough
Custom Ink is the best! They are so easy to work with, from the website to customer service, it is always a pleasure. Our items are usually delivered before the guaranteed date as well! We have used other t-shirt companies for our church, but we always come back to Custom Ink.
Amazing experience, website was easy to navigate and use for designing the shirt. Received quick feedback on my design and an even quicker response on proposed changes. The team members that I spoke with were friendly and professional. The shipment arrived faster than expected.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

