Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
This in my second order with Custom Ink. Customer service has always been very kind and helpful. No issues. Our entire family loves the t shirts. Whenever we need group t shirts in the future I will not hesitate to place my order with Custom Ink! Highly recommend!
Overall experience was terrific. I made a mistake with choosing the font but Custom Ink allowed me to reorder at no cost. Not only that, Jessica, on your help line was extremely helpful and guided me through the font choices so I could get exactly what I wanted. Thank you!
Had a great experience with custom ink and the overall experience and customer service was excellent
We've always had positive experiences with Customink. Our merchandise comes quickly and cleanly, the customer service staff are prompt and helpful, the design tools allow us to make fun and creative gear to represent our team.
Customer service was great! I needed help because my order was tax exempt, and the chat feature worked really well
I was very happy with the final product! The image I uploaded was perfect, the text was slightly bigger than I thought it would be but I'm very happy with it!
I'm not skilled at graphics but wanted to design a special t-shirt. Customer support was very helpful in creating my design and was prompt and patient in making requested changes and answering my questions. I'm happy with the result!
As always Custom Ink comes through with a great product, on time and without any hassles.
Absolutely great! Arrived when I was told, which was great since I ordered last minute. Customer service was incredible. Thank you!
I received a call from Amy S. (Custom Ink Satisfaction Assurance Associate) regarding one of my purchases. Amy S. Went above and beyond to ensure I would be satisfied with my end product. She was proactive, professional, and very pleasant to speak with! I just wanted to thank her for exceptional customer service. This was my first time designing and purchasing a shirt from Custom Ink and I will be very likely to use this service again due to my great experience with Amy S.
Got a return text when I was having a difficult time with my orders. They helped me fixed my problem and sent me pictures to proof read before doing my orders.
This was an easy shirt to order. They have great payment options. The purchase order one really works for small nonprofits. We love the shirts they are better than expected. The team likes the fabric and were very happy.
Even though I was told the resolution wasn't strong the print looks great! The shirt is a actual large compared to other shirts but I'm not concerned. Thank you
I was pleasantly surprised to see how clear the image looks on the t-shirts.
In lieu of a graduation due to Covid, I ordered these shirts for my daughter and her friends to honor their accomplishments in spite of completing their classwork online. The girls all loved them, and Custom Ink was a pleasure to deal with. Thank you.
In was very happy with my t-shirt and print I downloaded. Thank you
Excellent price and goods with top quality customer service. Never disappointed and always overwhelmed by results of our orders.
I've always found their products to be exceptional! Would not hesitate to recommend to anyone seeking quality merchandise and printed material--plus you'd be supporting a USA business. Thanks, CustomInk.
The t-shirt is nice and thick and very good quality! Using the website to design the shirts was easy and both shirts came out great!
This was my very first time ordering from Custom Ink and I decided to do it for my baby shower and I can honestly that my expectations was beyond met! Thank you guys so much for added something special to my babyshower! We all loved our shirts!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

