On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I've ordered 3 times now. My grandchildren come up with designs, I place the order. Thank you for the excellent service!
Custom Ink is one of the only custom shirt printers that has a decent range of color choices AND allows single-serving orders. Not everyone wants plain black or white (or wants 30 of the same shirt). It's sounds really basic, but is surprisingly hard to find.
Everything was as described will be ordering more shirt again and I would highly recommend
I'm pretty happy overall with your site but I would love to have fair pricing at lower quantities. I love the flexibility and abilities that your site has but the price on this last shirt was really a tough one to swallow. It'll make me consider going elsewhere next time. I had a vendor for my office price these for me this week and for the quantity I ordered from you folks she could have saved me $7 per shirt - albeit with a slightly different design capability.
Customer support was timely and helpful. I'm not a huge fan of the dull, black look of the masks. I was hoping for a sharper, classy black look.
Great product, fantastic customer service, a delightful experience amidst these challenging times.
I have used Custom Ink several times and have had my expectations exceeded each time!
This was a great experience! I was hesitant about doing this online, but everything was perfect!
I'm very unhappy with the quality of the Gildan racer dri-Fit tank tops. Custom ink no longer carries the original "new balance" shirts and these Gildan shirts are of much lower quality material. They are light poor quality, Do not clean well at all and stretch out after one use. I would not recommend these shirts and hope that custom ink starts to carry the original new balance again otherwise we will find a new supplier in the future. I would not purchase these again and unfortunately I don't expect them to last very long. Very disheartening, we've never had a problem in the past with our shirts.
Will order from them and recommend this company to friends and family.
My rep [Maya] is so very creative and kind, and I cannot speak well enough about every time I come back to order swag from her. She always has amazing suggestions that help make our swag unique and is very bubbly and patient with me when I want to be very exact about a color or a design to print on a shirt. She is incredible at envisioning how the final product will look, and always digs up swag options I could not have imagined or found on my own. I have been very pleased with the swiftness in which I've received samples, along with the variety. It makes color decisions super easy. I know I can always rely on CustomInk to have the best brand names of swag, like Bella + Canvas and Custom Colors, too. We honestly have no reason to go anywhere else for swag!
Good experience overall. Different colors were slightly out of alignment from one another, but not bad.
Great to deal with, product arrived about a week earlier than expected.
Amazing. But you guys shipped me an extra box with someone else's order in it. Should I reseal it and return it?
I am not pleased with my one color (black) digital print. It is not black. It is faded gray. Too much money for this quality. Not satisfied.
I am always extremely pleased with your customer service and quality of your work!
From beginning to end I couldn't have asked for anything better. I was already a repeat customer so the experience just confirmed what I already knew.
Was easy to order and customer service was exceptional!
We should be able to us any words we want. First Amendment. Your not gonna wear it, right? Just print it and take your money.
Everything was great! The material and make of the crewneck is great, the design came out better than my upload, and it arrived fast! No complaints here!
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members