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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Sandra Q.
California
1 review
0 helpful votes
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It was a great experience. The customer service team even called me to help me out, will definitely be using this site again.

Date of experience: September 3, 2020
Stephanie P.
California
1 review
0 helpful votes
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My husband LOVES the feel, fit and design (that one's on me)! He is VERY picky with tees and wants me to create more with your company in the future. We'll be back!

Date of experience: September 3, 2020
Sarah E.
California
1 review
0 helpful votes
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Great Experience the website is easy to use, shipping was very very quick, and product was just as we had hoped it would be. Thank you guys so much. I will be a long term customer for sure.

Date of experience: September 3, 2020
Thomas M.
California
1 review
0 helpful votes
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I'm truly glad I called & ordered. My Chef was very surprised & happy

Date of experience: September 3, 2020
Dan Y.
California
1 review
0 helpful votes
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You did a great job. It came out exactly as I wanted

Date of experience: September 3, 2020
Kathleen P.
California
1 review
0 helpful votes
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Designing was easy and fun, ordering was easy - even had to order more shirts later and was able to access the original design. No problems, would recommend.

Date of experience: September 3, 2020
Nicole C.
California
1 review
0 helpful votes
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Custom Ink is a good company to deal with. They provide a quality product in a timely fashion. Even though their preferred customer is an organization that will order many shirts, they have promptly and accurately delivered the shirts we have designed.

Date of experience: September 3, 2020
Stephanie Q.
California
1 review
0 helpful votes
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The shirts we ordered this time around were better than expected. The logo is crisp, clear & the color within our logo looks amazing! Very happy with the product this time. We've used you for all our company needs so far but this time the shirts arrived expeditiously & they just looked so good!

Date of experience: September 3, 2020
Anna H.
California
1 review
0 helpful votes
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I previously had ordered a shirt from another company I won't name, but the product photos showed high quality images and logos on a t-shirt I wanted but when I received that shirt the logo was no where near the same as advertised. The words were pretty much unreadable and the logo was a super low quality pixelated image. So I decided to create a shirt on CustomInk using the best quality image I could find and custom lettering. When my CustomInk product arrived the image and text were 100x better than the previous shirt. It has high quality and easily readable text and the logo printed on the shirt is even more clearer and defined than the image I had uploaded to the customink website. Definitely will be using CustomInk again in the future.

Date of experience: September 3, 2020
Tony R.
California
1 review
0 helpful votes
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Custom ink is great. Some shirts fade over time, but making a custom shirt that fits for under 30$ is so great.

Date of experience: September 3, 2020
Anna R.
California
1 review
0 helpful votes
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The design process is easy and the printing is good quality.

Date of experience: September 3, 2020
Martha J.
California
1 review
0 helpful votes
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Easy to use and everything was delivered as expected. Quality of t-shirt was great.

Date of experience: September 3, 2020
Angela K.
California
1 review
8 helpful votes
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Thanks to my new account manager, Madison, my experience was as smooth, seamless, and as pleasant as possible. She made sure that my order was delivered quickly and processed it for me directly. I've always enjoyed the customer service at Custom Ink but this time was especially amazing and I could not be happier with the product. The image is perfectly clear and the shirts are so soft. Exactly what I wanted, and they arrived earlier than expected.

Date of experience: September 3, 2020
Sarah X.
California
1 review
0 helpful votes
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Gift for my friends. They will be so surprised! Turned out so cute.

Date of experience: September 3, 2020
Stephen Q.
California
1 review
0 helpful votes
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I am so happy with the final product. There was an issue with my provided image, but the customer support team (literally everyone I had contact with) was super on top of everything and very helpful. They responded very quickly and I still received my before the guaranteed date. I was pleasantly surprised by the fit and material of the Hanes X-Temp tank tops I ordered. The material is soft and seems like it is good quality. The color is a slightly brighter than on the website, but I still really like it and the image came out exactly as I had expected. I ordered the small for myself (usually a women's medium in tops) and it really cute on. Overall, couldn't be happier with the

Date of experience: September 3, 2020
Laura Z.
California
1 review
0 helpful votes
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I have always had a good experience with custom ink, this most recent experience was no different. They beat the projected delivery date, and products look as good as I have come to expect

Date of experience: September 3, 2020
Steve U.
California
1 review
0 helpful votes
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The representatives have been very kind and helpful, the only disappointment was in the ink being rough and bumpy [even after washing] and the size of the logo on larger shirts was not accounted for.

Date of experience: September 3, 2020
Linda L.
California
1 review
0 helpful votes
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It is so easy to design what I want. And, my husband loved the shirt.

Date of experience: September 3, 2020
Nick T.
California
1 review
0 helpful votes
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I have ordered several items over time and my overall experience has been outstanding. My latest order with Michael was incredible - he was responsive in a timely manner, friendly yet professional, made spot-on suggestions - shout out to Michael! The font was perfect, and as this is a gift I will be proud to give it. I will continue to order from customink.

Date of experience: September 3, 2020
Dave A.
California
1 review
0 helpful votes
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Your website made it simple to select appropriate design and color, and you delivery was quick. The shirt is attractive, well-sized, and made of good fabric.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States