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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I placed an order for rally towels. CustomInk was very accommodating in making the changes I had requested. I appreciate the ability to review the product online before I received it. My order arrived before the projected due date, which was excellent. Although the towel is shorter than I had expected, I am satisfied with the final product.
I loved my print! I wish I got a custom ink sticker with it though :(
The process of custom designing and ordering shirts with Custom Ink was so easy. I went back and forth with allowing my group to pick colors vs pick one color and order sizes so many times and it did not ruin any of the design stage! I could preview my design (which was text heavy) on all sorts of shirt types and colors to see what color I wanted to print the text vs. the shade of the shirt to make sure the working popped. Once I finished my design, I was sent an email with a link to recover it and move forward with the purchase. This was AMAZING as I ended up not ordering until a few weeks after I went through and picked the shirt style and decided on a color. Nothing changed in price, my design still looked perfect, and I even had all of the options to either group order with different color shirts or do a bulk order with several sizes. The whole process was just easy. I couldn't be more impressed with Custom Ink!
This was a fun and easy process which I thoroughly enjoyed, and I got highest quality reviews from the recipient of the shirt.
I really appreciate when your designers find a little snag in my work. They make the product - and me - look better!
Your website was extremely easy to use, you had a wide variety of t-shirt fabrics to choose from, there were graphic designers available to help with images, and your customer service was very professional and amiable. I've already recommended your site to others.
Very impressed with service and promptness of shirts arriving.
Great service and process on my end. Knowing each step of the way what was going on was really helpful. Thanks! I'll reach out to the person who they were delivered to and get some feedback from her... hope that's OK.
I like custom ink overall, lots of options. Wish I had a chance to see how the material fits before purchasing since I just had a bad experience with sizing issues during this order.
Fabulous customer service. I will definitely order from your company again.
Easy and fun to use. Looking to do more business with Customink.com
With our wedding only 5 days away, we decided to keep it minimal due to COVID. Custom Ink was able to deliver our shirts in 3 days with minimal effort. There customer service representative was amazing. The shirts were phenomenal! The t-shirts were perfectly sized and off great quality. They felt awesome. Our artwork was masterfully placed and brought our vision to life.
I am very pleased with the color and the quality of the pictures. I will say keep the pictures to a minimum because mine got off centered even when they looked centered on my screen. Overall I will give them 9/10
Great quality item. Especially pleased with the quick turn around on receiving item.
Wonderful experience and received the product earlier than expected
Love their service to help bring my shirts to family and friends
I made a mistake with my order with the size and amount of shirt. Called the office and they changed everything, got the sizes correct and refunded the extra shirts with no hassle.
Custom Ink is great. Unfortunately, the shirts we ordered are too small despite guidelines on size chart.
Experience was easy to use website and product was good. As expected. I wouldl have liked to see infant sizes as an option
I had a very good experience my design came out almost exactly how I wanted and I got my package quicker than expected I was very satisfied
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

