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Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Nancy N.
California
1 review
0 helpful votes
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Awesome company!
July 7, 2020

Awesome company! Awesome product! Awesome experience! It exceeded my expectations and I am very happy!

Date of experience: September 3, 2020
Brenda F.
California
1 review
0 helpful votes
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Customer service at Custom Ink is probably the best of any company I have ever done business with. All the follow up emails, quality assurance checking, and human responses are excellent.

Date of experience: September 3, 2020
Kathleen P.
California
1 review
0 helpful votes
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Best customer service! I made a mistake on my design and had to contact customer service to make the correction, not only were they friendly, they were prompt and truly cared. Thank you!

Date of experience: September 3, 2020
Virginia T.
California
1 review
0 helpful votes
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Great service, shirt selection and prompt delivery! It was a quick turn around time like promised! We were very impressed!

Date of experience: September 3, 2020
Nick G.
California
1 review
0 helpful votes
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I received my order way earlier than expected, which made me so happy! Thank you!

Date of experience: September 3, 2020
Frank W.
California
1 review
0 helpful votes
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Decent
July 7, 2020

Decent. However, do not believe the initial quote for price, the final price may/will change.

Date of experience: September 3, 2020
Angela B.
California
1 review
0 helpful votes
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Custom Ink always comes through! We purchased the Gildan Midweight Zip hoodie as a budget option, and it is possibly the softest sweatshirt I have ever owned. Our designs came out beautifully, and I look forward to distributing them to my team!

Date of experience: September 3, 2020
Janet B.
California
1 review
0 helpful votes
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The website is easy to follow and there are great designs on it.

Date of experience: September 3, 2020
Lisa P.
California
1 review
0 helpful votes
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Customer service was wonderful and designing online was so easy, especially with the design lab helping me! Fast shipping, reasonable pricing. Highly recommend.

Date of experience: September 3, 2020
Andrew W.
California
1 review
0 helpful votes
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My boyfriend loved his tee shirts I ordered for his company

Date of experience: September 3, 2020
Stephanie I.
California
1 review
0 helpful votes
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Great service
July 7, 2020

Great service. Would love to partner for future bulk orders.

Date of experience: September 3, 2020
Patricia R.
California
1 review
0 helpful votes
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Great customer service. Item arrived just as described. Embroidery was high quality.

Date of experience: September 3, 2020
Brenda R.
California
1 review
0 helpful votes
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The photo I was trying to use was blurry and I received an email asking for a clearer picture or if they could use similar fonts. I was skeptical but the final product turned out amazing. It was exactly what I was looking for.

Date of experience: September 3, 2020
Barbara Z.
California
1 review
0 helpful votes
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Ordered via website. Added to my order over the phone. 29 different names. All were correct. Thanks!

Date of experience: September 3, 2020
Anthony Z.
California
1 review
0 helpful votes
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Their customer service was amazing and overall the shirts turned out great. I couldn't have asked for a better outcome.

Date of experience: September 3, 2020
Mark B.
California
1 review
0 helpful votes
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I can't believe how fast this order came! It was exactly what I envisioned. The site was easy to use and provided tons of templates. I found the perfect one. I would highly recommend!

Date of experience: September 3, 2020
John H.
California
1 review
0 helpful votes
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Very timely product delivery! Customer Service and follow up was Awesome!

Date of experience: September 3, 2020
Nick Z.
California
1 review
0 helpful votes
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This was by far one of the easiest online purchases I have ever made. EVERYTHING CAME OUT EXACTLY AS SHOWN AND EXPECTED. WILL DEFINITELY MAKE MORE PURCHASES.

Date of experience: September 3, 2020
Betty K.
California
1 review
0 helpful votes
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My overall experience with Custom Ink is very good!

Date of experience: September 3, 2020
Joseph T.
California
1 review
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Custom Ink is the most professional, caring and customer centric company I have done business with in a very long time. They not only exceeded my expectations on quality of product but they also donated to my charity. There aren't many companies with that level of commitment to their customers. I will only order my products from Custom Ink from now on. So impressed. Thank you!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States