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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Amy O.
California
1 review
0 helpful votes
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Customer service was great. Really appreciate the refund since we didn't use the blue color.

Date of experience: September 3, 2020
Joseph A.
California
1 review
0 helpful votes
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The experience was so easy to design and order a single shirt. I will be using this service in the future!

Date of experience: September 3, 2020
David V.
California
1 review
0 helpful votes
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The experience of designing our own family 4th of July t-shirts at the last minute and getting them on time was great!

Date of experience: September 3, 2020
Bob O.
California
1 review
0 helpful votes
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I provided Custom Ink with an image I created. From that point on they stayed in touch with me throughout the entire process, providing crucial mock-ups that led to an important edit and really improved the look of the design. Their printing process produced a final image that was very true to the mock-ups and I am extremely pleased with the final product.

Date of experience: September 3, 2020
Richard X.
California
1 review
0 helpful votes
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The website is great for designing. Thank you. Great job

Date of experience: September 3, 2020
Patricia G.
California
1 review
0 helpful votes
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T-shirts came out great! Website was easy to use and the shirts arrived as scheduled. Very pleased with this group!

Date of experience: September 3, 2020
Richard L.
California
1 review
0 helpful votes
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Your service and speed and quality are unmatched. I've been a loyal customer since way before you guys blew up and will continue to do so.

Date of experience: September 3, 2020
William S.
California
1 review
0 helpful votes
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I called customer service they did a great job of assuring me and that everything was going to be good

Date of experience: September 3, 2020
Anna S.
California
1 review
0 helpful votes
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Very easy site to use and navigate. I have seen product from Custom Ink before but this is my first time ordering. Would definately recommend to anyone searching for screen printing!

Date of experience: September 3, 2020
Tom N.
California
1 review
0 helpful votes
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Your customer service is very good and the communication is excellent

Date of experience: September 3, 2020
James V.
California
1 review
0 helpful votes
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I am very pleased with my order. Done a wonderful job & it arrived early! Thank you Custom ink

Date of experience: September 3, 2020
Margaret M.
California
1 review
0 helpful votes
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Everything was wonderful from navigating the website to receiving our shipment. The print looks great and the shirts are great quality.

Date of experience: September 3, 2020
Sharon B.
California
1 review
0 helpful votes
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Also great!
July 6, 2020

Also great! People are friendly. I always have to get a link for payment created and someone always responds right away and takes care of it.

Date of experience: September 3, 2020
Elizabeth Z.
California
1 review
0 helpful votes
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We honestly really enjoyed receiving it days early. It was perfect timing and great quality too. Definitely will be making more from you guys

Date of experience: September 3, 2020
Brenda T.
California
1 review
0 helpful votes
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Super easy to get a custom t-shirt designed and printed.

Date of experience: September 3, 2020
Thomas D.
California
1 review
0 helpful votes
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Fast turn around time... got the custom printed masks a week early! They seem to be good quality and are nice looking. Custom Ink is much easier to work with than other companies. Very nice customer service. They care and it shows.

Date of experience: September 3, 2020
Carol U.
California
1 review
0 helpful votes
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I got what I wanted, and I received the item relatively quick. That's all I could ask for.

Date of experience: September 3, 2020
Donna E.
California
1 review
0 helpful votes
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Emily W
July 6, 2020

Emily W. Was awesome! I enjoyed working with her, she made my reorder and new order with the masks super easy! Thank you!

Date of experience: September 3, 2020
Scott N.
California
1 review
0 helpful votes
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Great experience!
July 6, 2020

Great experience! The website is very easy to use and the shirts were delivered very fast. Highly recommend!

Date of experience: September 3, 2020
Nick L.
California
1 review
0 helpful votes
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You all were amazing. UPS bungled the delivery of my order and despite many days of frustration trying to go through them to resolve it, after calling you it was resolved in 20 minutes. I appreciated that service!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States