Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
This was my first product order with Custom Ink and I am pleased with the product and experience! The Gildan Ultra Cotton Tank in Black I ordered is 100% cotton, my preferred clothing material, and the color contrast of the black tank, white lettering, and blue digital printing is perfect! I'll definitely order from Custom Ink for my customized clothing needs.
The material of the shirt is great, very high quality. The turn around time on receiving it is ok. The website is easy to navigate.
Custom Ink is the best, I love the website It's easy to use and design anything you want.
Great experience! My order came fast and the design absolutely exceeded my expectations!
I enjoyed my experience with CustomInk. The design process was easy and I liked the ability to make the shirt on my own. The shipping was fast and I can't wait to wear them on our family vacation.
Everything came out fine but the buttons don't work on the onsie we purchased. So now our onsie is just a long shirt that rides up.
My first order on Custom Link was a gift for a friend. I was not sure the low resolution artwok I had would work and after placing my order I was contacted by a service rep who suggested I increase the DPI on the image to get a satisfactory result. That worked and I am very happy with the results. I was most impressed that Custom Ink would take the time to help with a 1 Tshirt order.
Really liked the website and customer support. The shirt quality was not great, but it will work. The actual design and image look great though.
From start to finish this is a great company! Customer service was amazing and the final product turned out perfectly :)
I love custom ink! Everything always prints beautiful and I love that someone will review and call if there's any issues.
Quality product... fast delivery... helpful phone rep when I got confused during on-line ordering; what's not to like?
Kate and Heather and the art team have been top notch to work with and made our ideas come to life. We have ordered previously and will order again in the future. Keep up the great work!
I will continue using Custom Ink for my large orders in the future.
Great! They arrived a day or two before! I had asked if they needed to change anything on the look of my design but I guess the artist liked it! So happy there was a New York logo to incorporate the New York words Cuomo made history during the Corona Virus!
Very good experience. User interface for designing the logo was very simple to use. Shirts (sport-tek performance polo) are great quality as well, no bleach staining from the chemicals in my business.
The item arrived balled up, really wrinkled and much smaller then a average size small.
Awesome! Delivered ahead of schedule so I could wear it on the 4th of July! Thank you!
Nice looking! Good weight, Bold printing, perfect alignment.
Great quality and quick turnaround time. Very easy to work with.
It is very difficult, while designing on the website, to see if texts/images are perfectly centered. The last order I received 2 of the texts I designed on the shirt are bigger than they seem to appear and although I wanted them on the same line, they are not. It would be great if you guys could double check it, or inform me, of these things prior to printing.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

