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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Lisa M.
California
1 review
0 helpful votes
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Love how the design was optimized for us Such a great feature

Date of experience: September 3, 2020
Joseph X.
California
1 review
0 helpful votes
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My experience with Custom Ink is positive. I have no complait with the turn around time!

Date of experience: September 3, 2020
Linda W.
California
1 review
0 helpful votes
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Thanks so much to Jim for all his help on getting our rush order completed on time! It came exactly when we needed it, and was done perfectly.

Date of experience: September 3, 2020
Dorothy R.
California
1 review
0 helpful votes
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The website was easy to use and our logo looks amazing! It arrived early which was much appreciated.

Date of experience: September 3, 2020
Karen C.
California
1 review
0 helpful votes
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Awesome job done on our order, and delivered to us 5 days before estimated delivery date. Customer service was excellent when I returned a call they made to question the wording on my order, then recommended alternative wording which worked just as well. This was our first experience with Custom Ink, and they couldn't have done a better job.

Date of experience: September 3, 2020
Sarah P.
California
1 review
0 helpful votes
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Love the shirt but super disappointed I didn't get all the shirts I ordered!

Date of experience: September 3, 2020
Jennifer Q.
California
1 review
0 helpful votes
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I've ordered t-shirts, hats and masks from customink over the past couple of years. Their customer service, attention to detail and product quality have always exceeded my expectations. If you want great service, a high quality product at a fair price, then customink is your obvious choice.

Date of experience: September 3, 2020
Nancy B.
California
1 review
0 helpful votes
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Easy site navigation, easy customization, easy order process, good shipping time for a custom order. Thank you!

Date of experience: September 3, 2020
Karen S.
California
1 review
0 helpful votes
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Unbelievable, easy to order, great product, I was amazed at the quality of the print nd clothing. I would order here again. One thing I would add is since it is a customer order, I should be able to add to this without having to order 6 more shirt. Ex. I now want a greean and black one but would have to order 6. SinceI just oderder 6 I should be able to add at anytime. Other than that, AWESOME GUYS!

Date of experience: September 3, 2020
Bill D.
California
1 review
0 helpful votes
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The experience with Custom Ink was great. I made a mistake with the sizing and once I called they corrected my error for me. I would definitely purchase from them again!

Date of experience: September 3, 2020
Nick C.
California
1 review
0 helpful votes
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He t's are great material and printing is where I wanted it and just right size

Date of experience: September 3, 2020
Cynthia O.
California
1 review
0 helpful votes
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Been a repeat customer for years. I am always satisfied with the quality of the shirts and the printing, the speed of turnaround and the great customer service. Will order with you again and again.

Date of experience: September 3, 2020
David B.
California
1 review
0 helpful votes
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I'm a huge fan of you guys. I've used you for all of my printing needs and your customer service and products have been excellent.

Date of experience: September 3, 2020
Chris B.
California
1 review
0 helpful votes
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Very easy to make on tge site. Ordered on Saturday and received the following Wednesday. Thank you!

Date of experience: September 3, 2020
Melissa V.
California
1 review
0 helpful votes
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The customer service I experienced during this order was exceptional! From excellent help from on line chat with Chris K. (helped create the artistic vision I described); followed by assistance and support from Cheri and Steve ( if I recall his name correctly... assisted on a call Friday after 5pm). And in the end Amanda was helpful, understanding and patient w listening to all the various ideas and opinions of our group. Very professional. Each person was wonderful and went above & beyond. Much appreciated! Thank you! Ps The T-shirts look great!:-)

Date of experience: September 3, 2020
Amanda R.
California
1 review
0 helpful votes
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You exceeded my expectations. Timeliness, quality, customer service, detail with my upload was unbelievable. Everything was great from start to finish it was a pleasure doing business with you.

Date of experience: September 3, 2020
Sharon Z.
California
1 review
0 helpful votes
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The Shirts are truly awesome and the Customer Service Rep was great. I was really surprised when I actually saw the shirts in person. Great Job Custom Ink!

Date of experience: September 3, 2020
Tony L.
California
1 review
0 helpful votes
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It was a great experience with this company and I would use it again.

Date of experience: September 3, 2020
Margaret L.
California
1 review
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So easy to order
July 3, 2020

So easy to order. The company provided tons of support with personal touch.

Date of experience: September 3, 2020
Sarah F.
California
1 review
0 helpful votes
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I ordered shirts for a group of friends, one of whom is battling cancer. Great to be able to pick stock design and choose font as well. Customer service was excellent from immediately after I placed order; had email confirmation and proof quickly, and called in once just because I was confused. Handled quickly and having status update available was key! Received order earlier than expected, and quality is great!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States