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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Was pleasant. Any help I needed was professional and quick.
I have used Custom Ink for several custom T-shirts and have always found the finished product to match my submitted design perfectly. The front/back logo printing is true to the design submitted and they are sized as requested. Customer service is awesome.
I found it extremely easy to build a custom design. The pricing was inline with my expectations for a small print order. The communication was fantastic and I quickly received my product. It looked exactly as designed.
We absolutely love the products we receive from your company and your customer service and fantastic.
This is my second order from custom ink. For this second order I wanted to design a t-shirt for the gals in my family, and while in the process, discovered I could design the shirts (simple) graphic design using customink's online design tools. The fonts and clip art choices available were perfect for my design idea. The price was reasonable, the shirt options I could choose from were endless and I loved the ability to visualize on my computer screen how the design would work on the style and color of shirt I selected. The final product that was promptly shipped to me was exactly as it appeared on the screen. The shirts I selected were a little thinner fabric than expected, but that is one detail it's hard to see online. :) Overall, a great experience!
Excellent service from ordering by phone to receiving correct shirts
Overall I felt I had a great experience with Custom Ink especially while using the group order form feature which was very convenient.
Website was very easy to use. Product came in when expected and as expected. Would definitely use again.
Easy online design and ordering experience And prompt delivery with good customer service.
I had a lot of fun designing my shirt. I'm very happy with it, and can't wait to wear it.
You are all awesome. My favorite company to work with. Your artists are amazing and you are very professional. I recommend you all the time. Cheers!
I was incredibly impressed with the customer service, overall communication and products!
Quick to respond when there is an issue and delivered earlier than stated.
Our experience with this company has been great. The quality of the shirts is very, very good. The only thing I'd add is a discount code:-).
Great experience overall but prices a little high. I want to order a single hat also but only sell them as 6 or more.
Overall my experience was pleasant, timely and the logo crisp! Very happy and will order again.
I LOVE my T-shirt! It is perfect, and just what I ordered! Thank you so much. Will be returning in the future!
This order was my first experience in designing a T-shirt. Your website made it so easy, with many options to choose from.
You have proven to be concerned about service and are prompt to follow up or answer questions.
I've ordered from you before and have always been satisfied.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

