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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Mike D.
California
1 review
0 helpful votes
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Easy website
July 2, 2020

Easy website. Concise functionality. Great product. Ink starts fading after 3 months.

Date of experience: September 3, 2020
Diane B.
California
1 review
0 helpful votes
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It was so easy to design my own shirts for our beach trip group. I can't wait to see the looks on my friends' faces when I tell them I "made" them! ;)

Date of experience: September 3, 2020
Mike S.
California
1 review
0 helpful votes
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Greatly Impressed with ENTIRE Operation! Will be buying again in the Future! Excellent Operation with Quality Service & Products!

Date of experience: September 3, 2020
Scott H.
California
1 review
0 helpful votes
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Overall high rating to the questions asked above. Did not feel the pricing was overly competitive however. It was my intent to approve a small sample run before ordering volume quantities but felt the min. Sample quantity and pricing associated was out of line. It would be great to have a reduced sample pricing and therefore help improve the customer experience. This would only then encourage me to order more from Custom Ink. Now I am going to price out follow on orders in volume with Custom Ink competitors.

Date of experience: September 3, 2020
Cynthia T.
California
1 review
0 helpful votes
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Very good experience. I would use this service again without a doubt

Date of experience: September 3, 2020
Virginia Q.
California
1 review
0 helpful votes
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Best place to get your custom T shirts on the market in my opinion!

Date of experience: September 3, 2020
Diane F.
California
1 review
0 helpful votes
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The overall service was great and if I had to use you guys again I really would thank you so much and I appreciate the great job you done.

Date of experience: September 3, 2020
Steven A.
California
1 review
0 helpful votes
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Easy to use Design Lab, and amazing customer service every time. I have used Custom Ink 5 times now, and will continue to use them since they're so easy to work with.

Date of experience: September 3, 2020
Jennifer Z.
California
1 review
0 helpful votes
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The shirt I ordered exceeded my expectations and is very high quality.

Date of experience: September 3, 2020
Alex Y.
California
1 review
0 helpful votes
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Other companies can learn from Custom Ink on what great service and quality products are all about.

Date of experience: September 3, 2020
Bill W.
California
1 review
0 helpful votes
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Good experience
July 2, 2020

Good experience. I wish they had more choices of no-minimum items to choose from.

Date of experience: September 3, 2020
Richard N.
California
1 review
0 helpful votes
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My fifth annual order has met all expectations for consistent products and service. Once again, I thank your team for an excellent experience!

Date of experience: September 3, 2020
Anthony U.
California
1 review
0 helpful votes
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Excellent experience, very helpful staff The girls love the totes, better than any store bought gift "Kitten Rock " is the name of their beach house!

Date of experience: September 3, 2020
Jennifer P.
California
1 review
0 helpful votes
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Great experience
July 2, 2020

Great experience. Best service I have ever had. Will definitely tell my friends and family about this place

Date of experience: September 3, 2020
Bob P.
California
1 review
0 helpful votes
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Super experience
July 2, 2020

Super experience. Good Product. Will buy again. Thanks

Date of experience: September 3, 2020
Nancy R.
California
1 review
0 helpful votes
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Overall, we were very happy with customer service and with the design options. We were just very disappointed with the final product being darker than expected and the writing not showing up. It's not the shirt we hoped for and may not be able to use them as intended now.

Date of experience: September 3, 2020
Jason K.
California
1 review
0 helpful votes
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Fast, friendly, quality! I couldn't believe that I put together a personalized shirt to gift a friend in under 20 minutes. And, when I chose an ink too close to the shirt color, I received an instant response from a customink employee on chat who suggested another color. She posted a mockup to the chat room so I could see her suggestion. It was an amazing experience. The company kept me updated about the delivery time, and the shirt arrived in about a week. A custom shirt! Can't wait to design more goodies

Date of experience: September 3, 2020
Steven K.
California
1 review
0 helpful votes
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I had my hoodie arrive right on time and it was perfect! The people at custom ink let me tweak my design even after I had ordered it and then centered the design to make it look good again. It would be nice to have more no-minimum clothing to choose from

Date of experience: September 3, 2020
Steve W.
California
1 review
0 helpful votes
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I have worked with Custom Ink on a number of projects and have always had a great experience. I will continue to use Custom Ink for any of my printing needs

Date of experience: September 3, 2020
Joseph C.
California
1 review
0 helpful votes
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Sizes perfect
July 2, 2020

Sizes perfect. Loved the finished logo. Nice and professional looking. Great packaging too! Thank you so much to your entire crew!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States