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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Frank F.
California
1 review
0 helpful votes
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Overall the t-shirt design, color, and print was perfect.

Date of experience: September 3, 2020
Ben G.
California
1 review
0 helpful votes
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Easy to use website, found just what I needed and created some fun gifts for my family.

Date of experience: September 3, 2020
Deborah F.
California
1 review
0 helpful votes
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I find Custom Ink to be the most reasonably priced and user friendly custom clothing company. I had no issues what so ever, definitely recommend.

Date of experience: September 3, 2020
Nancy F.
California
1 review
0 helpful votes
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The entire experience from start to finish. The ease of design, the quality of the finished product, and the customer service--even reaching out to wish us a nice vacation when reviewing our design--top notch!

Date of experience: September 3, 2020
Janet C.
California
1 review
0 helpful votes
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High quality shirt and the print is flawless! I will most definitely use Custom Ink in the future.

Date of experience: September 3, 2020
Dorothy S.
California
1 review
0 helpful votes
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You may freely use my previous review listed at #3 above.

Date of experience: September 3, 2020
Joe K.
California
1 review
0 helpful votes
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The shirt size was smaller than described and the way the logo was printed on the shirt made the chest material tighter.

Date of experience: September 3, 2020
Thomas F.
California
1 review
0 helpful votes
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I loved working with Custom Ink. The customer service was EXCEPTIONAL! After finalizing my design, I was concerned about a possible error in the text that was to be placed on my shirts. I called in and was reassured quickly and kindly that it would be fixed for me. It really put me at ease and made the experience of working with Custom Ink to be so smooth and stress free. Thank you!

Date of experience: September 3, 2020
Mike L.
California
1 review
0 helpful votes
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Quick, easy, quality, what more can you ask for? Thanks again for a great printing. Already need to restock! :D

Date of experience: September 3, 2020
Melissa J.
California
1 review
0 helpful votes
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I had originally ordered a shirt off a Facebook ad. Unbeknownst to me it came from China. The shirt itself was supposed to be a men's large but it seemed more like a women's small and didn't fit the intended recipient. After washing it was more like a children's large! So I Googled custom shirts and CustomInk was first to pop up. I picked the color, text, and design. It was easy, fast, and simple.

Date of experience: September 3, 2020
Christine L.
California
1 review
0 helpful votes
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Nothing but positive experiences for ordering my brand t-shirts through custom ink. Is there any type of credits or support for business entities that will be making consistent orders on custom brand products? That's the only improvement I could note.

Date of experience: September 3, 2020
Frank B.
California
1 review
0 helpful votes
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Our overall experience was great. The website was easy to navigate. Uploading pics was a breeze and the site had plenty of clip art to supplement. Even 1st timers can create a terrific design with ease. The CustomInk designers were wonderful to work with and were quick to check possible errors. The shirts came in a timely manner. I am already planning to order more shirts for Christmas. I highly recommend this company.

Date of experience: September 3, 2020
Linda Y.
California
1 review
0 helpful votes
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The shirts were great, just wish the colors were the correct ones

Date of experience: September 3, 2020
Nick T.
California
1 review
0 helpful votes
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I have always been please with CustomInk. The service is excellent and you have wonderful people working there that are such an asset to the company. Keep up the great work.

Date of experience: September 3, 2020
Brian M.
California
1 review
0 helpful votes
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Easy to use website, fast shipping. We love our shirts and we'll be purchasing again in the future!

Date of experience: September 3, 2020
William P.
California
1 review
0 helpful votes
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It's always a pleasure doing business with CI... I am very impressed with the customer service and support and always recommend to my friends and family.

Date of experience: September 3, 2020
Maria J.
California
1 review
0 helpful votes
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Overall, my experience with Custom Ink was nice and customer service was helpful.

Date of experience: September 3, 2020
George H.
California
1 review
0 helpful votes
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Good experience, customer service was fast, results of the product purchased looks really good. Thank you!

Date of experience: September 3, 2020
Betty R.
California
1 review
0 helpful votes
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It was so easy to place my order. I received a call from the design team to warn that my image was too low res, which they then helped me take care of. Great customer service and the product looks great!

Date of experience: September 3, 2020
Diane S.
California
1 review
0 helpful votes
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My shirts are amazing. Color and quality is exceeds my expectations. I have ordered several different shirts and always happy. Service is quick and efficient.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States