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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Jack B.
California
1 review
0 helpful votes
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Sooooo very pleased with my product! My husband loved it! Delivered quickly! Artwork was EXACTLY as imagined

Date of experience: September 3, 2020
Joe N.
California
1 review
0 helpful votes
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Custom Ink delivers excellent customer service and always on time.

Date of experience: September 3, 2020
Bob N.
California
1 review
0 helpful votes
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They were amazing you always do such a great job thanks so much

Date of experience: September 3, 2020
Rebecca J.
California
1 review
0 helpful votes
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Just the product and customer support I was hoping for

Date of experience: September 3, 2020
Patricia W.
California
1 review
0 helpful votes
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We had a wonderful experience with CustomInk - the website is very easy to navigate and offers a lot of choices. We already placed a second order!

Date of experience: September 3, 2020
Donna I.
California
1 review
0 helpful votes
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Absolutely fantastic. Quick production, quick response, beautiful product AND came early. Incredible I'm so impressed

Date of experience: September 3, 2020
Adam C.
California
1 review
0 helpful votes
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I had to call in for assistance and I was blown away by the service level. The employee I spoke with was extremely helpful, kind, and accommodating.

Date of experience: September 3, 2020
Steven I.
California
1 review
0 helpful votes
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I like the quality of the shirts and my designs have always looked great. My biggest concern is that you pay the same amount for a youth shirt as you do an adult shirt. We buy shirts for our reunions so the families with kids end up spending a pretty penny to get shirts for the family. For that reason alone I'll be looking at different options next year.

Date of experience: September 3, 2020
Mike W.
California
1 review
0 helpful votes
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Faster Delivery than expected. The shirts are just what I wanted for my business. Thank you. I will more than likely be ordering again.

Date of experience: September 3, 2020
Elizabeth K.
California
1 review
0 helpful votes
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I had the exceptional experience. Even when I had a discrepancy with one of the items, I spoke with Tiffany and she immediately solved the issue and scheduled an expedited replacement item. Thanks Tiffany!

Date of experience: September 3, 2020
Scott M.
California
1 review
0 helpful votes
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WOW!
June 27, 2020

WOW! You're AWESOME! I love my six shirts! Your work speaks for itself! I loved your friendly and professional service from your staff while designing my shirts. I will definitely order again and also tell my friends.

Date of experience: September 3, 2020
Nancy C.
California
1 review
0 helpful votes
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Very fast, easy, decent quality. It's great to be able to only buy one or two at a time with your own designs!

Date of experience: September 3, 2020
Mark R.
California
1 review
0 helpful votes
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All the work is very well done. I have ordered three different times and I have been satisfied each time.

Date of experience: September 3, 2020
Paul U.
California
1 review
0 helpful votes
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This is second time ordering shirts from you. We love the shirts and they turned out great. They were a little pricey but we really love the shirts

Date of experience: September 3, 2020
Dorothy I.
California
1 review
0 helpful votes
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Custom Ink is the best at what they do. Thank you for helping us with our company t-shirts. You guys and gals are awesome!

Date of experience: September 3, 2020
Ruth M.
California
1 review
0 helpful votes
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The employees I dealt with was very nice and respectful.

Date of experience: September 3, 2020
Alex A.
California
1 review
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Came out lovely!
June 27, 2020

Came out lovely! I did wish that there were a way to include both ink color variations AND t-shirt variations in one order (without having to call customer service). Customer service was super helpful and accommodating, but as a consumer I wish the options were more accessible.

Date of experience: September 3, 2020
Frank D.
California
1 review
0 helpful votes
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Excellent customer service and wonderful product! Exactly what we wanted to give our friends!

Date of experience: September 3, 2020
Karen Y.
California
1 review
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This was a *very* small order - only one shirt as a present for my son's 18th birthday - but it was kind of a rush job with about 10 days' notice. The Custom Ink staff was SUPER on the ball, really responsive, had a mock-up of the t-shirt within a couple hours, and we sealed the deal the same day. Just tremendous customer service and a willingness to go the extra mile. What more could one ask for?!?

Date of experience: September 3, 2020
Steve G.
California
1 review
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Our shirts look great and make it easy to dress for our Causal Fridays. Staff loves the soft tee shirt material and it is perfect for the heat & humidity in the south.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States