Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Sooooo very pleased with my product! My husband loved it! Delivered quickly! Artwork was EXACTLY as imagined
Custom Ink delivers excellent customer service and always on time.
They were amazing you always do such a great job thanks so much
Just the product and customer support I was hoping for
We had a wonderful experience with CustomInk - the website is very easy to navigate and offers a lot of choices. We already placed a second order!
Absolutely fantastic. Quick production, quick response, beautiful product AND came early. Incredible I'm so impressed
I had to call in for assistance and I was blown away by the service level. The employee I spoke with was extremely helpful, kind, and accommodating.
I like the quality of the shirts and my designs have always looked great. My biggest concern is that you pay the same amount for a youth shirt as you do an adult shirt. We buy shirts for our reunions so the families with kids end up spending a pretty penny to get shirts for the family. For that reason alone I'll be looking at different options next year.
Faster Delivery than expected. The shirts are just what I wanted for my business. Thank you. I will more than likely be ordering again.
I had the exceptional experience. Even when I had a discrepancy with one of the items, I spoke with Tiffany and she immediately solved the issue and scheduled an expedited replacement item. Thanks Tiffany!
WOW! You're AWESOME! I love my six shirts! Your work speaks for itself! I loved your friendly and professional service from your staff while designing my shirts. I will definitely order again and also tell my friends.
Very fast, easy, decent quality. It's great to be able to only buy one or two at a time with your own designs!
All the work is very well done. I have ordered three different times and I have been satisfied each time.
This is second time ordering shirts from you. We love the shirts and they turned out great. They were a little pricey but we really love the shirts
Custom Ink is the best at what they do. Thank you for helping us with our company t-shirts. You guys and gals are awesome!
The employees I dealt with was very nice and respectful.
Came out lovely! I did wish that there were a way to include both ink color variations AND t-shirt variations in one order (without having to call customer service). Customer service was super helpful and accommodating, but as a consumer I wish the options were more accessible.
Excellent customer service and wonderful product! Exactly what we wanted to give our friends!
This was a *very* small order - only one shirt as a present for my son's 18th birthday - but it was kind of a rush job with about 10 days' notice. The Custom Ink staff was SUPER on the ball, really responsive, had a mock-up of the t-shirt within a couple hours, and we sealed the deal the same day. Just tremendous customer service and a willingness to go the extra mile. What more could one ask for?!?
Our shirts look great and make it easy to dress for our Causal Fridays. Staff loves the soft tee shirt material and it is perfect for the heat & humidity in the south.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

