Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Joseph I.
California
1 review
0 helpful votes
Follow Joseph I.
Unfollow Joseph I.
Share Review
Report Review

Second time ordering plastic cups and they look great! Thank you!

Date of experience: September 3, 2020
Pamela Z.
California
1 review
0 helpful votes
Follow Pamela Z.
Unfollow Pamela Z.
Share Review
Report Review

Always love ordering from you guys, you make it so easy, and service is excellent!

Date of experience: September 3, 2020
Anthony A.
California
1 review
0 helpful votes
Follow Anthony A.
Unfollow Anthony A.
Share Review
Report Review

The onesie looks awesome exactly what I wanted. I love how you can put your own image if you'd like and words. It's easy and convenient.

Date of experience: September 3, 2020
Peter Y.
California
1 review
0 helpful votes
Follow Peter Y.
Unfollow Peter Y.
Share Review
Report Review

Custom Onk was great to work with. When there was a copyright issue with a photo I chose, Custom Ink helped me find an alternative. And I got to talk to actual people. I am thrilled with how it turned out.

Date of experience: September 3, 2020
Daniel N.
California
1 review
0 helpful votes
Follow Daniel N.
Unfollow Daniel N.
Share Review
Report Review

Awesome finished product and delivery was before expected

Date of experience: September 3, 2020
Helen G.
California
1 review
0 helpful votes
Follow Helen G.
Unfollow Helen G.
Share Review
Report Review

My overall experience was good. The website is very helpful and your follow up e-mails helped me get just the right design. I would definitely order from Custom Ink again.

Date of experience: September 3, 2020
Thomas B.
California
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

Great fast, but you know what would be cool is if you show us a final product before you send it out. Only because the message after making the shirt state that and I'm paraphrasing " colors may not come out the same way as designed " something of that nature.

Date of experience: September 3, 2020
Ben J.
California
1 review
0 helpful votes
Follow Ben J.
Unfollow Ben J.
Share Review
Report Review

This was absolutely the best product and way beyond my expectations

Date of experience: September 3, 2020
Mark Z.
California
1 review
0 helpful votes
Follow Mark Z.
Unfollow Mark Z.
Share Review
Report Review

It has been a fun experience deciding, ordering and now having them in hand.

Date of experience: September 3, 2020
Charles J.
California
1 review
0 helpful votes
Follow Charles J.
Unfollow Charles J.
Share Review
Report Review

This was a gift for a friend. You guys knocked it out of the park! He was so elated when he saw the shirt... It was exactly what I was hoping for. Thank you!

Date of experience: September 3, 2020
Karen X.
California
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

Great customer service, The shirts ft perfect in men's sizing (I usually get a medium in women's sizing, but got a small with these and it worked perfectly), very soft shirts (highly recommend the tri-blend baseball raglan) Would order again

Date of experience: September 3, 2020
John S.
California
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

The customer service did it for me. Lauren was amazing

Date of experience: September 3, 2020
Angela B.
California
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

Every integration was helpful. Delivery exceeded my expectations. Will recomend your co. To all my friends. Job well done!

Date of experience: September 3, 2020
Anna Z.
California
1 review
0 helpful votes
Follow Anna Z.
Unfollow Anna Z.
Share Review
Report Review

Nice website
June 27, 2020

Nice website - Easy to navigate and great customer service. Will use again!

Date of experience: September 3, 2020
Mary Q.
California
1 review
0 helpful votes
Follow Mary Q.
Unfollow Mary Q.
Share Review
Report Review

Excellent service, quality of product and screening.

Date of experience: September 3, 2020
Thomas A.
California
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

Custom Ink made it quick and easy for me to design the shirt I wanted and even shipped it sooner than I thought they would. Overall i'm extremely satisfied and would definitely recommend custom ink.

Date of experience: September 3, 2020
Stephanie Q.
California
1 review
0 helpful votes
Follow Stephanie Q.
Unfollow Stephanie Q.
Share Review
Report Review

Customer service was fantastic! And I got my design earlier than anticipated. Thank you so much to my assigned CS Rep, Ashley S., for being so communicative. Keep up the good work!

Date of experience: September 3, 2020
Linda X.
California
1 review
0 helpful votes
Follow Linda X.
Unfollow Linda X.
Share Review
Report Review

It over exceeding my expectations! Will order again!

Date of experience: September 3, 2020
Steven Z.
California
1 review
0 helpful votes
Follow Steven Z.
Unfollow Steven Z.
Share Review
Report Review

Very great overall experience, will absolutely be ordering again in the future.

Date of experience: September 3, 2020
Jessica W.
California
1 review
0 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Share Review
Report Review

The customer service was unbelievably so kind, helpful, and quick. Not only did they help with my final design but they also reached out for any future designs as well. Consistent and overall so great to work with.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States