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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Definitely a good experience, the only frustration was that I was emailed a "revision" and I needed to approve it before the shirts can by made. I appreciate being emailed but nowhere did it explain what was being changed or why. I looked at it for awhile and never could determine what was revised that needed additional approval. It would be great if I knew what the concerns were that you had so I can offer suggestions if needed. But still an overall great experience and I'm happy with the shirts.
I have always been very satisfied with my print orders from Customink.
Super helpful with the custom order and processing!
I love Custom Ink, This is my fourth order from them and even if there's the slightest slip up, they make it right.
Great quality shirts and printing. Shirts were perfect. Very fast production and shipping.
I order our family vacation shirts here every year. They go out of there way to make sure you get exactly what you want, when you want it.
The shirt came out great! The uploaded photos came out way more clear than expected! The overall quality was exceptional!
Great help over the phone to adjust my design. Ended up ordering 3 times as the shirts were so popular.
Great user-friendly site and good quality graphic prints, only wishing there was a fit to size or zoomed image feature so the graphic matches shirt size. Otherwise good experience, will use again!
The customer service I received with this product was incredible. Kade B. And Janice were so great to work with and helped me design my shirt and avoid any copyright issues. They were so kind, helpful, and quick to respond! I LOVED my experience and my shirt turned out amazing!
I am a repeat customer. My past experience with the customInk team was amazing and this time around they were amazing once again.
Very good FIRST experience. Hope to use them again soon. It would be nice to have a choice of image size ( I would pay more to make it bigger).
I will continue to purchase our group gear, quality printing and fast shipments
Designing the shirt was easy, fast shipping. Didn't like that custom ink was stamped inside the shirt. Wish I knew before hand. Shirts can wrinkle. Hopefully it was not done intentionally.
Keep up the great work. We have been purchasing from Custom Ink for years. We love how simple it is to design, make a purchase and receive the items. You make it look Easy.
For the price, customer service, turn around time and quality of printing, I highly recommend Custom Ink. They really saved my wife's birthday for getting this printed and delivered days before I needed it. They even were able to hold my order while I submitted corrected artwork revisions. My order shipped that very evening!
From the website to the customer service custom ink support you each step of the way. Their products are high quality and their website shows true representations of what your product will look like.
It took longer to get them than I anticipated. The quality was top notch, and worth the wait.
I always have good experiences with Custom Ink. This experience was no difference. It is quick and always comes back looking great
The t-shirts that i Have ordered in the past were awesome, so i replaced the same t-shirts that i wore out! This is my 7th time using your awesome company..
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

