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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Wonderful company to make one-of-kind T-shirt! This was my first experience with Custom Ink and will definitely order again!
I was able to find another ship B&W. But it looks good
I ordered two shirts to view and critique as a demo for future bulk order. Was not satisfied with the product. Image pressing had a faded look to it, shirts came dirty with hair and basically came beaten up. I did not feel my order was handled with care and it lacked that NEW feel regarding a new shirt
I received my masks quickly and I was alerted about its progress every step of the way. That was very helpful.
I was tight on time for an event we were hosting for high school softball players who lost their season due to the covid crisis. It was an event to honor seniors and we needed t-shirts last minute. I wanted the year "2020" on the shirt so it could be remembered as the year their feet never touched the ball field. I ordered the shirts with ease and then you said two weeks, which was perfect. However, the order came in 8 days. It was amazing. The shirts are great too. The team loved them. I would absolutely order again. Good price, too.
Website was easy to figure out as well as putting together my design
Very pleased with the speed and quality of my order. Will definitely be using this for future orders!
This was the second time we order from custom ink and the shirts were as perfect as the first time. We will definitely be ordering again in the future.
Extremely helpful and pleasant customer service rep. The overall product was great.
As always I am very pleased with your products and quick delivery. Will be ordering again soon! A satisfied customer!
My 19-year-old son, who has started his own car detailing business, was thrilled about the surprise of these T-shirts! He said it confirms that he truly is now an entrepreneur. Thank you custom! You don't just create custom items but you bring dreams to life!
We are very pleased with the shirts. We also were super pleased with the customer service.
The quality of the mask are what I was looking for. The speed of getting the order to us was great. Thanks
Everything is great, fantastic service all across the board. If there was anything to complain about at all, it would be that the baby blue filling wasn't the same as the design. It is lighter than what was showed on the site. Overall, extremely impressed.
Everything was great. I was just a little disappointed because they took longer than anticipated. But my son loved them! Thanks.
I like the t-shirt, the quality is good, but I wanted a 100% American-made product, and it is not. Very dissapointed.
My overall experience shopping through custom ink was great. The design program on the website was very easy to use and had more options than the other sites I was looking at. My logo was not going to visible enough so the customink team fixed it and made it larger. The print and colors turned out very clean. I also received my order fairly quick.
Quick production/delivery and quality print. Just what I was looking for at a reasonable price!
Fast turnaround and almost effortless ordering process.
The customer service was magnificent! Supportive, informative, and caring! The last young lady who closed out my order saw my vision without me even asking and made a huge suggestion that really impacted the success in my message of design! Please credit her with this review. She was so kind and humble! Amazing customer service!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

