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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Brenda P.
California
1 review
0 helpful votes
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Wonderful company to make one-of-kind T-shirt! This was my first experience with Custom Ink and will definitely order again!

Date of experience: September 3, 2020
Laura N.
California
1 review
0 helpful votes
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I was able to find another ship B&W. But it looks good

Date of experience: September 3, 2020
Pamela Y.
California
1 review
0 helpful votes
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I ordered two shirts to view and critique as a demo for future bulk order. Was not satisfied with the product. Image pressing had a faded look to it, shirts came dirty with hair and basically came beaten up. I did not feel my order was handled with care and it lacked that NEW feel regarding a new shirt

Date of experience: September 3, 2020
Nicole I.
California
1 review
0 helpful votes
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I received my masks quickly and I was alerted about its progress every step of the way. That was very helpful.

Date of experience: September 3, 2020
Dan M.
California
1 review
0 helpful votes
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I was tight on time for an event we were hosting for high school softball players who lost their season due to the covid crisis. It was an event to honor seniors and we needed t-shirts last minute. I wanted the year "2020" on the shirt so it could be remembered as the year their feet never touched the ball field. I ordered the shirts with ease and then you said two weeks, which was perfect. However, the order came in 8 days. It was amazing. The shirts are great too. The team loved them. I would absolutely order again. Good price, too.

Date of experience: September 3, 2020
Steven F.
California
1 review
0 helpful votes
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Website was easy to figure out as well as putting together my design

Date of experience: September 3, 2020
Joseph W.
California
1 review
0 helpful votes
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Very pleased with the speed and quality of my order. Will definitely be using this for future orders!

Date of experience: September 3, 2020
Donna W.
California
1 review
0 helpful votes
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This was the second time we order from custom ink and the shirts were as perfect as the first time. We will definitely be ordering again in the future.

Date of experience: September 3, 2020
William P.
California
1 review
0 helpful votes
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Extremely helpful and pleasant customer service rep. The overall product was great.

Date of experience: September 3, 2020
Dan R.
California
1 review
0 helpful votes
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As always I am very pleased with your products and quick delivery. Will be ordering again soon! A satisfied customer!

Date of experience: September 3, 2020
Angela W.
California
1 review
0 helpful votes
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My 19-year-old son, who has started his own car detailing business, was thrilled about the surprise of these T-shirts! He said it confirms that he truly is now an entrepreneur. Thank you custom! You don't just create custom items but you bring dreams to life!

Date of experience: September 3, 2020
Donna Y.
California
1 review
0 helpful votes
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We are very pleased with the shirts. We also were super pleased with the customer service.

Date of experience: September 3, 2020
Richard H.
California
1 review
0 helpful votes
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The quality of the mask are what I was looking for. The speed of getting the order to us was great. Thanks

Date of experience: September 3, 2020
Nicole N.
California
1 review
0 helpful votes
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Everything is great, fantastic service all across the board. If there was anything to complain about at all, it would be that the baby blue filling wasn't the same as the design. It is lighter than what was showed on the site. Overall, extremely impressed.

Date of experience: September 3, 2020
Brian C.
California
1 review
0 helpful votes
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Everything was great. I was just a little disappointed because they took longer than anticipated. But my son loved them! Thanks.

Date of experience: September 3, 2020
Pamela C.
California
1 review
0 helpful votes
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I like the t-shirt, the quality is good, but I wanted a 100% American-made product, and it is not. Very dissapointed.

Date of experience: September 3, 2020
Chris O.
California
1 review
0 helpful votes
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My overall experience shopping through custom ink was great. The design program on the website was very easy to use and had more options than the other sites I was looking at. My logo was not going to visible enough so the customink team fixed it and made it larger. The print and colors turned out very clean. I also received my order fairly quick.

Date of experience: September 3, 2020
Dorothy L.
California
1 review
0 helpful votes
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Quick production/delivery and quality print. Just what I was looking for at a reasonable price!

Date of experience: September 3, 2020
John L.
California
1 review
0 helpful votes
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Fast turnaround and almost effortless ordering process.

Date of experience: September 3, 2020
Dan F.
California
1 review
0 helpful votes
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The customer service was magnificent! Supportive, informative, and caring! The last young lady who closed out my order saw my vision without me even asking and made a huge suggestion that really impacted the success in my message of design! Please credit her with this review. She was so kind and humble! Amazing customer service!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States