Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Barbara A.
California
1 review
0 helpful votes
Follow Barbara A.
Unfollow Barbara A.
Share Review
Report Review

Site easy to navigate, ordering process easy, shirt seems good quality.

Date of experience: September 3, 2020
Lisa X.
California
1 review
0 helpful votes
Follow Lisa X.
Unfollow Lisa X.
Share Review
Report Review

Ordering/designing was easy, item arrived 2 days earlier than expected and the final product was better than I imagined.

Date of experience: September 3, 2020
Brian S.
California
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Everything is so easy to do, love the products and the cost are the best around.

Date of experience: September 3, 2020
Maria K.
California
1 review
0 helpful votes
Follow Maria K.
Unfollow Maria K.
Share Review
Report Review

Tshirts arrived early and in a very timely manner. Customer service team was great to work with.

Date of experience: September 3, 2020
Kimberly A.
California
1 review
0 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review

I am pleased with the final product. There people I have dealt with are very nice, kind, considerate. I wish that that there would be a discount for continued customers even if they do make a different design yearly.

Date of experience: September 3, 2020
Dave A.
California
1 review
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

You guys are GREAT
June 25, 2020

You guys are GREAT. I am super happy and Zack has been so nice and very helpful

Date of experience: September 3, 2020
Stephen C.
California
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

Love working with CustomInk! The design lab is easy to use and the service and design teams are fast and great to work with. I love that I can order a small quantity of custom shirts at a reasonable price with a quick turnaround!

Date of experience: September 3, 2020
Linda V.
California
1 review
0 helpful votes
Follow Linda V.
Unfollow Linda V.
Share Review
Report Review

All the staff were incredibly helpful and friendly.

Date of experience: September 3, 2020
Shirley I.
California
1 review
0 helpful votes
Follow Shirley I.
Unfollow Shirley I.
Share Review
Report Review

Easy
June 25, 2020

Easy. That's why we went with your service, best website and preview of what product will look like.

Date of experience: September 3, 2020
Joseph P.
California
1 review
0 helpful votes
Follow Joseph P.
Unfollow Joseph P.
Share Review
Report Review

Customer service was great but the shirts are too short! Please call me at *******444

Date of experience: September 3, 2020
Stephen Z.
California
1 review
0 helpful votes
Follow Stephen Z.
Unfollow Stephen Z.
Share Review
Report Review

Excellent Communication. Very happy with all aspects of this transaction.

Date of experience: September 3, 2020
Melissa X.
California
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

Wesbsite is good and customer service is very helpful with any questions during the process.

Date of experience: September 3, 2020
Sandra U.
California
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Share Review
Report Review

All shirts were perfect both sizing and print exceeds expectations.

Date of experience: September 3, 2020
Joseph J.
California
1 review
0 helpful votes
Follow Joseph J.
Unfollow Joseph J.
Share Review
Report Review

Easy to set up and order. Process overall has been great. Wish it were easier to verify the true colors i'm requesting so that they match up with the rest of our scheme.

Date of experience: September 3, 2020
George T.
California
1 review
0 helpful votes
Follow George T.
Unfollow George T.
Share Review
Report Review

Shirt came out exactly as we hoped. Delivery was prompt and it looks great. Appreciate that I can just order a single item.

Date of experience: September 3, 2020
Jack K.
California
1 review
0 helpful votes
Follow Jack K.
Unfollow Jack K.
Share Review
Report Review

Every year we make my dad a Father's Day t shirt with our faces and a corny quote. This year was hectic and we remembered last minute. With stored being closed we could only choose options online. So so thankful we chose this site bc it was so easy to make our idea come true on the t, and it was made and sent immediately! Thank you so much! I think we'll just use this site every year :)

Date of experience: September 3, 2020
Amanda Y.
California
1 review
0 helpful votes
Follow Amanda Y.
Unfollow Amanda Y.
Share Review
Report Review

Fast response also there was a mistake on my side on the approval and you guys made a fast turnaround thanks

Date of experience: September 3, 2020
John K.
California
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Good experience
June 25, 2020

Good experience. We've used Custom Ink several times and have been overall pleased with each order

Date of experience: September 3, 2020
Sandra C.
California
1 review
0 helpful votes
Follow Sandra C.
Unfollow Sandra C.
Share Review
Report Review

The representative Mandi was suuuuuuuuper helpful and diligent! She helped me fix a feature I did not see on the website. She helped me work through final verification and I was very pleased as to how my final design came out! The crew necks look soooo good!

Date of experience: September 3, 2020
Ruth Z.
California
1 review
0 helpful votes
Follow Ruth Z.
Unfollow Ruth Z.
Share Review
Report Review

I enjoyed my experience and am making my next design now that I have received my first order and it is just as expected. Thank you

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States