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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Near website- easy to design & order just what I wanted. Take care in selecting the shirt brand/material you want though. For $30 I got a simple, one color, one side design on an inferior quality shirt.
CustomInk has always been a great company to do business with. Other places, the shirts are just tossed in the box. I like the choice of adding the CustomInk logo/tag or not. I used the Char help this time and they were very helpful to make sure my order had all it needed - even offered an example shirt.
I love my new sweatshirt, but I will never buy from your site again. As a first responder I will not support any business that donates or associates with "Black lives matters"
Jake was AMAZING to work with, deserves a promotion. I look forward to placing another order in the future will would definitely recommend your services.
Custom Ink is a complete JOY to work with! There are so many great options to choose from and the quality of their products is fantastic! The Custom Ink Team is so easy to work and very helpful.
Really great experience and I cannot wait to do this again! The product exceeded all my expectations... impressive!
Awesome company that is helpful, knowledgeable and gets it right the first time. So pleased with my order.
The tshirt I ordered was great, exactly what I wanted. It was easy to upload the photo and text for the shirt and the turn-around time was very quick. Perfect!
Got our shirts and we are in love. They are perfect. Thank you.
Overall, beside the actual quality of the shirt being poor for the cost, the craftsmanship of the shirt was great. The ordering experience was good, and I received my shirts on time.
Everything came together very easily, design, graphics, lettering. Was extremely pleased with end result!
Disappointed the shirts were smaller than indicated by the table on the website
I was highly impressed by the customer service. Had some issues we had to work through on the artwork, customer service was extremely helpful in making contact and proposing solutions and making it simple. They were easy to get on the phone. It stood out, I will recommend and use them again. Lindsey? Lastname? Was great, give her a raise.
I came to Custom Ink with a desperate, event-driven order for my daughter's USMC squadron. We needed to design and finalize a large order of shirts and hoodies within 36 hours so that they could be received prior to graduation. Between Ben Y., Lindsey O., and Courtney, our order was finalized well within the window of time, and the shirts/hoodies were received five days prior to the event! After everything had been distributed, the squadron had several items missing. In a haste, I contacted Custom Ink again to place a rush reorder. I worked with Mindy and asked her to put together several creative quotes to provide pieces that were within budget for the squadron. She was polite, knowledgeable, and efficient--In fact, ALL of the reps I worked with were! This job could not have been possible without your help! On behalf of my daughter's squadron, I'd like to thank-you for going above and beyond!
I had no problems ordering my shirts and they came out looking just as I'd hoped. My entire family is excited to wear them
I had one of the best customer service experiences I've had in a long time. Zackary was responsive, helpful, knowledgeable, patient, kind, and just all around amazing in helping me through the process and large order.
Over a very positive experience and helpful staff. What was created on the website for the design of the T-shirt was exactly what I got.
Exceptional service. I received the order on time and the shirt is such great quality! My husband melted over it!
Cannot believe how fast the turnaround was on this, along with the attention to detail. Shortly after submitting my artwork, I got an email asking to contact them due to a slight issue. Call was answered (by a person) right away, and the issue was resolved in minutes. The order ended up arriving 6 days before I had expected it.
Again, the people who actually fulfill your orders are off the chain, my order was amazing and customer service was the best... If you have questions about your order, ask for Aaron or Sami... and no, I'm not related they are just that fantastic
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members