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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I have been using custom ink for many years, and the quality and variety does not disappoint. We when through two different masks with samples and constant follow up. If you are looking for anything with a logo this is your company
My Experience with Custom Ink is great! I will be ordering from them again.
Love the t-shirts. We are a small business and would like to order some hats but the amount is too high since we only have a couple of employees. Only complaint I had was the 1st order package was not left at my home. It was taken to a drop off location The Fabric Hut. It was not very accommodating.
Customer service was awesome when it came to helping me complete my order. However, the proofing that was supposed to adjust the design to fit the different sizes was not the best. I know you guys can do better so I'll continue to be a customer and maybe make sure that our next order is done correctly.
Ultimately, my request was fulfilled and once I had a design to approve it all went smoothly I just thought I could click a few buttons and put in the reorder, but the process seem to be more involved than I thought necessary. Our employees are very happy with the t-shirt themselves.
This was the most user friendly diy tee shirt website I found. I didn't have to design or download my text, since I simply inputted what I wanted and got several wonderful formats to choose from. It was too easy!
The people behind this appear to be really particular and passionate about what they do. 10/10 would shirt again.
Ordering customized products at customink is a snap! Their staff is super friendly and helpful. Design to delivery just took a few days.
I was delighted with the customer service from Custom Ink and in fact have mentioned it to several friends. Without exception, every person I talked with on the phone was nice, pleasant and very helpful to me. I would absolutely use Custom Ink again. An additional comment, although this sounds trivial, the packing and presentation of my delivered product was very clever and it showed that someone took some pride in putting it all together. Well Done!
Website was easy to navigate, friendly to people who were looking to purchase a shirt with their own design in mind. Glad there weren't any fluffs or overload of information on the site.
Everything went smooth and quick and well. The shirts are a big hit! Thanks
Good but website not specific enough about the colors shown on the shirt
Unable to see my elderly parents, separated by 1000 miles and COVID restrictions, I didn't know how to make him feel special for Father's Day. Then I created a shirt reminding him of how he met my mother. I haven't heard him this happy since the start of the pandemic. Thank you!
Easy to design on their website and excellent customer service! My T-shirts even arrived early! Thanks Custom Ink! My T-shirts look great!
Easy to navigate website, easy to design custom shirts, knowing that the final proof would be tweaked by your designers. Our team loved the quality and design of the shirts! We had to order more when we added team members. Seamless transactions with delivery when promised. The shirts from our first order have been laundered and still fit and look great. Thanks!
Excellent product and customer service. My favorite feature was how easy it was to create my design on their website.
The design we sent in had been cut off, but the designers at Custom Ink fixed the cut off section before it was printed and made the apparel look amazing!
Super positive experience. Everything was quick, efficient and easy
We have been coming back to CustomInk for about 8 years now due to great quality, speedy shipping, and awesome customer service.
I got shirts for my uncle, my grandpa, and my dad! I love the options and fonts and templates! Really helps gets my idea in my head on to the shirt! Love the different options and materials for t-shirts. Definitely not one size fits all penny-t printing! Thanks. Will use again in the future and also recommend.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

