Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Bob A.
California
1 review
0 helpful votes
Follow Bob A.
Unfollow Bob A.
Share Review
Report Review

I have been using custom ink for many years, and the quality and variety does not disappoint. We when through two different masks with samples and constant follow up. If you are looking for anything with a logo this is your company

Date of experience: September 3, 2020
Scott Y.
California
1 review
0 helpful votes
Follow Scott Y.
Unfollow Scott Y.
Share Review
Report Review

My Experience with Custom Ink is great! I will be ordering from them again.

Date of experience: September 3, 2020
Bob Y.
California
1 review
0 helpful votes
Follow Bob Y.
Unfollow Bob Y.
Share Review
Report Review

Love the t-shirts
June 24, 2020

Love the t-shirts. We are a small business and would like to order some hats but the amount is too high since we only have a couple of employees. Only complaint I had was the 1st order package was not left at my home. It was taken to a drop off location The Fabric Hut. It was not very accommodating.

Date of experience: September 3, 2020
Helen T.
California
1 review
0 helpful votes
Follow Helen T.
Unfollow Helen T.
Share Review
Report Review

Customer service was awesome when it came to helping me complete my order. However, the proofing that was supposed to adjust the design to fit the different sizes was not the best. I know you guys can do better so I'll continue to be a customer and maybe make sure that our next order is done correctly.

Date of experience: September 3, 2020
Jeff E.
California
1 review
0 helpful votes
Follow Jeff E.
Unfollow Jeff E.
Share Review
Report Review

Ultimately, my request was fulfilled and once I had a design to approve it all went smoothly I just thought I could click a few buttons and put in the reorder, but the process seem to be more involved than I thought necessary. Our employees are very happy with the t-shirt themselves.

Date of experience: September 3, 2020
Robert X.
California
1 review
0 helpful votes
Follow Robert X.
Unfollow Robert X.
Share Review
Report Review

This was the most user friendly diy tee shirt website I found. I didn't have to design or download my text, since I simply inputted what I wanted and got several wonderful formats to choose from. It was too easy!

Date of experience: September 3, 2020
William J.
California
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

The people behind this appear to be really particular and passionate about what they do. 10/10 would shirt again.

Date of experience: September 3, 2020
Frank J.
California
1 review
0 helpful votes
Follow Frank J.
Unfollow Frank J.
Share Review
Report Review

Ordering customized products at customink is a snap! Their staff is super friendly and helpful. Design to delivery just took a few days.

Date of experience: September 3, 2020
Joseph B.
California
1 review
10 helpful votes
Follow Joseph B.
Unfollow Joseph B.
Share Review
Report Review

I was delighted with the customer service from Custom Ink and in fact have mentioned it to several friends. Without exception, every person I talked with on the phone was nice, pleasant and very helpful to me. I would absolutely use Custom Ink again. An additional comment, although this sounds trivial, the packing and presentation of my delivered product was very clever and it showed that someone took some pride in putting it all together. Well Done!

Date of experience: September 3, 2020
Daniel T.
California
1 review
0 helpful votes
Follow Daniel T.
Unfollow Daniel T.
Share Review
Report Review

Website was easy to navigate, friendly to people who were looking to purchase a shirt with their own design in mind. Glad there weren't any fluffs or overload of information on the site.

Date of experience: September 3, 2020
Christine P.
California
1 review
0 helpful votes
Follow Christine P.
Unfollow Christine P.
Share Review
Report Review

Everything went smooth and quick and well. The shirts are a big hit! Thanks

Date of experience: September 3, 2020
Mary B.
California
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Good but website not specific enough about the colors shown on the shirt

Date of experience: September 3, 2020
Daniel O.
California
1 review
0 helpful votes
Follow Daniel O.
Unfollow Daniel O.
Share Review
Report Review

Unable to see my elderly parents, separated by 1000 miles and COVID restrictions, I didn't know how to make him feel special for Father's Day. Then I created a shirt reminding him of how he met my mother. I haven't heard him this happy since the start of the pandemic. Thank you!

Date of experience: September 3, 2020
Jack H.
California
1 review
0 helpful votes
Follow Jack H.
Unfollow Jack H.
Share Review
Report Review

Easy to design on their website and excellent customer service! My T-shirts even arrived early! Thanks Custom Ink! My T-shirts look great!

Date of experience: September 3, 2020
Mark J.
California
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Easy to navigate website, easy to design custom shirts, knowing that the final proof would be tweaked by your designers. Our team loved the quality and design of the shirts! We had to order more when we added team members. Seamless transactions with delivery when promised. The shirts from our first order have been laundered and still fit and look great. Thanks!

Date of experience: September 3, 2020
Dave A.
California
1 review
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

Excellent product and customer service. My favorite feature was how easy it was to create my design on their website.

Date of experience: September 3, 2020
Diane L.
California
1 review
0 helpful votes
Follow Diane L.
Unfollow Diane L.
Share Review
Report Review

The design we sent in had been cut off, but the designers at Custom Ink fixed the cut off section before it was printed and made the apparel look amazing!

Date of experience: September 3, 2020
Amanda C.
California
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Share Review
Report Review

Super positive experience. Everything was quick, efficient and easy

Date of experience: September 3, 2020
William E.
California
1 review
0 helpful votes
Follow William E.
Unfollow William E.
Share Review
Report Review

We have been coming back to CustomInk for about 8 years now due to great quality, speedy shipping, and awesome customer service.

Date of experience: September 3, 2020
Jason T.
California
1 review
0 helpful votes
Follow Jason T.
Unfollow Jason T.
Share Review
Report Review

I got shirts for my uncle, my grandpa, and my dad! I love the options and fonts and templates! Really helps gets my idea in my head on to the shirt! Love the different options and materials for t-shirts. Definitely not one size fits all penny-t printing! Thanks. Will use again in the future and also recommend.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States