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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Brenda Y.
California
1 review
0 helpful votes
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I had the pleasure of speaking with a couple of representatives who went a great distance to make the purchase a great experience and also minimize any mistakes. I work for a very large university and will be recommending Custom Ink to everyone.

Date of experience: September 3, 2020
Kimberly J.
California
1 review
0 helpful votes
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Love Custom Ink, have been a customer since 2012. Will return for more t shirts

Date of experience: September 3, 2020
Michelle G.
California
1 review
0 helpful votes
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Easy to use
June 24, 2020

Easy to use. Great product. Wish the price was less.

Date of experience: September 3, 2020
Janet H.
California
1 review
0 helpful votes
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While I had no problems with the quality of the shirt or screening I was disappointed with the sizes as the were smaller than expected. I will need to remember to upsize any further orders.

Date of experience: September 3, 2020
John M.
California
1 review
0 helpful votes
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I have no complaints, about the work, you guys do, for people. Very professional & make sure every order is perfect!

Date of experience: September 3, 2020
Brian A.
California
1 review
0 helpful votes
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We are beyond happy with both, customer service and the shirts we received. Customer service were very polite. We even received our order 5 days earlier than expected! We will definitely be using in the future!

Date of experience: September 3, 2020
Karen O.
California
1 review
0 helpful votes
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I love my purchase!
June 24, 2020

I love my purchase! I've used Custom Ink many times in the past & I've always been impressed with the products and customer service I receive. Thank you, Custom Ink!

Date of experience: September 3, 2020
Angela H.
California
1 review
0 helpful votes
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Customer service over the phone is excellent. Logo resolution is excellent. The only concern I have is size inconsistency of the logo from previous order.

Date of experience: September 3, 2020
Cynthia Y.
California
1 review
0 helpful votes
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Custom Ink was an absolute joy to to be on while customizing the shirt I designed.

Date of experience: September 3, 2020
Elizabeth M.
California
1 review
0 helpful votes
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The experience was fine. The product was not what I had expected. It was a small order so I did not ask for a sample.

Date of experience: September 3, 2020
Paul M.
California
1 review
0 helpful votes
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Website very user friendly and it was wonderful to see how the shirt was going to look immediately.

Date of experience: September 3, 2020
Robert R.
California
1 review
0 helpful votes
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When I realized immediately after placing an order that I'd put the wrong size for one of my shirts, I was able to chat with someone on the website who was able to fix the problem. Also, I had to change the phrasing of my message (copyright reasons) and I gave that same representative a description of an alternative message with some artwork, and the updates were exactly what I wanted. The shirts arrived ahead of schedule, and they are perfect. I am very happy with my experience ordering with custom ink, and I will definitely be back!

Date of experience: September 3, 2020
Nicole W.
California
1 review
0 helpful votes
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Our T-shirts look great! When there was an issue with printing our shirts custom ink reached out to me and they were super helpful with making sure that we got our T-shirts looking as we had imagined and delivered on time

Date of experience: September 3, 2020
Kevin G.
California
1 review
0 helpful votes
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I love how quick the process is and although I didn't use it, I appreciate the split ships.

Date of experience: September 3, 2020
Mark H.
California
1 review
0 helpful votes
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Best place for custom designed T-shirts. I'm creative and fairly picky, and I love as many customization options as possible so I can get something just right. I get that with custom ink. And it's why I keep coming back year after year.

Date of experience: September 3, 2020
Sarah A.
California
1 review
0 helpful votes
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I really enjoyed working with custom ink. The website was easy to use, the variety of products was great and we got our items shipped to us quickly. Will definitely use this website again!

Date of experience: September 3, 2020
Daniel Y.
California
1 review
0 helpful votes
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I have placed a handful of orders with Custom Ink over the years and have had zero issues with the final product, including website/design lab, customer service, quantity. I recommend you guys whenever I can and look forward to future orders.

Date of experience: September 3, 2020
John S.
California
1 review
0 helpful votes
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Our experience overall was great! We usually work with Doug and when he wasn't available, Leah stepped up to the plate and got a price together for us quickly. We're very happy with the t-shirts we received, and we know our customers will be happy too!

Date of experience: September 3, 2020
Lisa L.
California
1 review
0 helpful votes
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The shirt and your work are awesome. As well as the selection. I don't have the body style for a form fitting shirt, so the variety in shirts is very much appreciated.

Date of experience: September 3, 2020
Ruth P.
California
1 review
0 helpful votes
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This was a gift for my fiance from our boys for father's day and he was SO surprised and loved it! 10 out of 10!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States