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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Dan X.
California
1 review
0 helpful votes
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Easy to make and so many options! I would definitely order again!

Date of experience: September 3, 2020
George K.
California
1 review
0 helpful votes
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The process of downloading my logo, sizing it and getting g it printed was very easy to do. My order shipped quickly when it was done!

Date of experience: September 3, 2020
Paul N.
California
1 review
0 helpful votes
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Love how my uploaded design was transitioned into the printed product. Marvelous! Will definitely be ordering from other of my designs.

Date of experience: September 3, 2020
Joseph M.
California
1 review
0 helpful votes
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Website is very user friendly and the artwork that I chose turned out wonderful.

Date of experience: September 3, 2020
Brian G.
California
1 review
0 helpful votes
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Custom Ink was so easy to work with. Our shirts turned out wonderful. We had a question about our order and hey were very helpful. The Hanes 50/50 shirt are perfect doe summer. Good quality, but not to heavy.

Date of experience: September 3, 2020
David W.
California
1 review
0 helpful votes
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After washing the 5 shirts (not drying) I noticed that MOST of the text and LOGO had come off the shirts, not just one shirt, but all 5 of them. I am completely dissatisfied with this order, not the process, but the quality of the printing. I will be asking for a refund or replacement.

Date of experience: September 3, 2020
Jessica M.
California
1 review
0 helpful votes
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My uploaded logo did not look great online. After custom ink adjusted graphic and sent proof, everything turned out great.

Date of experience: September 3, 2020
Robert Z.
California
1 review
0 helpful votes
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We ordered over 40 shirts for 10 families. We gave them out to all of our friends and one of our friends immediately wash chairs by accident with an ink pen. Two of the shirts got ruined and we called to see if there was any way they could be replaced even though there was a minimum order of six. The person we talked to said she was going to give us the two replacements for free as a courtesy. I've shared the story with everyone and told them what great customer service you all have. Very impressed with your company and will definitely order from you all again.

Date of experience: September 3, 2020
Daniel X.
California
2 reviews
0 helpful votes
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Long time returning customer, I have never been disappointed with Custom Ink! Order process, print quality, and recieving the order have always been spot on. Thank you!

Date of experience: September 3, 2020
Kathleen W.
California
1 review
0 helpful votes
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This was a great, easy experience. Will definitely use Custom Ink again!

Date of experience: September 3, 2020
Christine M.
California
1 review
0 helpful votes
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Excellent customer service. Courtney was awesome. The shirts were perfect. Thank you!

Date of experience: September 3, 2020
Steven X.
California
1 review
0 helpful votes
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Process was simple, products are great. My family is very happy!

Date of experience: September 3, 2020
Daniel W.
California
1 review
0 helpful votes
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The Bella + Canvas Women's Slim Fit Tri-Blend T-shirt is super soft! Because it is the slim fit, I actually had to order up two sizes. Little to no shrinking with this tri-blend! Customer service was wonderful and very knowledgeable about the products. These were the perfect t-shirts for our Mother Daughter book club!

Date of experience: September 3, 2020
Karen A.
California
1 review
0 helpful votes
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I had the MOST AMAZING customer service experience when I called in regards to my order the day after it was submitted. I cannot speak more highly of how ideal and appreciated this experience was. I will certainly order through Customlink again due to this interaction.

Date of experience: September 3, 2020
Scott E.
California
1 review
0 helpful votes
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We've been ordered shirts from you for our annual family photos for years. 'We have never had any issue that couldn't easily be resolved. Your representatives are top notch. You're a great company with which to work!

Date of experience: September 3, 2020
Carol W.
California
1 review
0 helpful votes
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I have not seen the t-shirts yet. I ordered them to be delivered in IN where our family reunion will be. I am rating the products the highest possible even without seeing because I am sure that given the AMAZING costumer service I received throughout the entire process (design, pricing, last minute changes) the final product will be just as amazing. My in laws already received and they said everything came according to the order and it looks great.

Date of experience: September 3, 2020
Michael Q.
California
1 review
0 helpful votes
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My experience was great. My only complaint is the color. On the screen the shirt looked more orange than what came in the mail.

Date of experience: September 3, 2020
Lisa O.
California
1 review
0 helpful votes
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Have always enjoyed products that Custom Ink provides whether a personal order or done through friends.

Date of experience: September 3, 2020
Virginia R.
California
1 review
0 helpful votes
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Customer service is AMAZING off the chart great! I liked the way they were packaged this time. Overall excellent quality and a high demand item in our community. I recommend you to everyone I talk to.

Date of experience: September 3, 2020
Thomas K.
California
1 review
0 helpful votes
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We love the shirts
June 22, 2020

We love the shirts. This is our 5th year in a row ordering our 'Summer Crew' shirts. The website is easy to navigate and to design shirts on. The shirt quality is excellent and super comfortable.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States