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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Was easy to order the custom T-shirt online and was very pleased that before any production started Custom Ink called md and emailed me for clarification of my print request.
The custoer service was great, having called and emailed almost a dozen times. Really helped guide me through the process
Paul B at Mosaic really is a pleasure to work with and he always makes sure we are pleased with the final product
Easy to create, order and reorder. Changes are easily made and turn around was super
We took a chance with a new company but the look isn't what we hoped by a lot.
I love how easy it is to design or even upload my own designs. As well as very quick shipping!
My experience has been favorable. I did not have any issues with this order. The whole process was very smooth.
Very fast and kept me updated very well. Overall great experience.
Design process was easier than expected. Quality was excellent. Super fun, one of a kind gift. Will order again.
As always the best customer service and speedy delivery. The design tools are fun and easy, helping me care more about the event in which I am ordering the shirts. Thanks.
Everything was great! My shirt arrived ahead of schedule and looked awesome. Very happy.
Great experience, loved it, I will be ordering from here, again! Just try to find a way to make the rough draft look more like the final product. Also mention they may need to size up. The XL doesn't fit like most others my FIL has. Thanks so much!
The shirts came just as I thought they would. The designing was very straight forward and I used my own design. The only thing is they were on the expensive side. Other than that the experience was good.
Maybe the best service ever on the internet. My daughter designed a shirt with some copyrighted images from Pintrest. Pate and Tabitha worked with us back and forth to help get cleared images and keep the spirit of her original design. She loved it, we are very happy. Thank you.
Based off of this experience. I was able to come up with some other ideas I may have done in future.
I was pleased overall with the product and service.
I had a great experience ordering shirts. This year, due to Covid we really had to cut costs but if parents were paying for a shirt I wanted it to be good quality. When we first started designing we had multiple colors and we used a provided image. When I was looking to cut some. Costs, customer service was great at suggesting ways to alter the graphic to make it cheaper and also suggested cutting back on our colors and to add color, hollow out some of the graphic. It worked great. Also the proofs were exactly as what arrived and I was able to add on some shirt oders in before they shipped (because of course someone had to order shirts after my deadline). Overall impressed by the softness and light weight shirts. The color could have been a little more vibrant but its close. The screen print is exactly the color I wanted.
I enjoyed the variety of products, specially when you have a budget. I loved that you are not alone in the process and the results are just what I expected.
I'm very happy with my choice to use custom ink! All of my shirts look very professional and were very easy to make, also the shipping was quick and a fair price!
Looking forward to my next order with custom ink! My overall experience was fantastic! Thanks Again Custom Ink!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

