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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Very helpful and professional. I was able to speak to a representative any time I needed extra assistance. Very pleased with my experience.
Everything was fine until I received 2 wrong sizes.
The person I would talk to in the emails was very good at getting back to me and gave me good information on contacting artists for permission to use their artwork.
Really quick on getting product great service only thing i didnt like was pricing 4 shirts and 2 hoodies for 300+ was a lil expensive compared to 7 shirts and 1 hoodie i had from another site for 239 i will order here again yaw are awesome but my hoodies will be from elsewhere lil to expensive on those thanx again for the great product and service
The shirts look great and they arrived faster then promised so that was a huge surprise and a good one
Great service. Be very careful choosing a shirt color. Actual color may be substantially different from how it appears on the website.
Customer service is always great to work with when making my ideas come to life. Always very professional and prompt.
It was easy to design. Price a little for 1 shirt and my own image. Should have military discount.
I never received a digital proof to approve, but otherwise it was great. Because of that I was concerned that the order was on track time-wise, but a quick email to customer service assured me that my target receive date was on track and items were received early which was great!
Loved the constant customer support from custom ink. It was so good to have them be a part of my team!
I continue to come back every year for our annual shirts! I love that I can design and that CustomInk transposes my exact image exactly how I picture it!
I couldn't figure out how to add 2 different orders to my cart at once. I had to place 2 separate orders.
We have not provided this item to our members yet so no feedback at this time.
I thought the quality of the shirt is very poor. The shirt is thick and very rough and not comfortable to wear. I paid almost $200 for 5 T-shirts and will not order from the company again. Shirts are itchy and uncomfortable
The website is extremely easy to use and navigate, I had a great experience creating the design
The customer service was excellent. I had questions about my order and instead of walking me through it over the phone, they sorted things out on my profile on their end. It was so helpful!
Your website is so easy to use! But the best part of my experience with Custom Ink is my interactions with your staff. They are always friendly, attentive, and work to make sure I am getting what I need from a printed shirt.
My experience was excellent. Great company and great product.
Thank you for the great work you all did- my husband loved his custom shirt and put it on as soon as he received it. He like the high quality of the shirt (very soft and great color) and the personalized logo.
As Always I am a totally happy customer with the merchandise I 've purchased from Customink. Thank you for doing such a great job.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

