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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Steven J.
California
1 review
0 helpful votes
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The xl ran small and now I have to order a few xxl and play more per shirt

Date of experience: September 3, 2020
Martha U.
California
1 review
0 helpful votes
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The t-shirt designer app is first-class and allowed all the customization I needed -- or was, frankly, qualified to use. Tees were crisply-printed and the Next Level Baseball Raglan is outrageously soft.

Date of experience: September 3, 2020
Sam B.
California
1 review
0 helpful votes
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Customizing was even easier than I thought. Phenomenal service from updating design to Customization. Couldn't have asked for a better experience and have been talking about it to everyone since!

Date of experience: September 3, 2020
Amanda Z.
California
1 review
0 helpful votes
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Custom Ink is great
June 22, 2020

Custom Ink is great. I've ordered thousands of products personally and through several companies and have only had one issue in all those years.

Date of experience: September 3, 2020
Dave B.
California
1 review
0 helpful votes
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Best part was the phone call to ensure the product was exactly what I wanted. REALLY APPRECIATED THAT.

Date of experience: September 3, 2020
Shirley J.
California
1 review
0 helpful votes
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This item arrived so fast. Surprising a custom shirt could come in 3-4 days.

Date of experience: September 3, 2020
Dave N.
California
1 review
0 helpful votes
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Easy to design and great selection of templates. Highly recommend!

Date of experience: September 3, 2020
Virginia C.
California
1 review
0 helpful votes
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Overall, the sizing of the material is a bit odd, but the tie-dye and the print on the shirts looks great! These shirts are really fun for those of us who are bold enough in our fashion decisions to be willing to wear them.

Date of experience: September 3, 2020
Anthony K.
California
1 review
0 helpful votes
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The customer service was unmatched! We received everything in our rush order on time, with excellent tracking and follow up. I never had a question regarding my order because Custom Ink was so proactive in its communications.

Date of experience: September 3, 2020
Joe M.
California
1 review
0 helpful votes
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Consistency, accoutablility and dependability along with great customer service Is what keeps me coming back!

Date of experience: September 3, 2020
Laura X.
California
1 review
0 helpful votes
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Great experience ordering printed shirts! The website was easy to navigate and helpful with designing the printing on the shirts.

Date of experience: September 3, 2020
Karen W.
California
1 review
0 helpful votes
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GREAT experience!
June 22, 2020

GREAT experience! My husband and son LOVED their dachshund shirts -- especially since it had our dog's name on it.:) The only thing that I rated a little lower was the texture of the shirt -- they were just a bit starchy feeling even after one wash. I think after a few more washes they will feel better.:) Great products, I plan to design more t-shirts for purchase in the future. More. AND, I plan to purchase more masks in the days ahead as well--I bought a 10 pack of the white masks and they are so soft and comfortable. I plan to buy a 10 pack of black masks as well.:):)

Date of experience: September 3, 2020
Laura C.
California
1 review
0 helpful votes
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No one has gotten back to me about how unhappy we are with the t-shirts and they do not match what the image we sent in was

Date of experience: September 3, 2020
Steven J.
California
1 review
0 helpful votes
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I will definitely be ordering another shirt in the future from your company, I would only suggest that in the future when someone wants to order something from the company that they don't have to buy a batch of the product for specific colors when I was on there I want to get one specific color and when I actually went with was a lot better but it was only that I was able to get that one color because it said it could not ship a batch amount of unit well it said it couldn't ship one unit out with the color I wanted to go with had to go to the different color and the rest of colors was like it have to be 5 or 10 or 15 or 20 batch of shirts that have to buy to be able to actually get that color so you might want to look into that.

Date of experience: September 3, 2020
William E.
California
1 review
0 helpful votes
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Custom ink is a fantastic website, very easy to locate what you're looking to create. Step by step process on ideas for you to help make your design easier and quicker. The quality of product is fantastic, very soft and doesn't not shrink when washed & dried. I honesty have 0 complaints! Thank you Custom Ink for helping me make memories with my family.

Date of experience: September 3, 2020
Kathleen Q.
California
1 review
0 helpful votes
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I received the help I needed to get the design I wanted.

Date of experience: September 3, 2020
Nick A.
California
1 review
0 helpful votes
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Very good company; have used them before and will use them again. Never have any issues.

Date of experience: September 3, 2020
Rebecca W.
California
1 review
0 helpful votes
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We love all the shirts that we have gotten over the years! They turn out perfect and have a feel while wearing them!

Date of experience: September 3, 2020
Richard Y.
California
1 review
0 helpful votes
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Always the best quality and best customer service. I'll forever be a custom ink customer! Thank you for everything.

Date of experience: September 3, 2020
Martha Q.
California
1 review
0 helpful votes
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We loved the cut and color of tanks. Easy to use site with many templates and art clips

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States